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BSOD that started occuring after playing


axe0

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#21
The newest. Install it like you normally do.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
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    Gigabyte B150-HD3P-CF
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    16GB DDR4 2133 Crucial Ballistix Sport LT
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#22
I removed the drivers in safe mode, and re-installed them using the installer provided by HP, and the BSOD happened again. There are again two GPUs in Device Manager, AMD Radeon HD 7670M and AMD Radeon HD 7660G + HD 7670M Dual Graphics, so the installation was successful.
 

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My Computer

System One

  • OS
    8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY m6-1253eo

axe0

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#23
Disable the GPU in device manager, see if that makes a difference with stability.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
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    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
18
#24
That's one of the first thing I've given a try on - I disabled the GPU there, and it worked but then Windows detected the device again and the BSOD occured again. Did you mean that, or something else?
 

My Computer

System One

  • OS
    8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY m6-1253eo

axe0

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#25
That sounds like you tried to uninstall it.

Windows cannot detect a device that is already detected yet disabled. It is impossible for windows to use a disabled device.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
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    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
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    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
18
#26
Oh yeah, might be that. I'll give disabling a try - it's the Dual Graphics one I need to be disabling?
 

My Computer

System One

  • OS
    8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY m6-1253eo

axe0

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#27
Either of them, it doesn't really matter which one a.t.m.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
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    Cooler Master TX3 i
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    Func KB-460 (MX Red)
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    Creative Sound Blaster Tactic3D Rage V2 headset
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18
#28
I disabled AMD Radeon HD 7660G + HD 7670M Dual Graphics using safe mode (as normal mode won't work). Now I have a yellow exclamation mark next to the Radeon HD 7670M, and Windows recognizes my GPU as "Microsoft Basic Display Adapter". What should I attempt now?

EDIT: Also tried disabling the HD 7670M, and enabling the Dual Graphics only - Dual Graphics has no exclamation mark (just the green icon with a PC representing a GPU), and GPU's still recognized as Microsoft Basic Display Adapter.

EDIT2: Again, I tried enabling only the HD 7670M and this time it didn't have the exclamation mark. However, it was still a Basic Display Adapter and I went ahead and tried enabling them both at a time - boom - a BSOD happened.
 

My Computer

System One

  • OS
    8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY m6-1253eo

axe0

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#29
Sounds like an issue with switching from dGPU to iGPU. This is not a solution, but it gets rid of the BSOD.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Derpetting

New Member
Posts
18
#30
Are there any possible solutions for this problem, or is it a problem with the hardware? I'd preferably use the dedicated GPU instead of integrates (as you may expect).
 

My Computer

System One

  • OS
    8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY m6-1253eo

axe0

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#31
Oops, forgot to post the method :eek:

In device manager, disable the iGPU and see how it goes with stability and performance.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Derpetting

New Member
Posts
18
#32
No worries!
Which option in Device Manager is that? On graphics cards there are just the two ones I mentioned before, and enabling either one of them just makes Windows recognize it as basic display adapted (but I didn't restart the PC after that, though, if that affects it). Enabling both of them at a time causes BSOD.
 

My Computer

System One

  • OS
    8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY m6-1253eo

axe0

BSOD Kernel Dump Analyst
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Posts
2,436
#33
Keep only the AMD Radeon HD 7670M enabled.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Posts
18
#34
Hey, I tried doing that and there are no crashes or BSOD, but it's still Microsoft Basic Display Adapter. Could it just be a hardware failure, or do you have more things to give a try on?
 

My Computer

System One

  • OS
    8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    HP ENVY m6-1253eo

axe0

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#35
That's the best that can be done.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

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