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BSOD whale i playing games "win23k.sys\ntoskrnl.exe


Posts
6
#1
hi
i have this problem BSOD whale am playing "bf4" i try to renstall OC same problem
my freind tell me its heat problem so i open the case and i have stand fan and i trun Air cooling on
and my heat whale am playing i use " CPUID HWMonitorPro "
cpu 45-55
gpu 40-59
so what the problem
and when the BSOD show on and i restart my PC sometime show black screen
Reboot and select proper boot device​

or insert boot media in selected boot device and press a key​
sometime don't starting win normal
the last BSOD when i shutdown and turn it on in the disktop showd this massage



View attachment 43941

Problem signature: Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2049


Additional information about the problem:
BCCode: 50
BCP1: FFFFF900C3467CF0
BCP2: 0000000000000000
BCP3: FFFFF9600022E6CD
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


Files that help describe the problem:
C:\Windows\Minidump\052814-23649-01.dmp
C:\Users\ALI-HERO\AppData\Local\Temp\WER-73258-0.sysdata.xml


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MY PC
win 7 ut 64 bit
i5-3330 3.0 GHz
gtx 660 2gb oc
ram 8 gb
ps 650 w " i don't know model name ''
hdd 500gb WD

this crash file " dmp "

-Ali
 

My Computer

System One

  • OS
    windows 7 ultmate 64 bit

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

This is a Windows 7 system - you may be better served by the experts at Windows 7 Help Forums

There is only 1 memory dump in the upload.
Without further info I have 3 suggestions:
1) Get ALL available Windows Updates (it may take several trips to get them all). You MUST install Service Pack 1!!!
2) Start with these free hardware diagnostics: Hardware Diagnostics
3) If the hardware diagnostics pass, then please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Tue May 27 22:51:56.167 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052814-23649-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 1:16:49.510[/B]
*** WARNING: Unable to verify timestamp for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+2566 )[/B]
BugCheck [B]50, {fffff900c3467cf0, 0, fffff9600022e6cd, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c3467cf0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600022e6cd, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  bf4.exe
FAILURE_BUCKET_ID: [B]X64_0x50_cdd+2566[/B]
CPUID:        "Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F15
  BIOS Release Date             10/23/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Tue May 27 22:51:56.167 2014 (UTC - 4:00)**************************
amdxata.sys                 Tue May 19 13:56:59 2009 (4A12F2EB)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
cpuz135_x64.sys             Mon Dec 27 08:35:24 2010 (4D18961C)
athurx.sys                  Thu Oct  6 06:10:34 2011 (4E8D7E9A)
idmwfp.sys                  Wed Nov 27 09:24:10 2013 (5296008A)
nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=athurx.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Posts
6
#3
Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum): http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html Please use Option 1 as it provides Event Viewer logs.

This is a Windows 7 system - you may be better served by the experts at Windows 7 Help Forums

There is only 1 memory dump in the upload.
Without further info I have 3 suggestions:
1) Get ALL available Windows Updates (it may take several trips to get them all). You MUST install Service Pack 1!!!
2) Start with these free hardware diagnostics: Hardware Diagnostics
3) If the hardware diagnostics pass, then please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Tue May 27 22:51:56.167 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\052814-23649-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 1:16:49.510[/B]
*** WARNING: Unable to verify timestamp for cdd.dll
*** ERROR: Module load completed but symbols could not be loaded for cdd.dll
Probably caused by :[B]cdd.dll ( cdd+2566 )[/B]
BugCheck [B]50, {fffff900c3467cf0, 0, fffff9600022e6cd, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fffff900c3467cf0, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600022e6cd, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  bf4.exe
FAILURE_BUCKET_ID: [B]X64_0x50_cdd+2566[/B]
CPUID:        "Intel(R) Core(TM) i5-3330 CPU @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: [B]2993[/B]
  BIOS Version                  F15
  BIOS Release Date             10/23/2013
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  To be filled by O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Tue May 27 22:51:56.167 2014 (UTC - 4:00)**************************
amdxata.sys                 Tue May 19 13:56:59 2009 (4A12F2EB)
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
cpuz135_x64.sys             Mon Dec 27 08:35:24 2010 (4D18961C)
athurx.sys                  Thu Oct  6 06:10:34 2011 (4E8D7E9A)
idmwfp.sys                  Wed Nov 27 09:24:10 2013 (5296008A)
nvhda64v.sys                Thu Nov 28 08:38:09 2013 (52974741)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)
nvlddmkm.sys                Mon May 19 19:08:44 2014 (537A8EFC)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=cpuz135_x64.sys
http://www.carrona.org/drivers/driver.php?id=athurx.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
still nothing !!!

when boot i press F9 for infarmation system
and i got this ! is this normal ?



processor tybe : intel (R) core (TM) i5
processor CPUID : 306A9h
processor speed : 2994.28MHz
processor clock : 99.79MHz
installed memory : 8192 MB
model name : B75m-d3h
bios version : F15
biose date : 10\23\2013


so is it normal ? processor clock : 99.79MHz
 

My Computer

System One

  • OS
    windows 7 ultmate 64 bit

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#4
This is not the boot information, it is from within Windows.
Let's try these 3 things:
1. Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2

2. MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

3. systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

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