BSOD while in steam playing CSGO.

[sdgeiger]

While playing CSGO, I received a BSOD. My system is setup to reboot so I did not get the error message, however, I have the required files to be analyzed.

I do have a BlueScreenView tool and it says this:

061617-7812-01.dmp 6/16/2017 6:47:41 PM 0x00000124 00000000`00000000 ffffe000`85d4f028 00000000`bf800000 00000000`00000124 hal.dll hal.dll+37213 Hardware Abstraction Layer DLL Microsoft® Windows® Operating System Microsoft Corporation 6.3.9600.17196 (winblue_gdr.140601-1505) x64 ntoskrnl.exe+14e2a0 C:\Windows\Minidump\061617-7812-01.dmp 8 15 9600 412,440 6/16/2017 6:48:30 PM


I do not know what this means therefore I am hoping that someone here can help me pinpoint the cause of the problem.

Thanks
Scott

 

[axe0]

STOP 0x124 Troubleshooting

Read carefully before proceeding.

   Warning

If you're overclocking your system, revert back to stock clocks now.

   Note

Test the system once the overclock is removed before continuing with the steps outlined below.

Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test

ONE

CPU TEST

:ar: Run Prime95 and/or IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums

   Warning

Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.

Make a photo of the result and post it.

TWO

RAM TEST

:ar: Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

   Note

MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it please.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.

Diagnostics Test

HDD TEST

   Note

Please run HDTune first, in the order posted!

:ar: Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

:ar: Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.

   Note

Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

:ar: Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log :ar: https://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

FOUR

GPU TEST

:ar: Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

   Note

Run Furmark for around 30 minutes.

   Warning

Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.

Make a photo of the result and post it.

In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor

• the frequency of the GPU,
• the GPU memory clock,
• the temperature,
• the power,
• the load on the GPU,
• Etc.

I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.