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BSOD while view youtube clip in browser Chrome


DsB

New Member
Posts
5
#1
Hi, i has viewing an youtube clip in Google chrome when bsod appears.

I have attach the information for debugging.

My System configuration:

Dell Latitude D630
Windows 8 Pro 64 Bits Eng


Test to the memory(memtest) and hard disk(vivard) are ok.

Regards,

Diogo.
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Latitude D630
    CPU
    T7300
    Motherboard
    DELL
    Memory
    8G DDR2 800Mhz
    Graphics Card(s)
    X3100
    Browser
    IE 10
    Antivirus
    Microsoft Security Essencials

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
I've never seen the Vivard test used, I'll have to look into it!

Only 114 Windows Updates installed. Most systems have 150 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

The memory dump tends to point at the Virtual Box software (but there may be involvement with other, network-aware programs). Please uninstall it to test and see if that is the cause. If it is the cause and you still want to use the Virtual Box software, please visit their website and download the latest, Win8 compatible version.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Afc.sys Wed Jul 12 01:48:20 2006 (44B48D24)
Arcsoft(R) ASPI Shell (CD/DVD program)
http://www.carrona.org/drivers/driver.php?id=Afc.sys

VSTCNXT6.SYS Wed Oct 15 20:52:22 2008 (48F69046)
Conexant SoftK56 Modem Driver
http://www.carrona.org/drivers/driver.php?id=VSTCNXT6.SYS

VSTAZL6.SYS Wed Oct 15 20:53:42 2008 (48F69096)
Conexant SoftK56 Modem Driver
http://www.carrona.org/drivers/driver.php?id=VSTAZL6.SYS

VSTDPV6.SYS Wed Oct 15 20:57:45 2008 (48F69189)
Conexant SoftK56 Modem Driver
http://www.carrona.org/drivers/driver.php?id=VSTDPV6.SYS

oz776x64.sys Tue Sep 8 22:10:44 2009 (4AA70EA4)
O2Micro USB CCID SmartCard Reader
http://www.carrona.org/drivers/driver.php?id=oz776x64.sys

netwlv64.sys Thu Oct 7 08:11:47 2010 (4CADB903)
Intel(R) Wireless WiFi Link 4965AGN
http://www.carrona.org/drivers/driver.php?id=netwlv64.sys

b57nd60a.sys Fri Oct 21 01:21:58 2011 (4EA10176)
Broadcom NetXtreme Gigabit Ethernet
http://www.carrona.org/drivers/driver.php?id=b57nd60a.sys

gtuhsser.sys Tue Dec 13 07:14:27 2011 (4EE741A3)
Globe Trotter MO40x - Network Interface
gtuhsser.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

gtuhsbus.sys Tue Dec 13 07:15:48 2011 (4EE741F4)
Globe Trotter MO40x - Network Interface
gtuhsbus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri Nov 29 17:31:49.978 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112913-43056-01.dmp]
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 11:49:43.694[/B]
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for VBoxNetFlt.sys
*** ERROR: Module load completed but symbols could not be loaded for VBoxNetFlt.sys
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]D1, {51, 2, 0, fffff88001d233a9}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000051, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001d233a9, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_ONE_BIT[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     T7300  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: [B]1995[/B]
  BIOS Version                  A19
  BIOS Release Date             06/04/2013
  Manufacturer                  Dell Inc.
  Product Name                  Latitude D630                   
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri Nov 29 17:31:49.978 2013 (UTC - 5:00)**************************
[COLOR=RED][B]Afc.sys                Wed Jul 12 01:48:20 2006 (44B48D24)[/B][/COLOR]
[COLOR=RED][B]VSTCNXT6.SYS           Wed Oct 15 20:52:22 2008 (48F69046)[/B][/COLOR]
[COLOR=RED][B]VSTAZL6.SYS            Wed Oct 15 20:53:42 2008 (48F69096)[/B][/COLOR]
[COLOR=RED][B]VSTDPV6.SYS            Wed Oct 15 20:57:45 2008 (48F69189)[/B][/COLOR]
[COLOR=RED][B]oz776x64.sys           Tue Sep  8 22:10:44 2009 (4AA70EA4)[/B][/COLOR]
[COLOR=RED][B]netwlv64.sys           Thu Oct  7 08:11:47 2010 (4CADB903)[/B][/COLOR]
[COLOR=RED][B]b57nd60a.sys           Fri Oct 21 01:21:58 2011 (4EA10176)[/B][/COLOR]
[COLOR=RED][B]gtuhsser.sys           Tue Dec 13 07:14:27 2011 (4EE741A3)[/B][/COLOR]
[COLOR=RED][B]gtuhsbus.sys           Tue Dec 13 07:15:48 2011 (4EE741F4)[/B][/COLOR]
[COLOR=RED][B]aeohdx6h.SYS           Wed Dec 28 04:10:52 2011 (4EFADD1C)[/B][/COLOR]
Gtuhs62.sys            Wed Feb 15 08:03:19 2012 (4F3BAD17)
igdkmd64.sys           Fri Mar 23 00:33:47 2012 (4F6BFD2B)
intelide.sys           Wed Jul 25 22:29:52 2012 (5010ABA0)
[COLOR=RED][B]sptd.sys               Sat Aug 18 17:05:38 2012 (503003A2)[/B][/COLOR]
intelppm.sys           Mon Nov  5 22:55:02 2012 (50988A16)
dump_storahci.sys      Fri Mar  1 21:15:44 2013 (513160D0)
VBoxNetAdp.sys         Fri Nov  1 10:06:58 2013 (5273B582)
VBoxNetFlt.sys         Fri Nov  1 10:06:58 2013 (5273B582)
VBoxUSBMon.sys         Fri Nov  1 10:06:58 2013 (5273B582)
VBoxDrv.sys            Fri Nov  1 10:12:43 2013 (5273B6DB)
[/font]
http://www.carrona.org/drivers/driver.php?id=Afc.sys
http://www.carrona.org/drivers/driver.php?id=VSTCNXT6.SYS
http://www.carrona.org/drivers/driver.php?id=VSTAZL6.SYS
http://www.carrona.org/drivers/driver.php?id=VSTDPV6.SYS
http://www.carrona.org/drivers/driver.php?id=oz776x64.sys
http://www.carrona.org/drivers/driver.php?id=netwlv64.sys
http://www.carrona.org/drivers/driver.php?id=b57nd60a.sys
gtuhsser.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
gtuhsbus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
aeohdx6h.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
Gtuhs62.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=intelide.sys
http://www.carrona.org/drivers/driver.php?id=sptd.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

DsB

New Member
Posts
5
#3
Hi, John i have no more updates to do in Windows update.

I have update virtualbox to latest version 4.3.4.

I have uninstall the spt driver following the tutorial.

It is possible that this blue screen can be related to my old wireless card 3945abg?

Regards, Diogo.
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Latitude D630
    CPU
    T7300
    Motherboard
    DELL
    Memory
    8G DDR2 800Mhz
    Graphics Card(s)
    X3100
    Browser
    IE 10
    Antivirus
    Microsoft Security Essencials

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#4
The Intel 3945 series is no longer supported by Intel - and they aren't making Win8/8.1 drivers.
As such, it's possible that the card is at fault.

What we do is we fix some stuff, then we wait to see if the BSOD returns. If it does, then we fix some more...then we wait some more.

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)