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Solved bsod : system service exception(kif.sys)


windstory

Member
Member
Posts
37
#1

My Computer

System One

  • OS
    windows 8.1 pro wmc x64
    System Manufacturer/Model Number
    customise
    CPU
    i7-920
    Motherboard
    asus p6x58d
    Memory
    G Skill F3-12800CL9-2GBNQ 2G x 6
    Graphics Card(s)
    Nvidia Geforce 9600 GT
    Screen Resolution
    2560 x 1440

softwaremaniac

Well-Known Member
VIP Member
Pro User
Posts
2,480
#2
Update drivers in red. Remove Kaspersky with its removal tool (first). Service articles
Code:
[COLOR=red][B]supersafer64.sys Fri Dec 26 10:19:49 2008  (4954A1B5)[/B][/COLOR] 
Spotmau Person Safe Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=supersafer64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]supersafer64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]dokan.sys  Mon Jan 10 13:49:42 2011 (4D2B0066)[/B][/COLOR] 
Dokan Library driver (  [url=http://dokan-dev.net/en/docs/dokan-readme/]Dokan » Dokan library[/url] ) used to create custom file  systems/drivers. 
[URL="http://www.carrona.org/drivers/driver.php?id=dokan.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dokan.sys[/COLOR][/B][/URL] 

MIPDISKv564.sys Wed Mar 7 00:21:12  2012 (4F569BE8) 

[COLOR=#777777][COLOR=#4b0082]MIPDISKv564.sys[/COLOR] - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

MIPDISKPNPv5.sys Mon Mar 19 01:27:38 2012  (4F667D7A) 

[COLOR=#777777][COLOR=#4b0082]MIPDISKPNPv5.sys[/COLOR] - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

MIPFSv5.sys Tue May 1 09:07:24 2012  (4F9F8BAC) 

[COLOR=#777777][COLOR=#4b0082]MIPFSv5.sys[/COLOR] -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.[/COLOR]  

[COLOR=red][B]ASACPI.sys Fri Nov 2 02:54:34 2012  (509327DA)[/B][/COLOR] 
Asus ATK0110 ACPI Utility (a known [COLOR=red]BSOD[/COLOR] maker in Win7 and Win8). Also a part of many Asus  utilities (Win8 versions available from Windows Update as an Optional Update -  but check Asus first!) 
[URL="http://www.carrona.org/drivers/driver.php?id=ASACPI.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ASACPI.sys[/COLOR][/B][/URL] 

ambakdrv.sys Tue Dec 25 09:46:35  2012 (50D967EB) 
Aomei BackUpper driver 
[URL="http://www.carrona.org/drivers/driver.php?id=ambakdrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ambakdrv.sys[/COLOR][/B][/URL] 

ammntdrv.sys Tue Dec 25 09:46:37  2012 (50D967ED) 
Aomei BackUpper driver 
[URL="http://www.carrona.org/drivers/driver.php?id=ammntdrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ammntdrv.sys[/COLOR][/B][/URL] 

amwrtdrv.sys Tue Dec 25 09:46:38  2012 (50D967EE) 
Aomei BackUpper driver 
[URL="http://www.carrona.org/drivers/driver.php?id=amwrtdrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]amwrtdrv.sys[/COLOR][/B][/URL] 

iaStorA.sys Tue Mar 5 18:49:05  2013 (51363011) 
Intel RST (Rapid Storage Technology) driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iaStorA.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iaStorA.sys[/COLOR][/B][/URL] 

klpd.sys Fri Apr 12 13:34:45 2013  (5167F155) 
Kaspersky antivirus driver 
[URL="http://www.carrona.org/drivers/driver.php?id=klpd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]klpd.sys[/COLOR][/B][/URL] 

klmouflt.sys Thu Aug 8 15:09:08 2013  (52039874) 
KLMOUFLT Mouse Device Filter [fre_wlh_x86] (Kaspersky) 
[URL="http://www.carrona.org/drivers/driver.php?id=klmouflt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]klmouflt.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

mvxxmm.sys Fri Oct 11 08:50:20  2013 (52579FAC) 
Marvell Aux NV Bridge DLL - related to mv91xx SCSI HD  Controller 
[URL="http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]mvxxmm.sys[/COLOR][/B][/URL] 

mvs91xx.sys Fri Oct 11 08:51:23  2013 (52579FEB) 
Marvell 91xx SATA Controller Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]mvs91xx.sys[/COLOR][/B][/URL] 

kl1.sys Thu Feb 20 09:58:38 2014  (5305C3BE) 
Kaspersky Unified Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=kl1.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]kl1.sys[/COLOR][/B][/URL] 

klim6.sys Tue Feb 25 10:08:42 2014  (530C5D9A) 
Kaspersky Lab Intermediate Network Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=klim6.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]klim6.sys[/COLOR][/B][/URL] 

klwfp.sys Wed Mar 19 14:00:11 2014  (532994DB) 

[COLOR=#777777][COLOR=#4b0082]klwfp.sys[/COLOR] -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.[/COLOR]  

kneps.sys Wed Mar 26 14:04:31 2014 (5332D05F) 
Kaspersky KNEPS Power  driver 
[URL="http://www.carrona.org/drivers/driver.php?id=kneps.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]kneps.sys[/COLOR][/B][/URL] 

klkbdflt.sys Fri Mar 28 14:50:45  2014 (53357E35) 
Kaspersky KLKBDFLT Keyboard Device Filter 
[URL="http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]klkbdflt.sys[/COLOR][/B][/URL] 

klhk.sys Thu Apr 10 15:24:25 2014  (53469B89) 
Kaspersky™ Anti-Virus ® Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=klhk.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]klhk.sys[/COLOR][/B][/URL] 

sdfs.sys Thu Jun 5 02:48:46 2014  (538FBE6E) 

[COLOR=#777777][COLOR=#4b0082]sdfs.sys[/COLOR] -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.[/COLOR]  

hfsplus.sys Tue Jun 10 14:27:53 2014 (5396F9C9) 

[COLOR=#777777][COLOR=#4b0082]hfsplus.sys[/COLOR] - this driver hasn't been  added to the DRT as of this run. Please search Google/Bing for the driver if  additional information is needed.[/COLOR] 

hfsplusrec.sys Tue Jun 10  14:28:06 2014 (5396F9D6) 

[COLOR=#777777][COLOR=#4b0082]hfsplusrec.sys[/COLOR] - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed.[/COLOR] 

apmwin.sys Tue Jun 10 14:28:29 2014  (5396F9ED) 
Paragon Software Group[br]Apple Partition Map Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=apmwin.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]apmwin.sys[/COLOR][/B][/URL] 

gpt_loader.sys Tue Jun 10 14:28:41  2014 (5396F9F9) 
Paragon Software Group Partition Manager [br] GUID Partition  Table Support Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=gpt_loader.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]gpt_loader.sys[/COLOR][/B][/URL] 

mounthlp.sys Tue Jun 10  14:28:46 2014 (5396F9FE) 

[COLOR=#777777][COLOR=#4b0082]mounthlp.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

aswHwid.sys Thu Jun 26 13:31:26 2014 (53AC048E)  
avast! HWID driver 
[URL="http://www.carrona.org/drivers/driver.php?id=aswHwid.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]aswHwid.sys[/COLOR][/B][/URL] 

nvlddmkm.sys Wed Jul 2 19:42:02  2014 (53B4446A) 
nVidia Video drivers 
[URL="http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]nvlddmkm.sys[/COLOR][/B][/URL] 

klflt.sys Wed Sep 3 15:33:04 2014  (54071890) 
Kaspersky driver - unable to locate a name for it. 
[URL="http://www.carrona.org/drivers/driver.php?id=klflt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]klflt.sys[/COLOR][/B][/URL] 

UimFIO.SYS Thu Sep 11 23:53:41 2014  (541219E5) 
Backup driver 
[URL="http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]UimFIO.SYS[/COLOR][/B][/URL] 

UimBus.sys Thu Sep 11 23:53:46 2014  (541219EA) 
Universal Image Mounter Controller or Paragon Hard Disk Manager  
[URL="http://www.carrona.org/drivers/driver.php?id=UimBus.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]UimBus.sys[/COLOR][/B][/URL] 

uim_im.sys Thu Sep 11 23:54:09 2014  (54121A01) 
UIM Drive Backup Image Plugin 
[URL="http://www.carrona.org/drivers/driver.php?id=uim_im.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]uim_im.sys[/COLOR][/B][/URL] 

uim_devim.sys Thu Sep 11 23:54:12  2014 (54121A04) 

[COLOR=#777777][COLOR=#4b0082]uim_devim.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

RTKVHD64.sys Tue Sep 23 12:35:31 2014 (54214CF3)  
Realtek High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

klif.sys Fri Sep 26 15:17:10 2014  (54256756) 
Klif Mini-Filter fre_wnet_x86 (Kaspersky) 
[URL="http://www.carrona.org/drivers/driver.php?id=klif.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]klif.sys[/COLOR][/B][/URL] 

GUBootStartup.sys Mon Oct 13 02:58:08  2014 (543B23A0) 
GlarySoft - Glary Utilities Startup Manager Tool driver  
[URL="http://www.carrona.org/drivers/driver.php?id=GUBootStartup.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]GUBootStartup.sys[/COLOR][/B][/URL] 

prl_boot.sys Thu Oct 23  05:38:23 2014 (5448782F) 

[COLOR=#777777][COLOR=#4b0082]prl_boot.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

hotcore3.sys Thu Oct 23 22:39:57 2014 (5449679D)  
HotBackup by Paragon Software Group. 
[URL="http://www.carrona.org/drivers/driver.php?id=hotcore3.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]hotcore3.sys[/COLOR][/B][/URL] 

VBoxUSBMon.sys Mon Nov 24  12:06:09 2014 (54731121) 
VirtualBox USB driver 
[URL="http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]VBoxUSBMon.sys[/COLOR][/B][/URL] 

VBoxNetAdp.sys Mon Nov 24  12:06:09 2014 (54731121) 
VirtualBox network driver 
[URL="http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]VBoxNetAdp.sys[/COLOR][/B][/URL] 

VBoxNetFlt.sys Mon Nov 24  12:06:09 2014 (54731121) 
VirtualBox network driver 
[URL="http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]VBoxNetFlt.sys[/COLOR][/B][/URL] 

VBoxDrv.sys Mon Nov 24 12:07:17  2014 (54731165) 
VirtualBox 
[URL="http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]VBoxDrv.sys[/COLOR][/B][/URL] 



Debug session time: Mon  Dec 29 18:48:15.487 2014 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\123014-50812-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 0:15:17.206  
*** WARNING: Unable to verify timestamp for klif.sys 
*** ERROR: Module  load completed but symbols could not be loaded for klif.sys 
Probably caused  by : klif.sys ( klif+18f36 ) 
BugCheck 3B, {c0000005, fffff800dbf0cf36,  ffffd0002298da90, 0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000003B"]SYSTEM_SERVICE_EXCEPTION  (3b)[/URL] 
Bugcheck code 0000003B 
Arguments: 
Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
Arg2: fffff800dbf0cf36, Address of  the instruction which caused the bugcheck 
Arg3: ffffd0002298da90, Address of  the context record for the exception that caused the bugcheck 
Arg4:  0000000000000000, zero. 
BUGCHECK_STR: 0x3B 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
PROCESS_NAME: Photoshop.exe 
FAILURE_BUCKET_ID:  0x3B_klif+18f36 
MaxSpeed: 2670 
CurrentSpeed: 4000 

Processor may  be overclocked! 
Expected Frequency: 2670 
Actual Frequency: 4000  
Overclock Ratio: [COLOR=red]1.49813[/COLOR] 

BiosVersion = 1501  
BiosReleaseDate = 05/10/2011 
SystemManufacturer = System manufacturer  
SystemProductName = System Product Name  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2014 Dec 29 20:06:48 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2014 Dec 29 20:06:48 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2014 Dec 29 20:06:48 PM  _88-dbug Copyright 2012 Sysnative Forums
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#3
Hi Windstory ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
5: kd> knL
 # Child-SP          RetAddr           Call Site
00 ffffd000`2298d1d8 fffff800`8ad6e5e9 nt!KeBugCheckEx
01 ffffd000`2298d1e0 fffff800`8ad6defc nt!KiBugCheckDispatch+0x69
02 ffffd000`2298d320 fffff800`8ad69fed nt!KiSystemServiceHandler+0x7c
03 ffffd000`2298d360 fffff800`8acecd35 nt!RtlpExecuteHandlerForException+0xd
04 ffffd000`2298d390 fffff800`8acf10ee nt!RtlDispatchException+0x1a5
05 ffffd000`2298da60 fffff800`8ad6e6c2 nt!KiDispatchException+0x646
06 ffffd000`2298e150 fffff800`8ad6ce14 nt!KiExceptionDispatch+0xc2
07 ffffd000`2298e330 fffff800`dbf0cf36 nt!KiPageFault+0x214
08 ffffd000`2298e4c0 00000000`00000000 [COLOR=#FF0000]klif[/COLOR]+0x18f36
It seems the "klif.sys" which is the Kaspersky Mini Filter driver caused a page fault. Kindly remove Kaspersky using this **TOOL** and see if you are still getting the BSODs or not.


Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

windstory

Member
Member
Posts
37
#4
Thanks!

I removed kaspersky as you instructed.
 

My Computer

System One

  • OS
    windows 8.1 pro wmc x64
    System Manufacturer/Model Number
    customise
    CPU
    i7-920
    Motherboard
    asus p6x58d
    Memory
    G Skill F3-12800CL9-2GBNQ 2G x 6
    Graphics Card(s)
    Nvidia Geforce 9600 GT
    Screen Resolution
    2560 x 1440

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#5
Thanks!

I removed kaspersky as you instructed.
Test your system and see if you are still getting any BSODs or not. Once you are sure, make sure you install an Antivirus :)
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!