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BSOD :system_thread_exception_not_handled(atikmdag.sys)


Posts
14
#1
hello dear

please check my bsod


my error on blue screen::system_thread_exception_not_handled(atikmdag.sys)
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    Browser
    google chrome
    Antivirus
    avira 2014

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#2
Hi Alikocholo ^_^,

I have analyzed your dump files and below has been provided an analysis of the same (Please note that there was one dump file which dated to 6th July and has been ignored due to it being old):-
Code:
**************************Sat Jul 26 23:58:07.977 2014 (UTC + 5:30)**************************
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 
Probably caused by : atikmdag.sys ( atikmdag+c7dbb )
 
BugCheck 1000007E, {ffffffffc0000005, fffff8013db26dbb, ffffd00023406128, ffffd00023405930}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_atikmdag+c7dbb
 
MaxSpeed:     3500
 
CurrentSpeed: 3500
 
  BIOS Version                  2104
 
  BIOS Release Date             08/13/2013
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers which are present on the system :-
Code:
**************************Sat Jul 26 23:58:07.977 2014 (UTC + 5:30)**************************
bcmwl664.sys                Tue Feb  7 08:31:16 2012 (4F3093FC)
GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
kvnet.sys                   Thu Jun 21 19:40:52 2012 (4FE32B6C)
tib.sys                     Wed Mar 20 14:30:38 2013 (51497AB6)
fltsrv.sys                  Mon May 13 15:10:09 2013 (5190B4F9)
snapman.sys                 Wed Aug 14 17:47:26 2013 (520B7556)
e1c64x64.sys                Wed Aug 21 15:39:36 2013 (521491E0)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
BthA2DP.sys                 Thu Aug 22 17:08:30 2013 (5215F836)
bcmsmbsp.sys                Tue Sep 10 05:09:15 2013 (522E5C23)
avkmgr.sys                  Mon Sep 16 16:44:23 2013 (5236E80F)
tib_mounter.sys             Mon Sep 30 18:34:20 2013 (524976D4)
mv91cons.sys                Fri Oct 11 10:06:26 2013 (5257804A)
mvxxmm.sys                  Fri Oct 11 12:20:20 2013 (52579FAC)
mvs91xx.sys                 Fri Oct 11 12:21:23 2013 (52579FEB)
bcbtums.sys                 Fri Oct 18 02:15:30 2013 (52604C6A)
chdrv64.sys                 Tue Dec  3 17:26:14 2013 (529DC6DE)
asstor64.sys                Mon Jan 27 15:00:34 2014 (52E6273A)
dump_iaStorA.sys            Wed Feb  5 21:37:11 2014 (52F261AF)
iaStorA.sys                 Wed Feb  5 21:37:11 2014 (52F261AF)
AMDACPKSL.SYS               Wed Mar 12 05:19:44 2014 (531FA118)
AtihdWB6.sys                Wed Mar 12 05:20:02 2014 (531FA12A)
TeeDriverx64.sys            Thu Mar 13 23:51:52 2014 (5321F740)
LHidEqd.Sys                 Wed Mar 19 05:50:53 2014 (5328E2E5)
LEqdUsb.Sys                 Wed Mar 19 05:50:55 2014 (5328E2E7)
LHidFilt.Sys                Wed Mar 19 05:51:03 2014 (5328E2EF)
avipbb.sys                  Thu Mar 20 13:16:51 2014 (532A9CEB)
atikmpag.sys                Fri Apr 18 06:37:07 2014 (53507ABB)
atikmdag.sys                Fri Apr 18 07:43:16 2014 (53508A3C)
avgntflt.sys                Wed Apr 30 22:04:29 2014 (53612615)
RTKVHD64.sys                Tue May  6 18:44:37 2014 (5368E03D)
Rt630x64.sys                Thu May  8 16:31:57 2014 (536B6425)
rzendpt.sys                 Mon May 19 12:13:41 2014 (5379A81D)
rzudd.sys                   Mon May 19 12:13:44 2014 (5379A820)
SamsungRapidDiskFltr.sys    Mon May 19 19:54:16 2014 (537A1410)
SamsungRapidFSFltr.sys      Mon May 19 19:54:18 2014 (537A1412)
idmwfp.sys                  Mon Jun  9 04:10:54 2014 (5394E676)
avnetflt.sys                Mon Jun 16 17:11:20 2014 (539ED7E0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jul  6 15:46:26.730 2014 (UTC + 5:30)**************************
afcdp.sys                   Wed Jul 20 20:16:03 2011 (4E26EA2B)
000.fcl                     Fri Nov 23 14:47:29 2012 (50AF3F29)
LHidEqd.Sys                 Thu May 23 11:39:49 2013 (519DB2AD)
LEqdUsb.Sys                 Thu May 23 11:39:50 2013 (519DB2AE)
LHidFilt.Sys                Thu May 23 11:40:00 2013 (519DB2B8)
avnetflt.sys                Fri Nov 15 21:25:39 2013 (528643FB)
bcmwl63a.sys                Wed Jan 29 04:47:51 2014 (52E83A9F)
TeeDriverx64.sys            Tue Feb  4 01:54:40 2014 (52EFFB08)
Rt630x64.sys                Tue Feb 18 17:14:16 2014 (53034790)
RTKVHD64.sys                Tue Mar 11 18:26:41 2014 (531F0809)
http://www.carrona.org/drivers/driver.php?id=bcmwl664.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
kvnet.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=tib.sys
http://www.carrona.org/drivers/driver.php?id=fltsrv.sys
http://www.carrona.org/drivers/driver.php?id=snapman.sys
http://www.carrona.org/drivers/driver.php?id=e1c64x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
bcmsmbsp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=avkmgr.sys
http://www.carrona.org/drivers/driver.php?id=tib_mounter.sys
http://www.carrona.org/drivers/driver.php?id=mv91cons.sys
http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
chdrv64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=asstor64.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=avipbb.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=avgntflt.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=SamsungRapidDiskFltr.sys
http://www.carrona.org/drivers/driver.php?id=SamsungRapidFSFltr.sys
http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
http://www.carrona.org/drivers/driver.php?id=avnetflt.sys
http://www.carrona.org/drivers/driver.php?id=afcdp.sys
http://www.carrona.org/drivers/driver.php?id=000.fcl
http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=avnetflt.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

According to the dump files, the culprit is "atikmdag.sys" which is the AMD ATI Graphics Driver. Could you please remove the driver using this **TOOL**?
Once you have removed the Display Driver, see if you are still getting the BSOD or not. Once you are sure that they have stopped install the latest driver from ATI (If you are using a desktop) or from your OEM (If you are using a Laptop) and see if it works or not.


Keep me updated ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Posts
14
#3
thx dear blueelvis


i have another problem
,when my pc fresh start ,it restart automatically once
after that its work fine
every time i turn on pc, i have this problem

 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    Browser
    google chrome
    Antivirus
    avira 2014

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#4
thx dear blueelvis


i have another problem
,when my pc fresh start ,it restart automatically once
after that its work fine
every time i turn on pc, i have this problem

Hi ^_^,

Could you please explain your problem better, I mean as detailed as possible?

Awaiting update from your side ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!