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BSOD while browsing internet


PlanK69

New Member
Posts
7
#1
Hi

I receive a BSOD about once every day. And it only ever happens while browsing the internet (using google chrome), it NEVER happens while playing games (which I do about 12hrs a day), it only ever happens when browsing the internet.

I've attached the diagnostic stuff

Hope you can tell me what is wrong
Thanking you in advance
 

My Computer

System One

  • OS
    windows 8.1 pro

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#2
Hi Plank69 & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
**************************Mon Aug  4 08:30:19.366 2014 (UTC + 5:30)***************************** WARNING: Unable to verify checksum for cdd.dll
 
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
 
Probably caused by : memory_corruption
 
BugCheck 7F, {8, fffff80190449e70, ff00000a, fffff9600085927d}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
 
BUGCHECK_STR:  0x7f_8
 
PROCESS_NAME:  csrss.exe
 
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_LARGE_4096
 
MaxSpeed:     3400
 
CurrentSpeed: 2993
 
  BIOS Version                  RLH8710H.86A.0320.2013.0606.1802
 
  BIOS Release Date             06/06/2013
 
  Manufacturer                                                   
 
  Product Name                                                   
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug  3 06:27:30.319 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for cdd.dll
 
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
 
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiUpdatePriorityTables+1fa )
 
BugCheck D1, {fffff801a1baa078, 2, 0, fffff801a1796ffa}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#Example]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  csrss.exe
 
FAILURE_BUCKET_ID:  AV_dxgmms1!VidSchiUpdatePriorityTables
 
MaxSpeed:     3400
 
CurrentSpeed: 2993
 
  BIOS Version                  RLH8710H.86A.0320.2013.0606.1802
 
  BIOS Release Date             06/06/2013
 
  Manufacturer                                                   
 
  Product Name                                                   
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers present on your system :-
Code:
**************************Mon Aug  4 08:30:19.366 2014 (UTC + 5:30)**************************
[COLOR=#ff0000][B][U]dtsoftbus01.sys             Fri Jan 13 19:15:46 2012 (4F10358A)[/U][/B][/COLOR]
[B][U]lvrs64.sys                  Tue Oct 23 07:41:24 2012 (5085FCCC)[/U][/B]
[B][U]lvuvc64.sys                 Tue Oct 23 07:42:08 2012 (5085FCF8)[/U][/B]
[B][U]HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)[/U][/B]
RTKVHD64.sys                Tue Mar 19 17:44:59 2013 (514856C3)
e1i63x64.sys                Wed Mar 20 13:07:29 2013 (51496739)
nbdrv.sys                   Sat Apr 20 00:43:24 2013 (51719754)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
tap0901.sys                 Thu Aug 22 18:10:01 2013 (521606A1)
nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Aug  3 06:27:30.319 2014 (UTC + 5:30)**************************
pbfilter.sys                Tue Nov 19 11:26:06 2013 (528AFD76)
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=nbdrv.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=pbfilter.sys

Please follow the below steps :-



  1. Please remove Daemon Tools as it has been known to cause problems.
  2. Please update the rest of the drivers.
  3. Please remove "SeriousBit NetBalancer Internet traffic control and monitoring tool".

Let me know how it goes ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

PlanK69

New Member
Posts
7
#3
Hi blueelvis

Thank you very much for having a look. I am busy downloading all of the drivers (over 500mb of them), and I've un-installed daemon tools + netbalancer. I will reply here in a few day's time, and give you feedback if I have received a BSOD again or not. (I received another BSOD just about 5hrs ago, but I'll implement the stuff you said right now, and hopefully it will work).

Thank you, talk again soon
 

My Computer

System One

  • OS
    windows 8.1 pro

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#4
Hi blueelvis

Thank you very much for having a look. I am busy downloading all of the drivers (over 500mb of them), and I've un-installed daemon tools + netbalancer. I will reply here in a few day's time, and give you feedback if I have received a BSOD again or not. (I received another BSOD just about 5hrs ago, but I'll implement the stuff you said right now, and hopefully it will work).

Thank you, talk again soon
Sure thing. Keep me updated ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

PlanK69

New Member
Posts
7
#5
Hi again blueelvis. So it's been 5 days and I'm happy to report that I haven't had a single BSOD since doing all of these changes. (PS. I also did another thing that you didn't recommend, and that was disabling "nvidia streaming service" because I read that that can cause BSOD also. Anyway, thank you very much for your help, it's very much appreciated.
 

My Computer

System One

  • OS
    windows 8.1 pro

blueelvis

OMG Debugger!
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Posts
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#6
Hi again blueelvis. So it's been 5 days and I'm happy to report that I haven't had a single BSOD since doing all of these changes. (PS. I also did another thing that you didn't recommend, and that was disabling "nvidia streaming service" because I read that that can cause BSOD also. Anyway, thank you very much for your help, it's very much appreciated.
Thanks for the rep ^_^.

Glad to hear that the issue has been resolved :)

The NVIDIA Streaming Service is only required if you own a NVIDIA SHIELD Device and want to do the streaming stuff. If you do not own a SHIELD device, it is absolutely un-necessary to run. I hope this helps ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

PlanK69

New Member
Posts
7
#7
Can you believe it? Just about 1hr after posting my "victory over the BSOD" post, I got a bloody BSOD again.. what are the chances?

I'm sure that I celebrated too much, and my computer resented me, so it got another BSOD, TWICE!

the first BSOD said "KERNEL SECURITY CHECK FAILURE" and the 2nd BSOD said something about "KMODE EXCEPTION".. the 2nd BSOD happened while I was playing a game, which has never before happened. I usually only got these BSOD while browsing, so this is a first. I was doing 'screen recording' when I got the 2nd BSOD, so maybe that had something to do with it.

I have created another report with the collecting tool (should include both minidumps from the past 3hrs) and I hope that you can crush this BSOD problem, just like you did with the other one.

(PS. you will see that I still have the 'netbalancer' installed, that is because I uninstalled the old one (like you suggested), and then installed a new one).

Thank in advance again
 

My Computer

System One

  • OS
    windows 8.1 pro

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#8
Hi Plank68 ^_^,

I have analyzed your latest dump file and it clearly blames the Serious Bit Netbalancer and it is present in the Stack of Function Calls as well. Below is the summary of that :-
Code:
1: kd> lmvm nbdrv
start             end                 module name
fffff801`d47cc000 fffff801`d47d8000   nbdrv    T (no symbols)           
    Loaded symbol image file: nbdrv.sys
    Image path: \SystemRoot\system32\DRIVERS\nbdrv.sys
    Image name: nbdrv.sys
    [COLOR=#ff0000]Timestamp:        Fri May 14 17:17:10 2010 (4BED383E)[/COLOR]
    CheckSum:         0000BD80
    ImageSize:        0000C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff801d2cd8ede, The address that the exception occurred at
Arg3: ffffd001559d2c48, Parameter 0 of the exception
Arg4: ffffd001559d2450, Parameter 1 of the exception

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff803b3965138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
 ffffd001559d2450 

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
tcpip!FlpReceiveNonPreValidatedNetBufferListChain+333
fffff801`d2cd8ede 807b2904        cmp     byte ptr [rbx+29h],4

EXCEPTION_PARAMETER1:  ffffd001559d2c48

EXCEPTION_PARAMETER2:  ffffd001559d2450

BUGCHECK_STR:  0x1E_c0000005

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

[B][U]PROCESS_NAME:  SeriousBit.Net[/U][/B]

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

EXCEPTION_RECORD:  0000000000000002 -- (.exr 0x2)
Cannot read Exception record @ 0000000000000002

LAST_CONTROL_TRANSFER:  from fffff803b37ec6f7 to fffff803b3764fa0

STACK_TEXT:  
ffffd001`559d1c28 fffff803`b37ec6f7 : 00000000`0000001e ffffffff`c0000005 fffff801`d2cd8ede ffffd001`559d2c48 : nt!KeBugCheckEx
ffffd001`559d1c30 fffff803`b3776296 : 00000000`00000000 ffffe001`00000000 ffffd001`559d1dd0 fffff801`d2b3600d : nt!KiFatalFilter+0x1f
ffffd001`559d1c70 fffff803`b3754116 : 00000000`00000001 00000000`00000000 ffffb346`ec3a0d3a ffffe001`01705820 : nt! ?? ::FNODOBFM::`string'+0xde6
ffffd001`559d1cb0 fffff803`b376c4ed : 00000000`00000000 ffffd001`559d1e50 ffffd001`559d2c48 ffffd001`559d1e50 : nt!_C_specific_handler+0x86
ffffd001`559d1d20 fffff803`b36f6105 : 00000000`00000001 fffff803`b3611000 ffffd001`559d2c00 fffff801`00000000 : nt!RtlpExecuteHandlerForException+0xd
ffffd001`559d1d50 fffff803`b36f4fbf : ffffd001`559d2c48 ffffd001`559d2950 ffffd001`559d2c48 00000000`00000800 : nt!RtlDispatchException+0x1a5
ffffd001`559d2420 fffff803`b3770bc2 : 00000000`00000002 00000000`00000003 00000000`00000000 fffff801`d3867761 : nt!KiDispatchException+0x61f
ffffd001`559d2b10 fffff803`b376f314 : 00000000`00000000 00000000`00000000 ffffe001`040c2000 ffffd001`559d2cf0 : nt!KiExceptionDispatch+0xc2
ffffd001`559d2cf0 fffff801`d2cd8ede : ffffe001`029ff7d0 00000000`00000000 ffffe001`029d5600 00000000`00000000 : nt!KiPageFault+0x214
ffffd001`559d2e80 fffff801`d2cd8a86 : ffffe001`029c0017 00000000`00000000 fffff801`d2cd8820 fffff801`00000000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x333
ffffd001`559d2f60 fffff803`b36eb256 : 00000000`00000000 00000000`00000000 ffffe001`01881e00 ffffd001`559ce000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x175
ffffd001`559d3090 fffff801`d2cd8b66 : fffff801`d2cd8910 ffffd001`559d31b0 ffffe001`027b0100 ffffd001`559d3210 : nt!KeExpandKernelStackAndCalloutInternal+0xe6
ffffd001`559d3180 fffff801`d2a11903 : 00000000`00000000 ffffd001`559d3261 00000000`00000000 00000000`00000000 : tcpip!FlReceiveNetBufferListChain+0xb6
ffffd001`559d3200 fffff801`d2a212f2 : ffffe001`00000700 00000000`00000000 00000000`00000000 00000000`00000001 : ndis!ndisMIndicateNetBufferListsToOpen+0x123
ffffd001`559d32c0 fffff801`d2a65751 : ffffe001`027b01a0 00000000`00000000 00000000`00000000 00000000`00000002 : ndis!ndisMTopReceiveNetBufferLists+0x332
ffffd001`559d3350 fffff801`d2a74d7d : 00000000`00000002 ffffe001`03da7df0 ffffe001`027b01a0 fffff803`b3656f43 : ndis!ndisInvokeNextReceiveHandler+0x45
ffffd001`559d3480 fffff801`d47cfe43 : ffffe001`00000001 ffffd001`559d3560 ffffe001`02761000 ffffe001`02761010 : ndis!ndisMIndicatePacketsToNetBufferLists+0x159
ffffd001`559d3530 ffffe001`00000001 : ffffd001`559d3560 ffffe001`02761000 ffffe001`02761010 00000000`0000003e : nbdrv+0x3e43
ffffd001`559d3538 ffffd001`559d3560 : ffffe001`02761000 ffffe001`02761010 00000000`0000003e ffffe001`03fd2890 : 0xffffe001`00000001
ffffd001`559d3540 ffffe001`02761000 : ffffe001`02761010 00000000`0000003e ffffe001`03fd2890 ffffe001`04323110 : 0xffffd001`559d3560
ffffd001`559d3548 ffffe001`02761010 : 00000000`0000003e ffffe001`03fd2890 ffffe001`04323110 ffffe001`033e1df0 : 0xffffe001`02761000
ffffd001`559d3550 00000000`0000003e : ffffe001`03fd2890 ffffe001`04323110 ffffe001`033e1df0 ffffe001`029cd860 : 0xffffe001`02761010
ffffd001`559d3558 ffffe001`03fd2890 : ffffe001`04323110 ffffe001`033e1df0 ffffe001`029cd860 fffff801`d47d0e62 : 0x3e
ffffd001`559d3560 ffffe001`04323110 : ffffe001`033e1df0 ffffe001`029cd860 fffff801`d47d0e62 ffffe001`005da7f0 : 0xffffe001`03fd2890
ffffd001`559d3568 ffffe001`033e1df0 : ffffe001`029cd860 fffff801`d47d0e62 ffffe001`005da7f0 00000000`00000000 : 0xffffe001`04323110
ffffd001`559d3570 ffffe001`029cd860 : fffff801`d47d0e62 ffffe001`005da7f0 00000000`00000000 00000000`00000000 : 0xffffe001`033e1df0
ffffd001`559d3578 fffff801`d47d0e62 : ffffe001`005da7f0 00000000`00000000 00000000`00000000 ffffe001`02761010 : 0xffffe001`029cd860
ffffd001`559d3580 ffffe001`005da7f0 : 00000000`00000000 00000000`00000000 ffffe001`02761010 00000000`00000001 : nbdrv+0x4e62
ffffd001`559d3588 00000000`00000000 : 00000000`00000000 ffffe001`02761010 00000000`00000001 00000000`00000001 : 0xffffe001`005da7f0


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nbdrv+3e43
fffff801`d47cfe43 ??              ???

SYMBOL_STACK_INDEX:  11

SYMBOL_NAME:  nbdrv+3e43

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nbdrv

IMAGE_NAME:  nbdrv.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4bed383e

FAILURE_BUCKET_ID:  0x1E_c0000005_nbdrv+3e43

BUCKET_ID:  0x1E_c0000005_[B][U]nbdrv[/U][/B]+3e43

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x1e_c0000005_nbdrv+3e43

FAILURE_ID_HASH:  {49bf7080-6130-01a0-fa93-09a745e8e568}

Followup: MachineOwner
---------
As you can see that the software driver is very old for Windows 8.1 (As it dates back to 2010), I would strongly recommend you to uninstall the software and find some alternative.

Let me know how it goes ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

PlanK69

New Member
Posts
7
#9
Again that Netbalancer? Ugh.. I thought that if I installed another version that it would have fixed it, but alas not... Ok, I'll look for an alternative (I use it to limit the speed that my youtube uploads run at, to stop my bandwidth being used up all at once). Thanks for taking a look again, enjoy your day!
 

My Computer

System One

  • OS
    windows 8.1 pro

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#10
Again that Netbalancer? Ugh.. I thought that if I installed another version that it would have fixed it, but alas not... Ok, I'll look for an alternative (I use it to limit the speed that my youtube uploads run at, to stop my bandwidth being used up all at once). Thanks for taking a look again, enjoy your day!
Thanks!

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

PlanK69

New Member
Posts
7
#11
Hi again

So my BSOD problems were gone for the most part since my past post.. I maybe got 1 BSOD a week since then, but the strangest thing happened today, I got 3 BSOD's in the past 7hours.. all of the BSOD's point to "e1d64x64.sys
" being the culprit (when I run my own WinDbg, that's what it finds as the culprit). But "
e1d64x64.sys" is a Intel Network driver, and I went to the intel website and ran their little 'update tool' yet it tells me that all the Intel software on my PC is up to date, so I really don't know what the problem could be.

Since last time, I have ofcourse removed the Seriousbit Netbalancer thing completely from my PC, which was causing all of the problems, so I'm quite curious to see what the problem could be to cause 3 rapid-fire BSOD's like this, that I got this morning.

Anyway, I'd really like your help again blueelvis (or any other master of the windows-witchcrafts :)

Please see what you can find, I've attached the tool-report thingy, with the 3 Minidumps from this morning (all 3 of them happened when I had Google-chrome & firefox open, so maybe it's browser related?)

Thanks in advance,
Awaiting your reply
 

My Computer

System One

  • OS
    windows 8.1 pro

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#12
Hi Plank69 ^_^,

Thanks for your kind words :) . I have analysed your dump files and below has been provided an analysis of the dump files for informative purposes :-
Code:
**************************Mon Sep 29 13:22:54.901 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\092914-26812-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 3:25:12.618
 
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
 
*** WARNING: Unable to verify timestamp for e1d64x64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for e1d64x64.sys
 
Probably caused by : hardware ( e1d64x64+24644 )
 
BugCheck D1, {ffffffffffffffc7, 2, 1, fffff8003f6d137b}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
 
Arguments: 
Arg1: ffffffffffffffc7, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff8003f6d137b, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  IP_MISALIGNED
 
CPUID:        "Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz"
 
[U][B]MaxSpeed:     3400
 
CurrentSpeed: 2993[/B][/U]
 
  BIOS Version                  RLH8710H.86A.0320.2013.0606.1802
 
  BIOS Release Date             06/06/2013
 
  Manufacturer                                                   
 
  Product Name                                                   
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 29 09:57:12.294 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\092914-24093-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 3:28:54.011
 
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
 
*** WARNING: Unable to verify timestamp for e1d64x64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for e1d64x64.sys
 
Probably caused by : e1d64x64.sys ( e1d64x64+24644 )
 
BugCheck A, {0, 2, 0, fffff803ae8d405c}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803ae8d405c, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  AV_e1d64x64+24644
 
CPUID:        "Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 2993
 
  BIOS Version                  RLH8710H.86A.0320.2013.0606.1802
 
  BIOS Release Date             06/06/2013
 
  Manufacturer                                                   
 
  Product Name                                                   
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 29 06:27:42.342 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\092914-26500-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 1 days 12:35:59.507
 
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
 
*** WARNING: Unable to verify timestamp for e1d64x64.sys
 
*** ERROR: Module load completed but symbols could not be loaded for e1d64x64.sys
 
Probably caused by : hardware ( e1d64x64+24644 )
 
BugCheck D1, {ffffffffffffffc7, 2, 1, fffff8001849d37b}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
 
Arguments: 
Arg1: ffffffffffffffc7, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff8001849d37b, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  IP_MISALIGNED
 
CPUID:        "Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz"
 
MaxSpeed:     3400
 
CurrentSpeed: 2993
 
  BIOS Version                  RLH8710H.86A.0320.2013.0606.1802
 
  BIOS Release Date             06/06/2013
 
  Manufacturer                                                   
 
  Product Name                                                   
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
As we can see from the dump files, the hardware has been blamed and the Intel Gigabit Driver was in the stack while working.

Furthermore, it appears that your processor is working below the actual operating condition. It is running at 2.993 GHz whereas the operating condition is 3.4 GHz. I would suggest you to reset everything in the BIOS to default settings.

Below is a list of 3rd party drivers present on your system :-
Code:
**************************Mon Sep 29 13:22:54.901 2014 (UTC + 5:30)**************************
[COLOR=#FF0000][B]wdcsam64.sys                Wed Apr 16 14:09:08 2008 (4805BB2C)
[/B][/COLOR]vcsvad.sys                  Sun Nov 16 15:21:18 2008 (491FED16)
ScreamingBAudio64.sys       Fri Jul  2 00:24:32 2010 (4C2CE468)
lvrs64.sys                  Tue Oct 23 07:41:24 2012 (5085FCCC)
lvuvc64.sys                 Tue Oct 23 07:42:08 2012 (5085FCF8)
HECIx64.sys                 Tue Dec 18 01:02:21 2012 (50CF7345)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
mcaudrv_x64.sys             Wed Dec  4 12:42:31 2013 (529ED5DF)
e1d64x64.sys                Fri Mar 14 23:40:25 2014 (53234611)
mcvidrv.sys                 Mon Apr 28 12:49:26 2014 (535E00FE)
RTKVHD64.sys                Wed May 14 15:58:52 2014 (53734564)
nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
nvvad64v.sys                Thu Sep  4 22:40:48 2014 (54089D18)
NvStreamKms.sys             Sat Sep  6 10:07:11 2014 (540A8F77)
nvlddmkm.sys                Sun Sep 14 01:29:50 2014 (5414A236)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 29 06:27:42.342 2014 (UTC + 5:30)**************************
EagleX64.sys                Thu Jun  5 10:53:01 2014 (538FFEB5)
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=vcsvad.sys
http://www.carrona.org/drivers/driver.php?id=ScreamingBAudio64.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=mcaudrv_x64.sys
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
http://www.carrona.org/drivers/driver.php?id=mcvidrv.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=EagleX64.sys

The driver highlighted in RED is very famous to cause BSOD's. Also, are you getting any crashes if you Disable the Ethernet network Adapter?

One thing you can do in this case is, go to Device Manager and then uninstall the Driver for the Intel Gigabit by expanding the Network Adapter, right clicking the Intel Gigabit Network Adapter and then click on Uninstall. Once the network driver is uninstalled, reboot your system and let Windows install the driver for the Ethernet Adapter. Do not install any further drivers.

Let me know how it goes ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

PlanK69

New Member
Posts
7
#13
OK so I uninstalled my network driver, restarted and then in the BIOS I selected "load default settings". (As far as I know, the only thing I have ever changed in my BIOS was for my CPU fan to spin faster, since it wasn't running fast enough in my opinion). But it is completely reset to default settings now, and then when I got back into windows, windows had already installed the new network driver on its own (although it installed exactly the same driver, that there was previously).

Here is a screenshot of the events for the network driver: http://i1264.photobucket.com/albums/jj486/PlanK69/netdriver.png

You see at 3:46:50am I deleted it, restarted the computer, and then at 3:52:06am it was reinstalled by windows.

I trust that is all that is needed right now. I will post back here in a few days with my results if I hadn't gotten another BSOD again.

Thanks alot, very much appreciated!
 

My Computer

System One

  • OS
    windows 8.1 pro

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#14
Sure thing.

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!