• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved BSOD when plugging in a USB device.


athlon64

New Member
Posts
11
#1
So i"m having a problem. Every time i plug in a USB device or an external hard drive. Anything trough a usb port my pc BSOD"s. I will give you a copy of an event log so you can tell me what do you think.

-System

[TD="width: 15"]

[/TD]
[TD="width: 130"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

-

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

-

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

-

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

[TD="width: 15"]

[/TD]


[TD="width: 15"][/TD]
[TD="width: 15"][/TD]

-

[TD="width: 15"]

[/TD]



-EventData

[TD="width: 15"]

[/TD]
[TD="width: 130"]

[/TD]


BugcheckCode

[TD="width: 15"][/TD]
[TD="width: 15"][/TD]
[TD="width: 130"]

[/TD]

0


BugcheckParameter1

[TD="width: 15"][/TD]
[TD="width: 15"][/TD]
[TD="width: 130"]

[/TD]

0x0


BugcheckParameter2

[TD="width: 15"][/TD]
[TD="width: 15"][/TD]
[TD="width: 130"]

[/TD]

0x0


BugcheckParameter3

[TD="width: 15"][/TD]
[TD="width: 15"][/TD]
[TD="width: 130"]

[/TD]

0x0


BugcheckParameter4

[TD="width: 15"][/TD]
[TD="width: 15"][/TD]
[TD="width: 130"]

[/TD]

0x0


SleepInProgress

[TD="width: 15"][/TD]
[TD="width: 15"][/TD]
[TD="width: 130"]

[/TD]

0


PowerButtonTimestamp

[TD="width: 15"][/TD]
[TD="width: 15"][/TD]
[TD="width: 130"]

[/TD]

0


BootAppStatus

[TD="width: 15"][/TD]
[TD="width: 15"][/TD]
[TD="width: 130"]

[/TD]

0

 

My Computer

System One

  • OS
    windows 8 64bit
Posts
1,093
#4
Initially, I don't see anything (obviously) wrong with that USB view; however, knowing that something is wrong, I have to ask the following additional questions:

Did it ever work?
Can you associate anything you did coincident with the problem starting?
Is it all USB ports (including the USB 3.0 ports as well)?
Do you have a USB hub attached or do you just direct connect to each port?

In addition to answering the questions above, I would also try right clicking on each USB Enhanced Host Controller and uninstalling it. Then reboot and it will reinstall the previously deleted controller. Repeat for the next controller until all three are done. If still not fixed, I would then do the USB 3.0 controller using the same procedure. Note that one of those controllers will probably disable your USB mouse when you uninstall it so you may be forced to just shut it down and then power it up again. Let us know.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

athlon64

New Member
Posts
11
#5
Yes it worked.
Nope, i can"t
Yes it is.
I tried direcct connecting to the motherboard and trough the frontpannel. Same thing.

I will try that tomorrow.
 

My Computer

System One

  • OS
    windows 8 64bit
Posts
1,093
#6
Thanks for answering the questions so quickly. Give the uninstalls a try. I have more ideas waiting in the wings if that doesn't work.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
Posts
1,093
#7
One more thing, can you give me your system specs so I review your configuration and BIOS options please?
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

athlon64

New Member
Posts
11
#8
ASRock 890gx ex3. Phenom 1055t (3.8Ghz OC) , 4x4Gb kingston HyperX 1600mhz, gtx660ti , corsair tx650. Kingston HyperX 120Gb. 2x2Tb wd greens. 1 X 1TB seagate barracuda 7200.14.

BIOS options are not the problem. It used to work with the same settings i have now.
 

My Computer

System One

  • OS
    windows 8 64bit
Posts
1,093
#9
Ok then, I won't bother looking at you configuration or BIOS but I was actually more interested in trying to identify those 3 unknown devices in device manager. Moreover, I also have a few rigs with ASRock mobos and I am certain that a few of those unknown devices are being caused by unneeded (eg, unused) options that are set in the BIOS. Anyway, let's just stick to the USB issue; however, it might have helped to disable the USB 3.0 controller in the BIOS and then try testing the USB 2.0 ports and/or vice-versa. Maybe you have developed a hardware issue of sorts.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

athlon64

New Member
Posts
11
#10
I went to BIOS. Tried disabling USB 3.0 and played with some other settings. Nothing helps. Reinstalled USB drivers. Nothing.
When i plug in my usb it registers it, opens it and then crashes after about 10-15 seconds. I don"t get it.
 

My Computer

System One

  • OS
    windows 8 64bit
Posts
1,093
#11
I went to BIOS. Tried disabling USB 3.0 and played with some other settings. Nothing helps. Reinstalled USB drivers. Nothing.
When i plug in my usb it registers it, opens it and then crashes after about 10-15 seconds. I don"t get it.
At this point, neither do I. You may have to try a more drastic resolution at this point. Specifically, I would create a system image and save it to an external hard drive (if available). Then do a clean install (or attempt a repair) and if neither work, I would suspect a hardware issue. So, if you are not willing to try any of these new recommendations, then I'm out of ideas. Good luck.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

athlon64

New Member
Posts
11
#12
You know something came across my mind. Windows 8 let"s you reinstall the OS withouth loosing programs. So it will autimaticaly get everything back to old settings. I could try that out.
 

My Computer

System One

  • OS
    windows 8 64bit
Posts
1,093
#16
Can you link me how to create a backup system image? I have hard drives to put it on it"s not a problem
Type "backup" in the search box (without quotes)
Select the top link that appears in the search results
Select: Windows 7 File Recovery (bottom)
Select: Create A System Image (top) and follow the prompts
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

athlon64

New Member
Posts
11
#19
Solved the problem. There was a program causing crashes. It"s called ashampoo HDD control 2. I used it to monitor hard drives health. But i have an alternative :D
 

My Computer

System One

  • OS
    windows 8 64bit
Posts
1,093
#20
That's wonderful news! Please mark this thread as solved. So did you have to go through a reinstall to come to that conclusion. A bit more detail might be helpful to others.

Cheers
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop