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BSOD while playing games


Dinesh1

New Member
Posts
19
#1
"KERNEL SECURITY CHECK FAILURE" while playing games

When i try to play games such as Dota 2, Guild wars 2 I cant play it for more than 2 min. I instantly get a BSOD saying "Kernel Security Check Failure". I have updated all the drivers and I have installed all the windows updates. Any help would be appreciated.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo
    CPU
    Intel Core i7 4700MQ @ 2.40GHz
    Motherboard
    LENOVO 20216 (U3E1)
    Memory
    8 gb
    Graphics Card(s)
    Nvidia GT750m
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366x7668
    Hard Drives
    931GB Seagate ST1000LM024 HN-M101MBB (SATA)

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#2
Hi Dinesh1,

Welcome to the 8forums.

Please use the tool again and upload a new zip file, there are some important files missing.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dinesh1

New Member
Posts
19
#3
I tried running the tool but it seems to get stuck at "generating msinfo report". Is there any other tool that I can use to give you the information?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo
    CPU
    Intel Core i7 4700MQ @ 2.40GHz
    Motherboard
    LENOVO 20216 (U3E1)
    Memory
    8 gb
    Graphics Card(s)
    Nvidia GT750m
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366x7668
    Hard Drives
    931GB Seagate ST1000LM024 HN-M101MBB (SATA)

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#4

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dinesh1

New Member
Posts
19
#5
I have uploaded the new zip file using the tool BSOD Inspector.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo
    CPU
    Intel Core i7 4700MQ @ 2.40GHz
    Motherboard
    LENOVO 20216 (U3E1)
    Memory
    8 gb
    Graphics Card(s)
    Nvidia GT750m
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366x7668
    Hard Drives
    931GB Seagate ST1000LM024 HN-M101MBB (SATA)

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#6
I'll check it tomorrow morning.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#7
A driver has been flagged in 1 of the crashes, possibly this is also the cause of the other crashes
In explorer please go to the following directory: C:\Windows\System32\drivers and search for a driver called mounthlp.sys
Right click this driver and choose properties, then click on details.
Please make a screenshot of the details and post them here.

Code:
4: kd> lmvm mounthlpstart             end                 module name
fffff880`01e11000 fffff880`01e1f000   mounthlp T (no symbols)           
    Loaded symbol image file: mounthlp.sys
    Image path: \SystemRoot\system32\DRIVERS\mounthlp.sys
    Image name: [U]mounthlp.sys[/U]
    Timestamp:        [COLOR=#ff0000][U]Fri Nov 14 15:54:31 2014[/U][/COLOR] (546617A7)
    CheckSum:         000161D9
    ImageSize:        0000E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dinesh1

New Member
Posts
19
#8
I have posted the details of that driver.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo
    CPU
    Intel Core i7 4700MQ @ 2.40GHz
    Motherboard
    LENOVO 20216 (U3E1)
    Memory
    8 gb
    Graphics Card(s)
    Nvidia GT750m
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366x7668
    Hard Drives
    931GB Seagate ST1000LM024 HN-M101MBB (SATA)

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#9
Thank you, please update Paragon or remove it.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dinesh1

New Member
Posts
19
#10
I uninstalled that driver.But problem still exists.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo
    CPU
    Intel Core i7 4700MQ @ 2.40GHz
    Motherboard
    LENOVO 20216 (U3E1)
    Memory
    8 gb
    Graphics Card(s)
    Nvidia GT750m
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366x7668
    Hard Drives
    931GB Seagate ST1000LM024 HN-M101MBB (SATA)

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,393
#11
Please use the tool again and upload the zip file
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Dinesh1

New Member
Posts
19
#12
I have uploaded the latest zip file.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo
    CPU
    Intel Core i7 4700MQ @ 2.40GHz
    Motherboard
    LENOVO 20216 (U3E1)
    Memory
    8 gb
    Graphics Card(s)
    Nvidia GT750m
    Sound Card
    Realtek High Definition Audio
    Screen Resolution
    1366x7668
    Hard Drives
    931GB Seagate ST1000LM024 HN-M101MBB (SATA)