BSOD while computer is just running, Games crash too

C

CruxOmega

New Member
Messages
12
Computer randomly BSOD with memory_management error. Ran a benchmark program and had no issues, but crashed an restarted several minutes later while downloading a game. Crashed again after first time running dm log collector.View attachment 66517
 
Hi CruxOmega,

Welcome to the 8forums.

I'm very sorry for the huge delay.

Are you still requiring help?
If you do, please run the dm log collector and upload a new zip.
 
Here's the new ZIP, there have been 2 more crashes since the last time. One randomly, the other during a game. I tried changing out the graphics card thinking that might be the problem but it has persisted.View attachment 66658
 
0x1A and 0x3B, 0x1A is either bad memory or bad drivers and 0x3B looks like memory corruption.
Code: 
Probably caused by : memory_corruption
Please test the memory using MemTest86+



Diagnostic Test

[section]RAM TEST[/section]


arrow.png
Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note
picture.php


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.



Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff. PSU, cooling system and other used stuff are not identified by the tool.
How to fill in your system specs:
picture.php

picture.php
 
I ran memtest and let it go for 16 passes. 0 errors. What would cause a memory corruption issue? So the issue is then most likely my drivers? If that's the case then should I swap back to my better graphics card and figure it out from there? Thank you for your help by the way, I really appreciate it.
 
The memory test will check every stick that is seated.

Memory corruption can be caused by some things, like a power issue, frequency/voltage incorrect, drivers and rarely a bug in the system.
But in case of drivers, be aware it could be any driver on your system, not only hardware drivers.




Diagnostic Test

DRIVER VERIFIER


warning   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.


Please follow this tutorial to run driver verifier.

Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.

 
You have your memory modules both set in Channel B 1 and 3.
According to your Manual chapter 1.4.1 page 16.
You need to install them in same colored sockets, with 2 modules they recommend DDR3_1(channelB) and DDR3_2(channelA)

Also you have 1600 mhz modules and they run at 1333mhz.
 
Is there anything I can do about the 1600 mhz 1333 mhz discerpancy? Going to try changing the slots for my RAM right now.
 
lifetec said:
You have your memory modules both set in Channel B 1 and 3.
According to your Manual chapter 1.4.1 page 16.
You need to install them in same colored sockets, with 2 modules they recommend DDR3_1(channelB) and DDR3_2(channelA)

Also you have 1600 mhz modules and they run at 1333mhz.
Click to expand...

Just tried putting them in the same colored slots, both sticks in black and both sticks in grey. With either of those the computer would turn on for a second, then promptly shut down. Put them back where I originally had it (First grey slot and first black slot) and the computer is working again. Are you sure that's the right manual? I remember when I was putting it together I saw that the modules should be different colors, which I thought was abnormal, but it worked. Thank you for your help either way.
 
CruxOmega said:
Is there anything I can do about the 1600 mhz 1333 mhz discerpancy? Going to try changing the slots for my RAM right now.
Click to expand...

You can check and edit the memory frequency in the BIOS.
 
Just tried putting them in the same colored slots, both sticks in black and both sticks in grey. With either of those the computer would turn on for a second, then promptly shut down. Put them back where I originally had it (First grey slot and first black slot) and the computer is working again. Are you sure that's the right manual? I remember when I was putting it together I saw that the modules should be different colors, which I thought was abnormal, but it worked. Thank you for your help either way.
Click to expand...

This is from your manual
Code: 
     　
[SIZE=2] [B]GA-Z97-D3H [/B][/SIZE]
[B][SIZE=7][SIZE=2]GA-H97-D3H [/SIZE]
[/SIZE][/B]
[B][SIZE=2]1-4-1 Dual Channel Memory Configuration 

[/SIZE][/B][FONT=Arial Narrow][SIZE=1][FONT=Arial Narrow][SIZE=1]This motherboard provides four DDR3 memory sockets and supports Dual Channel Technology. After the 
[/SIZE][/FONT][/SIZE][/FONT][FONT=Arial Narrow][SIZE=1][FONT=Arial Narrow][SIZE=1]memory is installed, the BIOS will automatically detect the specifications and capacity of the memory. Enabling [/SIZE][/FONT][/SIZE][/FONT][FONT=Arial Narrow][SIZE=1][FONT=Arial Narrow][SIZE=1]Dual Channel memory mode will double the original memory bandwidth. [/SIZE][/FONT][/SIZE][/FONT]
[FONT=Arial Narrow][SIZE=1][FONT=Arial Narrow][SIZE=1]
The four DDR3 memory sockets are divided into two channels and each channel has two memory sockets as following: 

Channel A: DDR3_2, DDR3_4 

Channel B: DDR3_1, DDR3_3[/SIZE][/FONT][/SIZE][/FONT][FONT=Arial Narrow][SIZE=1][FONT=Arial Narrow][SIZE=1]

[/SIZE][/FONT][/SIZE][/FONT][FONT=Arial Narrow][SIZE=1][FONT=Arial Narrow][SIZE=1]Due to CPU limitations, read the following guidelines before installing the memory in Dual Channel mode. 

[/SIZE][/FONT][/SIZE][/FONT]
[LIST=1]
[*][FONT=Arial Narrow][SIZE=1][FONT=Arial Narrow][SIZE=1]Dual Channel mode cannot be enabled if only one DDR3 memory module is installed.[/SIZE][/FONT][/SIZE][/FONT][SIZE=1][SIZE=1]When enabling Dual Channel mode with two or four memory modules, it is recommended that memory [/SIZE][/SIZE][FONT=Arial Narrow][SIZE=1][FONT=Arial Narrow][SIZE=1]of the same capacity, brand, speed, and chips be used and installed in the same colored DDR3 sockets. For optimum performance, when enabling Dual Channel mode with two memory modules, we recommend that you install them in the DDR3_1 and DDR3_2 sockets. [/SIZE][/FONT][/SIZE][/FONT]
[/LIST]

Your memory modules are Corsair CML8GX3M2A1600C9 and are even included in the memory support list(QVL)
So it is strange that they don't work in the recommended slots.

Could this be related too that most of your dumpfiles are referring to memory corruption etc.
 
I'll edit the memory frequency in BIOS sometime tomorrow and see what happens throughout the day. I have my RAM installed in the 1 and 2 slots, but those slots are different colors if I'm understanding the labeling on the motherboard correctly. I'll re-check that tomorrow as well. I'll take pictures of the placing and show which works and which doesn't.
 
CruxOmega said:
I'll edit the memory frequency in BIOS sometime tomorrow and see what happens throughout the day. I have my RAM installed in the 1 and 2 slots, but those slots are different colors if I'm understanding the labeling on the motherboard correctly. I'll re-check that tomorrow as well. I'll take pictures of the placing and show which works and which doesn't.
Click to expand...

If you don't have your manual anymore download from here. GIGABYTE - Support - Downloads .
I also see that there are 3 Rev. 1.0,1.1 and 1.2 don't know if these motherboards layouts are different. Check your version.
 
So it's rev 1,1, the manual says use Memory slots 1 and 2 or 3 and 4. I tried both of these combinations and the computer turns on then after ~5 seconds it shuts off then restarts. Since I last posted I've had a couple more BSOD. Here is the updated log file.
View attachment 66853
 
Never mind, just tried to update it and I can't seem to run the BIOS update file. Something about the file not ebing for 64-bit, yet I cannot find a 64-bit version of the file.

Edit: Never mind this post, I figured it out and updated my bios from version F7 to version F9.
 
Last edited:
You must log in or register to reply here.

Similar threads

V
Random BSOD while using computer - BAD_POOL_HEADER - 0x19
Replies
11
Views
3K
axe0
axe0
Jesse Williams
BSOD: Computer Automatically Shut Itself Down While Away
Replies
6
Views
2K
Jesse Williams
Jesse Williams
D
Solved BSOD - (Black Screen) while using computer randomely
Replies
6
Views
2K
blueelvis
blueelvis
P
BSOD usually while computer is left idle
Replies
9
Views
3K
blueelvis
blueelvis
E
Solved BSOD "attempted execute..." while computer is idle
Replies
10
Views
9K
blueelvis
blueelvis
Back
Top