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BSOD when connecting to wifi and using ethernet cable


hodan

New Member
Posts
5
#1
Hi, i have been experiencing BSODs for 3 days not. At first it started when I connected to WiFi, so i switched to ethernet cable. Now it crashes when i am using the ethernet cable as well. I tried searching for solutions but i don't understand much about computers. I have the minidump file but i don't know how to show them here. I tried using driver verifier and now it crashes every 20 minutes without even connecting to the internet. I cant put my computer into safe mode, it reboots even if i press shift +f8 and i cant create recovery disk. Can anyone please help me solve this.
 

My Computer

System One

  • OS
    64bit

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
At one point during the repeated boots you should get a prompt to try startup/automatic repair.
You can also try forcing a restart when the little spinning dial is at the bottom of boot screen (by holding down the power button)
Select that, and then you can select Safe Mode to boot into.

Try each one of the options here: http://www.eightforums.com/tutorials/2757-safe-mode-start-windows-8-a.html
If you still can't get into Safe Mode, you can always boot using your recovery media in order to access Startup Repair.

The very first thing to do in Safe Mode is to disable Driver Verifier
To do this, open up verifier.exe and select "Delete existing settings". Then click on Finish and reboot to let the changes take effect.

To upload the minidump file, zip it up and then upload it using the Attachments tool below the reply box.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)