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BSOD while playing games


Gator

Power User
VIP Member
Power User
Ft. Myers

Posts
104
#2
Here is a summary of your BSOD
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff801438e4a44, ffffd00199875ed0, 0}

Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
Probably caused by : memory_corruption

Followup: memory_corruption
---------


*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[COLOR=#ff0000]SYSTEM_SERVICE_EXCEPTION (3b)[/COLOR]
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801438e4a44, Address of the instruction which caused the bugcheck
Arg3: ffffd00199875ed0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
As it says, this is typically due to memory corruption which can be from bad memory modules or drivers causing the issue.

Another BSOD also suggests Memory as the problem

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa8006e46a18, 0, fffff802cde552f6, 2}


Could not read faulting driver name
Probably caused by : [COLOR=#ff0000]memory_corruption[/COLOR] ( nt!MiDeleteAddressesInWorkingSet+526 )

Followup: MachineOwner
---------

Processing initial command '!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck'
1: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[COLOR=#ff0000]PAGE_FAULT_IN_NONPAGED_AREA (50)[/COLOR]
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa8006e46a18, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff802cde552f6, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
One BSOD references your Video card driver, which may or may not be the cause
Download the latest graphics drivers, if you have the latest ones, try reverting back one or two driver updates

AMD Driver Autodetect

Code:
*** WARNING: Unable to verify timestamp for [COLOR=#ff0000]atikmdag.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x12eec3
Since a lot of your BSOD's reference Memory in some way or another, lets run Memtest86+
RAM - Test with Memtest86+ - Windows 7 Help Forums

Run Memtest for at least 8 passes or until you receive an error. Upon receiving ANY errors, stop the test and move onto Step 3 in the tutorial. This means either Memory or Memory controller is bad/going bad.

Report back with the results.
 

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre

Gator

Power User
VIP Member
Power User
Ft. Myers

Posts
104
#4
Have you had any new BSOD's if so, can you run a new DM log and upload it?

Im looking into your BSOD
 

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre

Cobalt325

New Member
Posts
33
#5
I havent got any BSOD since i finished the RAM test. but i didnt use the computer. so i didnt play on or anything like that. i had finish the test not so long ago about an hr before. so im gonna let you know soon if i have a BSOD again when i use my computer. Thank for your help.
 

My Computer

System One

  • OS
    Windows 8.1 Pro

Gator

Power User
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Power User
Ft. Myers

Posts
104
#6
I havent got any BSOD since i finished the RAM test.
Ok I'll continue to look, did you update (or revert back) your graphics driver and see if that helped?

Also, what Antivirus are you running?
 

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre

Cobalt325

New Member
Posts
33
#7
i didnt update or revert back, just because i dont know which driver would be good. Please could you send me the link about the driver which good for me. Ive got the newest driver in the computer. Im using malwarebytes.
 

My Computer

System One

  • OS
    Windows 8.1 Pro

Gator

Power User
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Power User
Ft. Myers

Posts
104
#8
i didnt update or revert back, just because i dont know which driver would be good. Please could you send me the link about the driver which good for me. Ive got the newest driver in the computer. Im using malwarebytes.
Malwarebytes is only for Malware and other stuff, not viruses.

Do you have Windows Defender enabled?
http://www.eightforums.com/tutorials/21962-windows-defender-turn-off-windows-8-a.html

Make sure no other antivirus is on the computer (Norton, Avira, AVG, Avast, McAfee) if so remove them and only have Windows Defender enabled.

Let me look for a suitable driver.
 

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre

Gator

Power User
VIP Member
Power User
Ft. Myers

Posts
104
#10

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre

Gator

Power User
VIP Member
Power User
Ft. Myers

Posts
104
#12
Actually, it looks like you need to update your Graphic drivers
Code:
     Driver Version: 13.251.9001.1001
        DDI Version: 11.1
Newest version is:
Display Driver ver. 14.501.1003

Download the latest driver here
AMD Catalyst 15.3 Beta Driver for Windows

 

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre

Gator

Power User
VIP Member
Power User
Ft. Myers

Posts
104
#14

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre

Gator

Power User
VIP Member
Power User
Ft. Myers

Posts
104
#16
Ok!

I install the 15.3 beta driver.
Since this is a Beta driver, this may not be stable so test it out and lets see what happens. If anything we can revert back one or two updates.
 
Last edited:

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre

Gator

Power User
VIP Member
Power User
Ft. Myers

Posts
104
#19
I tested my PC with Fifa 15. I played 3 matches and i DIDN'T get any BSOD. If my PC crash again i will let you know.

Thanks for all your help! :)
You're welcome!

Lets hope for the best. In a few days if you don't receive any crashes, mark this thread as solved.
 

My Computer

System One

  • OS
    Windows 10 v.10049
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    AMD A10-7700K APU
    Motherboard
    A88XM-PLUS (FM2+ )
    Memory
    G.Skill Ripjaws X 8gb
    Graphics Card(s)
    AMD Radeon R7 Graphics
    Browser
    Firefox/Chrome
    Antivirus
    Vipre