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BSOD WHEA uncorrectable error


zdoom

New Member
Posts
3
#1
Okay so I just got this PC in yesterday and I'm already having issues. At first it was giving me the BSOD for my wireless receiver which apparently just didn't have drivers for 8 yet. But now if I go to watch videos or try to play a game the video gets choppy then BSOD, then half the time it will blue screen again right after restarting. Some times it will give me a WHEA_uncorrectable_error and sometimes it will restart before any error is displayed. Any help is greatly appreciated.
 

My Computer

System One

  • OS
    Windows 8
    CPU
    Intel Core i5 3570K @ 3.40GHz
    Motherboard
    MSI B75MA-P45
    Graphics Card(s)
    NVIDIA GeForce GT 620

cluberti

Cat herder
VIP Member
Pro User
Redmond

Posts
651
#2
Well, I think your Atheros wireless card is still giving you issues - looks like this one is likely caused by the driver for it as well:
Code:
1: kd> kb
RetAddr           : Args to Child                                                           : Call Site
fffff802`999e657c : 00000000`000000c8 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff802`998d0d85 : fffff880`01af6310 fffff880`08a0d8e0 fffff880`063cf400 fffff880`0637d7e4 : nt!KeExpandKernelStackAndCalloutInternal+0x11686c
fffff880`01af65fe : 00000000`00000001 00000000`00000000 fffffa80`09ec84c0 fffffa80`076b11b0 : nt!KeExpandKernelStackAndCalloutEx+0x25
(Inline Function) : --------`-------- --------`-------- --------`-------- --------`-------- : tcpip!NetioExpandKernelStackAndCallout+0x59
fffff880`01862e2e : 00000000`00000000 00000000`00000001 00000000`ffffffff fffffa80`078b7810 : tcpip!FlReceiveNetBufferListChain+0xae
fffff880`01862750 : fffffa80`06b03e02 fffffa80`071f0000 fffffa80`00000000 00000000`00000001 : ndis!ndisMIndicateNetBufferListsToOpen+0x373
(Inline Function) : --------`-------- --------`-------- --------`-------- --------`-------- : ndis!ndisIndicateSortedNetBufferLists+0x43
(Inline Function) : --------`-------- --------`-------- --------`-------- --------`-------- : ndis!ndisMDispatchReceiveNetBufferListsInternal+0x1dd
(Inline Function) : --------`-------- --------`-------- --------`-------- --------`-------- : ndis!ndisMTopReceiveNetBufferLists+0x1fb
(Inline Function) : --------`-------- --------`-------- --------`-------- --------`-------- : ndis!ndisCallReceiveHandler+0x214
fffff880`01862a05 : fffffa80`078e81a0 00000000`00000000 00000000`00000001 d0000000`0000002f : ndis!ndisInvokeNextReceiveHandler+0x650
(Inline Function) : --------`-------- --------`-------- --------`-------- --------`-------- : ndis!ndisMIndicateReceiveNetBufferListsInternal+0x57
fffff880`0a4c3fa2 : fffffa80`067725c0 00000000`00000080 fffffa80`09bd15e8 fffffa80`09bd1798 : ndis!NdisMIndicateReceiveNetBufferLists+0xc5
fffffa80`067725c0 : 00000000`00000080 fffffa80`09bd15e8 fffffa80`09bd1798 ffff0000`00000001 : athurx+0x14fa2

1: kd> .bugcheck
Bugcheck code 000000C8
Arguments 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
IRQL_UNEXPECTED_VALUE (c8)
The processor's IRQL is not what it should be at this time.  This is
usually caused by a lower level routine changing IRQL for some period
and not restoring IRQL at the end of that period (eg acquires spinlock
but doesn't release it).
        if UniqueValue is 0 or 1
            2 = APC->KernelRoutine
            3 = APC
            4 = APC->NormalRoutine
Arguments:
Arg1: 0000000000000000, (Current IRQL << 16) | (Expected IRQL << 8) | UniqueValue
Arg2: 0000000000000002
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for athurx.sys
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
BUGCHECK_STR:  0xC8
PROCESS_NAME:  System
CURRENT_IRQL:  2
LAST_CONTROL_TRANSFER:  from fffff802999e657c to fffff8029988f040
STACK_TEXT:  
fffff880`08a0d768 fffff802`999e657c : 00000000`000000c8 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`08a0d770 fffff802`998d0d85 : fffff880`01af6310 fffff880`08a0d8e0 fffff880`063cf400 fffff880`0637d7e4 : nt!KeExpandKernelStackAndCalloutInternal+0x11686c
fffff880`08a0d870 fffff880`01af65fe : 00000000`00000001 00000000`00000000 fffffa80`09ec84c0 fffffa80`076b11b0 : nt!KeExpandKernelStackAndCalloutEx+0x25
fffff880`08a0d8b0 fffff880`01862e2e : 00000000`00000000 00000000`00000001 00000000`ffffffff fffffa80`078b7810 : tcpip!FlReceiveNetBufferListChain+0xae
fffff880`08a0d930 fffff880`01862750 : fffffa80`06b03e02 fffffa80`071f0000 fffffa80`00000000 00000000`00000001 : ndis!ndisMIndicateNetBufferListsToOpen+0x373
fffff880`08a0d9d0 fffff880`01862a05 : fffffa80`078e81a0 00000000`00000000 00000000`00000001 d0000000`0000002f : ndis!ndisInvokeNextReceiveHandler+0x650
fffff880`08a0daa0 fffff880`0a4c3fa2 : fffffa80`067725c0 00000000`00000080 fffffa80`09bd15e8 fffffa80`09bd1798 : ndis!NdisMIndicateReceiveNetBufferLists+0xc5
fffff880`08a0db20 fffffa80`067725c0 : 00000000`00000080 fffffa80`09bd15e8 fffffa80`09bd1798 ffff0000`00000001 : athurx+0x14fa2
fffff880`08a0db28 00000000`00000080 : fffffa80`09bd15e8 fffffa80`09bd1798 ffff0000`00000001 fffff880`0a4d0923 : 0xfffffa80`067725c0
fffff880`08a0db30 fffffa80`09bd15e8 : fffffa80`09bd1798 ffff0000`00000001 fffff880`0a4d0923 fffffa80`00000000 : 0x80
fffff880`08a0db38 fffffa80`09bd1798 : ffff0000`00000001 fffff880`0a4d0923 fffffa80`00000000 00000000`00000000 : 0xfffffa80`09bd15e8
fffff880`08a0db40 ffff0000`00000001 : fffff880`0a4d0923 fffffa80`00000000 00000000`00000000 fffffa80`078b7810 : 0xfffffa80`09bd1798
fffff880`08a0db48 fffff880`0a4d0923 : fffffa80`00000000 00000000`00000000 fffffa80`078b7810 00000001`00000001 : 0xffff0000`00000001
fffff880`08a0db50 fffffa80`00000000 : 00000000`00000000 fffffa80`078b7810 00000001`00000001 fffff802`99814000 : athurx+0x21923
fffff880`08a0db58 00000000`00000000 : fffffa80`078b7810 00000001`00000001 fffff802`99814000 fffffa80`09bd1750 : 0xfffffa80`00000000

STACK_COMMAND:  kb
FOLLOWUP_IP: 
athurx+14fa2
fffff880`0a4c3fa2 ??              ???
SYMBOL_STACK_INDEX:  7
SYMBOL_NAME:  athurx+14fa2
FOLLOWUP_NAME:  wintriag
MODULE_NAME: athurx
IMAGE_NAME:  athurx.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4b0f4c3a
FAILURE_BUCKET_ID:  0xC8_athurx+14fa2
BUCKET_ID:  0xC8_athurx+14fa2

1: kd> lmvm athurx
start             end                 module name
fffff880`0a4af000 fffff880`0a649000   athurx   T (no symbols)           
    Loaded symbol image file: athurx.sys
    Image path: \SystemRoot\system32\DRIVERS\athurx.sys
    Image name: athurx.sys
    Timestamp:        Thu Nov 26 22:49:14 2009 (4B0F4C3A)
    CheckSum:         0019CA72
    ImageSize:        0019A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    Intel Core i7 4790K @ 4.5GHz
    Motherboard
    Asus Maximus Hero VII
    Memory
    32GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX970
    Sound Card
    Realtek HD Audio
    Hard Drives
    1x Samsung 250GB SSD
    4x WD RE 2TB (RAIDZ)
    PSU
    Corsair AX760i
    Case
    Fractal Design Define R4
    Cooling
    Noctua NH-D15

zdoom

New Member
Posts
3
#3
I don't have a wireless card it was a USB receiver and I have removed it and am connected via ethernet cable
 

My Computer

System One

  • OS
    Windows 8
    CPU
    Intel Core i5 3570K @ 3.40GHz
    Motherboard
    MSI B75MA-P45
    Graphics Card(s)
    NVIDIA GeForce GT 620

cluberti

Cat herder
VIP Member
Pro User
Redmond

Posts
651
#4
The driver being mentioned is still installed on the system - I would recommend removing all Atheros software and drivers from the system, and reinstall the latest Windows 8 drivers - Windows 7 drivers should be used only if necessary, and if so, expect potential for issues unfortunately.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom
    CPU
    Intel Core i7 4790K @ 4.5GHz
    Motherboard
    Asus Maximus Hero VII
    Memory
    32GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX970
    Sound Card
    Realtek HD Audio
    Hard Drives
    1x Samsung 250GB SSD
    4x WD RE 2TB (RAIDZ)
    PSU
    Corsair AX760i
    Case
    Fractal Design Define R4
    Cooling
    Noctua NH-D15

zdoom

New Member
Posts
3
#5
How do I go about finding that? I'm not the most tech savy. Also I notice my cpu temp is getting really high just from watching videos it went to 83 C. Nothing is over clocked
 

My Computer

System One

  • OS
    Windows 8
    CPU
    Intel Core i5 3570K @ 3.40GHz
    Motherboard
    MSI B75MA-P45
    Graphics Card(s)
    NVIDIA GeForce GT 620