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BSOD THREAD_STUCK_IN_DEVICE_DRIVER


Posts
2
#1
Below I included the crash dump analysis and I have attached the logs. What is happening only occurs when I'm engaged in some form of multimedia and (more often) when I'm gaming. I use two different screens and it seems to occur even more frequently when I have something running on both, and I have yet to have it occur when doing something as simple as browsing the internet. That being said its occurrence feels somewhat random, at the beginning of gaming or after hours and hours of uninterrupted use of both screens only to randomly crash.

Any help would be appreciated, thanks.


On Sun 5/20/2018 12:13:12 PM your computer crashed or a problem was reported
crash dump file: C:\windows\Minidump\052018-172343-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14E3A0)
Bugcheck code: 0x100000EA (0xFFFFE00021957880, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sun 5/20/2018 12:13:12 PM your computer crashed or a problem was reported
crash dump file: C:\windows\MEMORY.DMP
This was probably caused by the following module: atikmdag.sys (atikmdag+0x44703)
Bugcheck code: 0xEA (0xFFFFE00021957880, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: atikmdag.sys Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER



On Sat 5/19/2018 7:15:32 PM your computer crashed or a problem was reported
crash dump file: C:\windows\Minidump\051918-145312-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14E3A0)
Bugcheck code: 0x100000EA (0xFFFFE000A3B9E880, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 5/16/2018 9:20:39 AM your computer crashed or a problem was reported
crash dump file: C:\windows\Minidump\051618-62765-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14E3A0)
Bugcheck code: 0x100000EA (0xFFFFE000A6465080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
 

Attachments

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo
    Graphics Card(s)
    AMD A8-7600 Radeon R7

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,369
#2
Hi AbsoluteZero,

Please check Lenovo for BIOS updates.

Could you disable either of the GPU devices in device manager to find out which of them is causing issues.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
2
#3
Hello axe0,

Thanks for getting back to me so quickly. I did as you said and went through Lenovo System Update to see if there were any BIOS updates I was not aware of. There were not. The only update I noticed was an optional update for the Realtek Ian Driver.

As for disabling GPU devices, I'm not completely sure I'm even doing the right thing here. I tried disabling each of the display adapters in device manager. When I disabled the AMD Radeon R9 255 the 2nd monitor lost its connection to the computer and my second display screen became my main display screen, while my main display screen stopped being accessible. When I disabled the AMD Radeon(TM) R7 Graphics, both screens retained activity but which one was my main and which was the secondary changed. Other than that it worked normally.

Hope this is what you were looking for, if not I'd be happy to provide whatever else I can.

Thanks
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo
    Graphics Card(s)
    AMD A8-7600 Radeon R7

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,369
#4
When I disabled the AMD Radeon(TM) R7 Graphics, both screens retained activity but which one was my main and which was the secondary changed. Other than that it worked normally.
This is what I was looking for. If a crash occurs, we'll at least know which one it's about. If no crash occurs, we know as well which one it's about.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset