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BSOD with driver verifier. Can someone decipher this?


ddkotan

New Member
Posts
3
#1
I've been getting BSOD's randomly so I tried driver verifier to find the source of it. I got a bsod on startup and disabled it through safemode. I have a dump file.
Can someone help me with whats causing it? Please tell me if you need additional information.



Specs:
i5 4590
MSI PC Mate
R9 280X
Asus Xonar DGX
Panda Wireless Adapter
Toshiba Q SSD
Seagate HDD

Edit (3/25/15) : I have done as blueevis had recommended and removed daemon tools. Unfortunately I am still getting BSOD's. I would be grateful for any help.
 
Last edited:

My Computer

System One

  • OS
    8.1

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#2
Hi ddkotan & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes -
Code:
**************************Sat Mar 21 11:52:25.341 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\032015-6562-01.dmp]
 
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
System Uptime: 0 days 0:00:10.076
 
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
Probably caused by : ntoskrnl.exe ( nt+695934 )
 
BugCheck C9, {21f, fffff801e5d19934, ffffcf82023c6dc0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C9]DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)[/url]
 
Arguments: 
Arg1: 000000000000021f, A driver has not filled out a dispatch routine for a required IRP major function.
Arg2: fffff801e5d19934, The address in the driver's code where the error was detected.
Arg3: ffffcf82023c6dc0, IRP address.
Arg4: 0000000000000000
BUGCHECK_STR:  0xc9_21f
 
FAILURE_BUCKET_ID:  WRONG_SYMBOLS
 
CPUID:        "Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz"
 
MaxSpeed:     3300
 
CurrentSpeed: 3300
 
  BIOS Version                  V4.6
 
  BIOS Release Date             11/07/2014
 
  Manufacturer                  MSI
 
  Product Name                  MS-7850
 
  Baseboard Product             Z97 PC Mate(MS-7850)
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Mar 19 02:31:43.829 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\031815-4734-01.dmp]
 
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
System Uptime: 0 days 20:01:50.530
 
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
 
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
 
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseOneAllocation+1a895 )
 
BugCheck 139, {3, ffffd0002b065e70, ffffd0002b065dc8, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd0002b065e70, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd0002b065dc8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  WRONG_SYMBOLS
 
CPUID:        "Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz"
 
MaxSpeed:     3300
 
CurrentSpeed: 3300
 
  BIOS Version                  V4.6
 
  BIOS Release Date             11/07/2014
 
  Manufacturer                  MSI
 
  Product Name                  MS-7850
 
  Baseboard Product             Z97 PC Mate(MS-7850)
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Mar 17 10:04:40.786 2015 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\031715-5234-01.dmp]
 
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
System Uptime: 2 days 1:39:45.599
 
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
Probably caused by : win32k.sys ( win32k+46da7 )
 
BugCheck 139, {3, ffffd0002304a870, ffffd0002304a7c8, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd0002304a870, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd0002304a7c8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  WRONG_SYMBOLS
 
CPUID:        "Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz"
 
MaxSpeed:     3300
 
CurrentSpeed: 3300
 
  BIOS Version                  V4.6
 
  BIOS Release Date             11/07/2014
 
  Manufacturer                  MSI
 
  Product Name                  MS-7850
 
  Baseboard Product             Z97 PC Mate(MS-7850)
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers present on your system -
Code:
**************************Sat Mar 21 11:52:25.341 2015 (UTC + 5:30)**************************
[COLOR=#FF0000][B][U]evolve.sys             Sat Aug  7 10:17:00 2010 (4C5CE544)
[/U][/B][/COLOR]ScpVBus.sys            Mon May  6 03:01:26 2013 (5186CFAE)
Rt630x64.sys           Fri May 10 15:29:08 2013 (518CC4EC)
cmudaxp.sys            Mon Jul 22 06:54:04 2013 (51EC89B4)
intelppm.sys           Thu Aug 22 14:16:35 2013 (5215CFEB)
DuoVMDrv.sys           Tue Feb 18 09:49:33 2014 (5302DF55)
[COLOR=#0000FF][U][B]dtsoftbus01.sys        Fri Feb 21 15:19:36 2014 (53072130)
[/B][/U][/COLOR]iaStorA.sys            Sat May  3 04:36:56 2014 (53642510)
TeeDriverx64.sys       Wed Sep 24 01:31:14 2014 (5421D18A)
atikmpag.sys           Fri Nov 21 07:38:54 2014 (546E9EB6)
atikmdag.sys           Fri Nov 21 08:00:27 2014 (546EA3C3)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Mar 19 02:31:43.829 2015 (UTC + 5:30)**************************
speedfan.sys           Sun Dec 30 02:29:35 2012 (50DF59B7)
netr28ux.sys           Fri Apr 26 08:03:43 2013 (5179E787)
http://www.carrona.org/drivers/driver.php?id=evolve.sys
http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
DuoVMDrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys

The dump file provided by you was corrupt and hence I was not able to scan much out of it. Kindly perform the below steps -
  1. Please update the driver highlighted in RED.
  2. Kindly remove Daemon Tools as it is known to cause problems.
  3. If you are still facing problems, I would suggest you to re run the diagnostic utility and upload a freshly generated log file. Till then, start with the hardware diagnostics located over **HERE**.


Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

ddkotan

New Member
Posts
3
#4
Unfortunately, it seems that the BSOD's are still occurring. Could I ask for some assistance one more time?
They seemingly occur at random. Once when playing a game. Another when watching youtube. I've updated my post to include the latest files.
 

My Computer

System One

  • OS
    8.1

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#5
Thank you for the response blueelvis. I have done what you recommended. I hope this works.
Unfortunately, it seems that the BSOD's are still occurring. Could I ask for some assistance one more time?
They seemingly occur at random. Once when playing a game. Another when watching youtube. I've updated my post to include the latest files.
Hi ddkotan ^_^,

I checked the dump files and there was not much information present in the dump files. What was the result of the Hardware Diagnostics which I asked you to perform in my previous post?


-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!