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BSOD probably caused by ntoskrnl.exe


Posts
3
#1
Hi folks - having some trouble troubleshooting a BSOD on a Lenovo Yoga 13.

BSOD screen had dpc_watchdog_violation listed, but when running the minidump through Windbg I got to this:

Code:
[INDENT][FONT=courier new]Probably caused by : ntoskrnl.exe ( nt+14dca0 )[/FONT][/INDENT]
Wasn't quite sure where to go from here seeing as that ntoskrnl seems to be a core part of the OS. Have attached the package from SF Diagnostic Tool in the hopes that someone can help!

Thanks - any help/tips appreciated.
 

My Computer

System One

  • OS
    Windows 8
Posts
1,883
#2
Uninstall Hamachi. Enjoy.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
Posts
3
#3
Uninstall Hamachi. Enjoy.
Thanks - out of interest, what clues pointed to Hamachi?

I had problems with hamdrv.sys back in January (BSOD with MULTIPLE_IRP_COMPLETE_REQUESTS) so had uninstalled.

Since then Hamachi drivers were updated/fixed according to Logmein but perhaps it wasn't as fixed as they thought... just interested in what gave it away!
 

My Computer

System One

  • OS
    Windows 8
Posts
1,883
#5
They have had issues for years and years and years. I also notice the admin trying to deflect blame from their products and he even says minidumps can not help. Stay far, far away from this product.

I suppose he is attempting damage control, but there is only one way to successfully do that: hire a software engineer that knows how to create drivers that do not crash whole entire systems.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus