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BSOD when trying to wake from sleep after updating to 8.1


usasma

Mr. Cranky Pants
VIP Member
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Posts
5,139
#2
Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

LGBusEnum.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Keyboard
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys

LGVirHid.sys Mon Nov 23 20:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys

cmudaxp.sys Mon Dec 19 22:21:46 2011 (4EEFFF4A)
C-Media Audio Interface Driver (WDM) by C-Media [br] ASUS Xonar DG Audio Interface driver [br] HTO CLARO Audio Interface Driver
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys

Please update the Intel Management Engine.
Try these links:
https://downloadcenter.intel.com/Sea...agement+engine
https://downloadcenter.intel.com/Det...?DwnldID=21888
If that doesn't work, then try the Lenovo links in this Google search: https://www.google.com/search?q=int...s=org.mozilla:en-US;official&client=firefox-a

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun Dec  1 13:28:00.700 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120113-16750-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]3 days 5:07:50.366[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+187d3 )[/B]
BugCheck [B]7A, {fffff6e0000057b8, ffffffffc000003f, 12a70b880, ffffc00000af7a3c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007A]KERNEL_DATA_INPAGE_ERROR (7a)[/url]
Arguments: 
Arg1: fffff6e0000057b8, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000003f, error status (normally i/o status code)
Arg3: 000000012a70b880, current process (virtual address for lock type 3, or PTE)
Arg4: ffffc00000af7a3c, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
BUGCHECK_STR:  0x7a_c000003f
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x7a_c000003f_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3403[/B]
  BIOS Version                  F1
  BIOS Release Date             11/02/2012
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun Dec  1 13:28:00.700 2013 (UTC - 5:00)**************************
[COLOR=RED][B]LGBusEnum.sys               Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]LGVirHid.sys                Mon Nov 23 20:36:48 2009 (4B0B38B0)[/B][/COLOR]
[COLOR=RED][B]cmudaxp.sys                 Mon Dec 19 22:21:46 2011 (4EEFFF4A)[/B][/COLOR]
HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
AtihdW86.sys                Thu Feb 14 17:11:12 2013 (511D6100)
athwnx.sys                  Mon Apr  1 01:32:05 2013 (51591BD5)
Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
LGSHidFilt.Sys              Thu May 30 11:16:33 2013 (51A76D51)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
hiber_storahci.sys          Thu Aug 22 07:40:39 2013 (5215F8B7)
atikmpag.sys                Tue Sep 10 21:24:43 2013 (522FC65B)
atikmdag.sys                Tue Sep 10 22:45:14 2013 (522FD93A)
[/font]
http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys
http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
athwnx.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=hiber_storahci.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

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