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Solved BSOD randomly when playing games .. (igdkmd64.sys)


YesManQ8

New Member
Posts
2
#1
Hello,


I just bought this new laptop and I've been having the BSOD randomly when playing games. Most of the time I manage to play with no problem but sometimes it crashes in the first 2 mins of playing. Chances of this happening after waking from sleep is higher.


Not sure if this is related to the same issue but I'm gonna mention it anyways. When waking up from sleep 'sometimes' laptop becomes laggy also opened windows and the desktop can't be active meaning every time I click on them to activate, it inactivates itself immediately. I have to log off and log on back again.


What I did:
I updated Nvidia driver from Dell.com. File downloaded: 9530_Video_Driver_1M2M4_WN_9.18.13.3235_A03.EXE
Problem still persists so I updated to the latest version from NVIDIA DRIVERS GeForce Game Ready Driver WHQL
Unfortunately problem still persists.
I uninstalled wireless drivers and restarted to let Windows reinstall them. This worked for someone here. It did work for me for 2 days but now I got the BSOD again.

Note:
Whenever I get the BSOD and laptop restarts and I start playing the game again, the wireless disconnects then reconnects after 1 min. This happens only once after I get the BSOD.



I don't know what else I could do at this point.


Any help?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS 15 (9530)
    CPU
    Intel Core i7 4712HQ @2.3GHZ
    Memory
    16GB
    Graphics Card(s)
    Nvidia Geforce GT 750m
    Screen Resolution
    3200 x 1800
    Hard Drives
    Samsung SSD mSATA 512GB
    Browser
    Chrome
    Antivirus
    McAfee

softwaremaniac

Well-Known Member
VIP Member
Pro User
Posts
2,480
#2

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

YesManQ8

New Member
Posts
2
#3
I have updated Intel Graphics drivers and since then I haven't had any BSOD issues. Thanks a million!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell XPS 15 (9530)
    CPU
    Intel Core i7 4712HQ @2.3GHZ
    Memory
    16GB
    Graphics Card(s)
    Nvidia Geforce GT 750m
    Screen Resolution
    3200 x 1800
    Hard Drives
    Samsung SSD mSATA 512GB
    Browser
    Chrome
    Antivirus
    McAfee