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Solved BSOD - Page Fault in Non-Paged Area on wake from Sleep


jicks44

New Member
Posts
3
#1
Hi, have been having this issue for a few months. 98% of the time my machine crashes on waking from Sleep or Hibernate with BSOD PAGE_FAULT_IN_NONPAGED_AREA. Thought it was maybe due to Intel drivers but have tried uninstalling/reinstalling to no avail. Have also tried Memtest86+ with no errors found. Hope someone can help - thanks in advance. Dumps attached.
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Vostro 3550
    CPU
    Intel Core i5-2410M
    Memory
    4GB DDR3 SDRAM
    Graphics Card(s)
    Intel HD Graphics 3000
    Browser
    Firefox
    Antivirus
    MSE

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
The reports are incomplete. Please rerun the data collection app and let it run for at least 15 minutes (or until the app itself says that it's done). Then zip it up and upload it with your next post.

These crashes are related to tcpip.sys - so this problem is most likely due to a program that's accessing the internet.
Please run Driver Verifier according to these instructions: Driver Verifier Settings

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

PxHlpa64.sys Tue Oct 20 14:08:42 2009 (4ADDFCAA)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

iaStor.sys Sat Nov 6 03:44:52 2010 (4CD50774)
Intel Storage drivers
http://www.carrona.org/drivers/driver.php?id=iaStor.sys

TurboB.sys Mon Nov 29 18:02:31 2010 (4CF43107)
Intel Turbo Boost driver
http://www.carrona.org/drivers/driver.php?id=TurboB.sys

ew_jubusenum.sys Sun Jan 30 05:19:33 2011 (4D453B35)
HUAWEI Mobile Connect - Bus Enumerate Device
http://www.carrona.org/drivers/driver.php?id=ew_jubusenum.sys

Soluto.sys Mon Feb 14 07:25:50 2011 (4D591F4E)
Soluto driver
http://www.carrona.org/drivers/driver.php?id=Soluto.sys

NWADIenum.sys Mon Apr 25 15:15:33 2011 (4DB5C855)
Novatel NWADI Bus Enumerator (wireless)
http://www.carrona.org/drivers/driver.php?id=NWADIenum.sys

SASKUTIL64.SYS Tue Jul 12 17:00:01 2011 (4E1CB5D1)
SUPERAntiSpyware
http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS

SASDIFSV64.SYS Thu Jul 21 19:03:00 2011 (4E28B024)
SUPERAntiSpyware
http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS

stwrt64.sys Thu Sep 8 06:48:44 2011 (4E689D8C)
SigmaTel High Definition Audio Codec
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys

btmhsf.sys Wed Nov 2 08:26:12 2011 (4EB136E4)
Intel Proset Bluetooth HighSpeed Filter Driver
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys

iBtFltCoex.sys Fri Dec 9 14:45:13 2011 (4EE26549)
Intel Centrino Wireless (Bluetooth Adapter driver
http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sat Aug 24 14:19:24.741 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082413-15640-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 4:54:39.416[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Aug 23 14:41:09.726 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082313-14437-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 3:33:17.396[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 22 22:38:14.726 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082213-22750-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:09:38.394[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 22 22:28:07.727 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082213-16484-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:02:40.397[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 22 15:11:12.710 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082213-17156-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:11:55.381[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 22 10:51:16.741 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082213-25843-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 1:26:59.420[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 21 15:00:17.710 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082113-14593-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:41:39.391[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 20 23:25:12.191 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082013-21687-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 3:21:36.874[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 20 20:03:07.732 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082013-16890-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:29:23.413[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 20 19:33:16.726 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082013-14281-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:53:07.406[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 20 18:39:40.725 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082013-21578-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 4:58:12.405[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sat Aug 24 14:19:24.741 2013 (UTC - 4:00)**************************
[COLOR=RED][B]PxHlpa64.sys                Tue Oct 20 14:08:42 2009 (4ADDFCAA)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)[/B][/COLOR]
[COLOR=RED][B]iaStor.sys                  Sat Nov  6 03:44:52 2010 (4CD50774)[/B][/COLOR]
[COLOR=RED][B]TurboB.sys                  Mon Nov 29 18:02:31 2010 (4CF43107)[/B][/COLOR]
[COLOR=RED][B]ew_jubusenum.sys            Sun Jan 30 05:19:33 2011 (4D453B35)[/B][/COLOR]
[COLOR=RED][B]Soluto.sys                  Mon Feb 14 07:25:50 2011 (4D591F4E)[/B][/COLOR]
[COLOR=RED][B]NWADIenum.sys               Mon Apr 25 15:15:33 2011 (4DB5C855)[/B][/COLOR]
[COLOR=RED][B]SASKUTIL64.SYS              Tue Jul 12 17:00:01 2011 (4E1CB5D1)[/B][/COLOR]
[COLOR=RED][B]SASDIFSV64.SYS              Thu Jul 21 19:03:00 2011 (4E28B024)[/B][/COLOR]
[COLOR=RED][B]stwrt64.sys                 Thu Sep  8 06:48:44 2011 (4E689D8C)[/B][/COLOR]
Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
IntcDAud.sys                Tue Jun 19 10:40:51 2012 (4FE08F73)
Apfiltr.sys                 Wed Jul 11 10:04:25 2012 (4FFD87E9)
stdcfltn.sys                Fri Jul 13 19:30:14 2012 (5000AF86)
ST_Accel.sys                Fri Jul 13 19:30:18 2012 (5000AF8A)
iwdbus.sys                  Mon Jul 23 16:19:17 2012 (500DB1C5)
LHidFilt.Sys                Tue Sep 18 05:26:53 2012 (50583E5D)
LMouFilt.Sys                Tue Sep 18 05:26:58 2012 (50583E62)
cpuz136_x64.sys             Sat Oct 27 13:24:41 2012 (508C18D9)
intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
igdkmd64.sys                Fri Mar  8 21:10:00 2013 (513A99F8)
AMPPAL.sys                  Tue May 21 11:12:37 2013 (519B8EE5)
Netwsw00.sys                Wed May 29 09:10:47 2013 (51A5FE57)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug 22 15:11:12.710 2013 (UTC - 4:00)**************************
[COLOR=RED][B]btmhsf.sys                  Wed Nov  2 08:26:12 2011 (4EB136E4)[/B][/COLOR]
[COLOR=RED][B]iBtFltCoex.sys              Fri Dec  9 14:45:13 2011 (4EE26549)[/B][/COLOR]
btmaux.sys                  Mon Mar 25 04:41:12 2013 (51500DA8)
[/font]
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=TurboB.sys
http://www.carrona.org/drivers/driver.php?id=ew_jubusenum.sys
http://www.carrona.org/drivers/driver.php?id=Soluto.sys
http://www.carrona.org/drivers/driver.php?id=NWADIenum.sys
http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS
http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys
http://www.carrona.org/drivers/driver.php?id=ST_Accel.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

jicks44

New Member
Posts
3
#3
Thanks for the help. Sorry about the ZIP. Here is an updated one that contains everything. I think I've ticked most of the drivers in your list off, but having trouble with a few of them (e.g. HUAWEI one). I haven't run Driver Verifier yet as I haven't had a chance to back up my system (as the instructions suggested I should).
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Vostro 3550
    CPU
    Intel Core i5-2410M
    Memory
    4GB DDR3 SDRAM
    Graphics Card(s)
    Intel HD Graphics 3000
    Browser
    Firefox
    Antivirus
    MSE

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#4
The HUAWEI drivers are for your USB modem. Get them from the provider or the manufacturer.
If you go to the HUAWEI page here: Support - Downloads - Huawei Consumer BG
You'll need the model number of the USB modem - most start with MT and are followed by 3 or 4 numbers

I was unable to find the USB modem drivers in the reports that you've uploaded. Did you remove them?
I wouldn't worry about it for now - as it didn't show in the latest memory dumps.

Here's the last memory dump results:
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

PxHlpa64.sys Tue Oct 20 14:08:42 2009 (4ADDFCAA)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
Intel Management Engine Interface
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

iaStor.sys Sat Nov 6 03:44:52 2010 (4CD50774)
Intel Storage drivers
http://www.carrona.org/drivers/driver.php?id=iaStor.sys

Soluto.sys Mon Feb 14 07:25:50 2011 (4D591F4E)
Soluto driver
http://www.carrona.org/drivers/driver.php?id=Soluto.sys

stwrt64.sys Thu Sep 8 06:48:44 2011 (4E689D8C)
SigmaTel High Definition Audio Codec
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Mon Aug 26 18:00:09.711 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082613-41890-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16628.amd64fre.win8_gdr.130531-1504
System Uptime:[B]0 days 0:03:48.381[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]tcpip.sys ( tcpip+1ccb3c )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_tcpip+1ccb3c[/B]
CPUID:        "Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz"
MaxSpeed:     2300
CurrentSpeed: [B]2295[/B]
  BIOS Version                  A11
  BIOS Release Date             08/03/2012
  Manufacturer                  Dell Inc.
  Product Name                  Vostro 3550
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Mon Aug 26 18:00:09.711 2013 (UTC - 4:00)**************************
[COLOR=RED][B]PxHlpa64.sys         Tue Oct 20 14:08:42 2009 (4ADDFCAA)[/B][/COLOR]
[COLOR=RED][B]HECIx64.sys          Tue Oct 19 19:33:43 2010 (4CBE2AD7)[/B][/COLOR]
[COLOR=RED][B]iaStor.sys           Sat Nov  6 03:44:52 2010 (4CD50774)[/B][/COLOR]
[COLOR=RED][B]Soluto.sys           Mon Feb 14 07:25:50 2011 (4D591F4E)[/B][/COLOR]
[COLOR=RED][B]stwrt64.sys          Thu Sep  8 06:48:44 2011 (4E689D8C)[/B][/COLOR]
TurboB.sys           Wed May 30 16:10:44 2012 (4FC67EC4)
Rt630x64.sys         Tue Jun 12 09:37:53 2012 (4FD74631)
IntcDAud.sys         Tue Jun 19 10:40:51 2012 (4FE08F73)
Apfiltr.sys          Wed Jul 11 10:04:25 2012 (4FFD87E9)
stdcfltn.sys         Fri Jul 13 19:30:14 2012 (5000AF86)
ST_Accel.sys         Fri Jul 13 19:30:18 2012 (5000AF8A)
LHidFilt.Sys         Tue Sep 18 05:26:53 2012 (50583E5D)
LMouFilt.Sys         Tue Sep 18 05:26:58 2012 (50583E62)
cpuz136_x64.sys      Sat Oct 27 13:24:41 2012 (508C18D9)
intelppm.sys         Mon Nov  5 22:55:02 2012 (50988A16)
iBtFltCoex.sys       Mon Jan  7 05:22:44 2013 (50EAA1F4)
btmaux.sys           Mon Mar 25 04:41:12 2013 (51500DA8)
btmhsf.sys           Thu Mar 28 05:45:16 2013 (5154112C)
AMPPAL.sys           Tue May 21 11:12:37 2013 (519B8EE5)
Netwsw00.sys         Wed May 29 09:10:47 2013 (51A5FE57)
igdkmd64.sys         Thu Jun 27 11:07:26 2013 (51CC552E)
[/font]
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStor.sys
http://www.carrona.org/drivers/driver.php?id=Soluto.sys
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
http://www.carrona.org/drivers/driver.php?id=TurboB.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys
http://www.carrona.org/drivers/driver.php?id=ST_Accel.sys
http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
http://www.carrona.org/drivers/driver.php?id=cpuz136_x64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

jicks44

New Member
Posts
3
#5
Thanks again for the help. It was iastor.sys. It didn't update properly the first time I tried but with some persistence I got it and now all is working well.
 

My Computer

System One

  • OS
    Windows 8 x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Vostro 3550
    CPU
    Intel Core i5-2410M
    Memory
    4GB DDR3 SDRAM
    Graphics Card(s)
    Intel HD Graphics 3000
    Browser
    Firefox
    Antivirus
    MSE