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Solved BSOD while playing Games eg: Dota2. 0x00000124


shaoulang

New Member
Posts
6
#1
Hi, I have build the desktop recently with
i5 5675c
Asrock h97m Annivesary
GTX450(old one)
4GB of ram

I'm getting the blue screen error more and more frequently while playing dota2.
Please find the attachment below
View attachment 68181
 

My Computer

System One

  • OS
    Windows 8.1 64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-5675C CPU @ 3.10GHz
    Motherboard
    ASRock H97M Anniversary
    Memory
    4.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audi
    Screen Resolution
    1920x1080
    Hard Drives
    (1) KINGSTON SHFS37A120G (2) WDC WD5000LPVX-00V0TT0
    PSU
    CORSAIR VS650
    Case
    CM N200
    Cooling
    Processor fan(stock) Casing fan 2in 2 out
    Antivirus
    None

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,369
#2
Hi shaoulang,

Welcome to the 8forums :)

Please check ASRock for BIOS updates.
ASRock > H97M Anniversary

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.​
How to fill in your system specs:

 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

shaoulang

New Member
Posts
6
#3
Hi Axe0,

Thanks for helping, I think my BIOS is up to date as i tried to update it, it says is latest.

For my system specs is as below:
View attachment 68184
Processor fan: stock
Casing fan: 2intake , 2exhaust
i also have updated it in my profile.
 

My Computer

System One

  • OS
    Windows 8.1 64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-5675C CPU @ 3.10GHz
    Motherboard
    ASRock H97M Anniversary
    Memory
    4.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audi
    Screen Resolution
    1920x1080
    Hard Drives
    (1) KINGSTON SHFS37A120G (2) WDC WD5000LPVX-00V0TT0
    PSU
    CORSAIR VS650
    Case
    CM N200
    Cooling
    Processor fan(stock) Casing fan 2in 2 out
    Antivirus
    None

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,369
#4
Does a crash occur only when you play Dota2?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

shaoulang

New Member
Posts
6
#5
It happens frequently while playing dota2. Few tines while browsing using chrome and other games like CSGO
 

My Computer

System One

  • OS
    Windows 8.1 64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-5675C CPU @ 3.10GHz
    Motherboard
    ASRock H97M Anniversary
    Memory
    4.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audi
    Screen Resolution
    1920x1080
    Hard Drives
    (1) KINGSTON SHFS37A120G (2) WDC WD5000LPVX-00V0TT0
    PSU
    CORSAIR VS650
    Case
    CM N200
    Cooling
    Processor fan(stock) Casing fan 2in 2 out
    Antivirus
    None

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,369
#6
Could you watch the temperatures please and tell me what the temps are while idle and under load.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

shaoulang

New Member
Posts
6
#7
Under stress test is 85 degree. Idel 40 to 50. While playing dota 2 70 degree
 

My Computer

System One

  • OS
    Windows 8.1 64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-5675C CPU @ 3.10GHz
    Motherboard
    ASRock H97M Anniversary
    Memory
    4.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audi
    Screen Resolution
    1920x1080
    Hard Drives
    (1) KINGSTON SHFS37A120G (2) WDC WD5000LPVX-00V0TT0
    PSU
    CORSAIR VS650
    Case
    CM N200
    Cooling
    Processor fan(stock) Casing fan 2in 2 out
    Antivirus
    None

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,369
#8
Those temperatures are from what component?
What is the temperature situation from other components?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

shaoulang

New Member
Posts
6
#9
The temperature were from processor.
Graphic card full load 60 degree.
RAM not sure.
 

My Computer

System One

  • OS
    Windows 8.1 64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-5675C CPU @ 3.10GHz
    Motherboard
    ASRock H97M Anniversary
    Memory
    4.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audi
    Screen Resolution
    1920x1080
    Hard Drives
    (1) KINGSTON SHFS37A120G (2) WDC WD5000LPVX-00V0TT0
    PSU
    CORSAIR VS650
    Case
    CM N200
    Cooling
    Processor fan(stock) Casing fan 2in 2 out
    Antivirus
    None

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,369
#10
What stress test did you run? Was there any problem while running this test, besides of possible lags?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

shaoulang

New Member
Posts
6
#11
Hi Axel, i just back to hometown with all the parts. since i have 2 pc at home so i can swap the parts to test around and i found the issue is actually caused by faulty processor as i changed the ram the graphic card still get blue screen but as soon as i replace the processor everything goes fine. I am looking into getting a replacement from intel.
 

My Computer

System One

  • OS
    Windows 8.1 64
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-5675C CPU @ 3.10GHz
    Motherboard
    ASRock H97M Anniversary
    Memory
    4.00 GB
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    1) NVIDIA High Definition Audio (2) NVIDIA High Definition Audio (3) NVIDIA High Definition Audi
    Screen Resolution
    1920x1080
    Hard Drives
    (1) KINGSTON SHFS37A120G (2) WDC WD5000LPVX-00V0TT0
    PSU
    CORSAIR VS650
    Case
    CM N200
    Cooling
    Processor fan(stock) Casing fan 2in 2 out
    Antivirus
    None

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,369
#12
axel?

Good to hear you found the cause :)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset