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BSOD on Upgraded Windows 8 PRO from Windows 7 Home Premium


Posts
8
#1
A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical Information:

*** STOP: 0x00000024 ( 0x001904FB, 0x83A9DA40, 0x83A9D620, 0x818CA521 )

*** Ntfs.sys - Address 818CA521 base at 818BE000, DateStamp 4a5bbf45

That's the BSOD error message in the computer.

The desktop is Lenovo IdeaCentre K320

Configuration Number : 57121380

Running On Windows 7 Home Premium 64 bit before upgrading to Windows 8 Pro 64 bit

Did not do clean install so I can still have my old files.

Running for 2 Days and now stuck at BSOD! I can access the BIOS and change any settings that I want.

Already tried reinstalling the OS of Windows 7 and 8 Pro but still getting the same BSOD.

I can go to Advance Tools Setup and Start at Safe Mode but when doing that all is ok then when windows is starting up BSOD again. Restarting computer... Windows starting up and then BSOD... same cycle for the past days.

And for the final resort I sent back my computer in Fry's and they said they cannot fix it.
Lenovo warranty is outdated so I cannot replace it.
Windows 8 Pro Product Key is been used by this broken computer so I cannot use it in another computer
waste of money for the OS and waste of money on my desktop if I cannot fix it.

Here I am begging for help and maybe you can help me fix my problems regarding this issue!
Decided to post this issue to you guys! Hope you can help me with this.
Thanks in advance
 

My Computer

System One

  • OS
    Windows 8

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#2

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#4
I just said I cannot pass the startup! just stuck in BSOD how can I run SF Diagnostic Tools?
I thought that you can boot up in safe mode. Am I wrong ?
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

MrShowdown

Well-Known Member
Power User
Jakarta, Indonesia

Posts
1,048
#6
A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical Information:

*** STOP: 0x00000024 ( 0x001904FB, 0x83A9DA40, 0x83A9D620, 0x818CA521 )

*** Ntfs.sys - Address 818CA521 base at 818BE000, DateStamp 4a5bbf45

That's the BSOD error message in the computer.

The desktop is Lenovo IdeaCentre K320

Configuration Number : 57121380

Running On Windows 7 Home Premium 64 bit before upgrading to Windows 8 Pro 64 bit

Did not do clean install so I can still have my old files.

Running for 2 Days and now stuck at BSOD! I can access the BIOS and change any settings that I want.

Already tried reinstalling the OS of Windows 7 and 8 Pro but still getting the same BSOD.

I can go to Advance Tools Setup and Start at Safe Mode but when doing that all is ok then when windows is starting up BSOD again. Restarting computer... Windows starting up and then BSOD... same cycle for the past days.

And for the final resort I sent back my computer in Fry's and they said they cannot fix it.
Lenovo warranty is outdated so I cannot replace it.
Windows 8 Pro Product Key is been used by this broken computer so I cannot use it in another computer
waste of money for the OS and waste of money on my desktop if I cannot fix it.

Here I am begging for help and maybe you can help me fix my problems regarding this issue!
Decided to post this issue to you guys! Hope you can help me with this.
Thanks in advance

Did you purchase the regular Windows 8 Retail Upgrade or the Windows 8 OEM System Builder?
If you purchase the regular one, you CAN install it on another computer, as long as the ones installed on the broken one is uninstalled.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo Y520
    CPU
    Intel Core i5 7300HQ
    Motherboard
    OEM Lenovo
    Memory
    4GB DDR4-2400
    Graphics Card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    Realtek HD
    Monitor(s) Displays
    1 (2)
    Screen Resolution
    1920x1080
    Hard Drives
    Seagate 1TB 5400 RPM
    Keyboard
    OEM Lenovo
    Mouse
    Logitech G502 Proteus Core
    Internet Speed
    100 Mbps
    Browser
    Google Chrome
    Other Info
    PC:

    AMD Athlon X4 760K
    8GB DDR3-1866
    AMD Radeon RX 460
    Seagate 500 GB 7200 RPM
Posts
8
#7
A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical Information:

*** STOP: 0x00000024 ( 0x001904FB, 0x83A9DA40, 0x83A9D620, 0x818CA521 )

*** Ntfs.sys - Address 818CA521 base at 818BE000, DateStamp 4a5bbf45

That's the BSOD error message in the computer.

The desktop is Lenovo IdeaCentre K320

Configuration Number : 57121380

Running On Windows 7 Home Premium 64 bit before upgrading to Windows 8 Pro 64 bit

Did not do clean install so I can still have my old files.

Running for 2 Days and now stuck at BSOD! I can access the BIOS and change any settings that I want.

Already tried reinstalling the OS of Windows 7 and 8 Pro but still getting the same BSOD.

I can go to Advance Tools Setup and Start at Safe Mode but when doing that all is ok then when windows is starting up BSOD again. Restarting computer... Windows starting up and then BSOD... same cycle for the past days.

And for the final resort I sent back my computer in Fry's and they said they cannot fix it.
Lenovo warranty is outdated so I cannot replace it.
Windows 8 Pro Product Key is been used by this broken computer so I cannot use it in another computer
waste of money for the OS and waste of money on my desktop if I cannot fix it.

Here I am begging for help and maybe you can help me fix my problems regarding this issue!
Decided to post this issue to you guys! Hope you can help me with this.
Thanks in advance

Did you purchase the regular Windows 8 Retail Upgrade or the Windows 8 OEM System Builder?
If you purchase the regular one, you CAN install it on another computer, as long as the ones installed on the broken one is uninstalled.
I think just the Windows 8 PRO retail upgrade, but the problem is I cannot access the desktop anymore so I think there is no possible way to use the product key anymore, just wasted my 199 dollars and now even my desktop is gone! curse windows 8!!!!
 

My Computer

System One

  • OS
    Windows 8

MrShowdown

Well-Known Member
Power User
Jakarta, Indonesia

Posts
1,048
#8
A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical Information:

*** STOP: 0x00000024 ( 0x001904FB, 0x83A9DA40, 0x83A9D620, 0x818CA521 )

*** Ntfs.sys - Address 818CA521 base at 818BE000, DateStamp 4a5bbf45

That's the BSOD error message in the computer.

The desktop is Lenovo IdeaCentre K320

Configuration Number : 57121380

Running On Windows 7 Home Premium 64 bit before upgrading to Windows 8 Pro 64 bit

Did not do clean install so I can still have my old files.

Running for 2 Days and now stuck at BSOD! I can access the BIOS and change any settings that I want.

Already tried reinstalling the OS of Windows 7 and 8 Pro but still getting the same BSOD.

I can go to Advance Tools Setup and Start at Safe Mode but when doing that all is ok then when windows is starting up BSOD again. Restarting computer... Windows starting up and then BSOD... same cycle for the past days.

And for the final resort I sent back my computer in Fry's and they said they cannot fix it.
Lenovo warranty is outdated so I cannot replace it.
Windows 8 Pro Product Key is been used by this broken computer so I cannot use it in another computer
waste of money for the OS and waste of money on my desktop if I cannot fix it.

Here I am begging for help and maybe you can help me fix my problems regarding this issue!
Decided to post this issue to you guys! Hope you can help me with this.
Thanks in advance

Did you purchase the regular Windows 8 Retail Upgrade or the Windows 8 OEM System Builder?
If you purchase the regular one, you CAN install it on another computer, as long as the ones installed on the broken one is uninstalled.
I think just the Windows 8 PRO retail upgrade, but the problem is I cannot access the desktop anymore so I think there is no possible way to use the product key anymore, just wasted my 199 dollars and now even my desktop is gone! curse windows 8!!!!
As long as you still have the product key, you can install windows 8 on another computer easily.
From my reading to your issue it happens just after installing right?
If yes, then the windows still might not be activated yet, so you can still activate it on another computer as long as you format the broken one, install another OS there (e.g Windows 7).
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo Y520
    CPU
    Intel Core i5 7300HQ
    Motherboard
    OEM Lenovo
    Memory
    4GB DDR4-2400
    Graphics Card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    Realtek HD
    Monitor(s) Displays
    1 (2)
    Screen Resolution
    1920x1080
    Hard Drives
    Seagate 1TB 5400 RPM
    Keyboard
    OEM Lenovo
    Mouse
    Logitech G502 Proteus Core
    Internet Speed
    100 Mbps
    Browser
    Google Chrome
    Other Info
    PC:

    AMD Athlon X4 760K
    8GB DDR3-1866
    AMD Radeon RX 460
    Seagate 500 GB 7200 RPM

SIW2

Well-Known Member
Team Member
Posts
5,360
#9
Probably best to restore the win 7 image you made before the botched upgrade.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop
Posts
8
#11
Did you purchase the regular Windows 8 Retail Upgrade or the Windows 8 OEM System Builder?
If you purchase the regular one, you CAN install it on another computer, as long as the ones installed on the broken one is uninstalled.
I think just the Windows 8 PRO retail upgrade, but the problem is I cannot access the desktop anymore so I think there is no possible way to use the product key anymore, just wasted my 199 dollars and now even my desktop is gone! curse windows 8!!!!
As long as you still have the product key, you can install windows 8 on another computer easily.
From my reading to your issue it happens just after installing right?
If yes, then the windows still might not be activated yet, so you can still activate it on another computer as long as you format the broken one, install another OS there (e.g Windows 7).
I have the key of course but the problem is i already installed it to the computer and now it's broke because of the OS and the bad thing is i cannot reinstall it again cause i'm stuck at startup and get BSOD all the time.
 

My Computer

System One

  • OS
    Windows 8

MrShowdown

Well-Known Member
Power User
Jakarta, Indonesia

Posts
1,048
#12
I think just the Windows 8 PRO retail upgrade, but the problem is I cannot access the desktop anymore so I think there is no possible way to use the product key anymore, just wasted my 199 dollars and now even my desktop is gone! curse windows 8!!!!
As long as you still have the product key, you can install windows 8 on another computer easily.
From my reading to your issue it happens just after installing right?
If yes, then the windows still might not be activated yet, so you can still activate it on another computer as long as you format the broken one, install another OS there (e.g Windows 7).
I have the key of course but the problem is i already installed it to the computer and now it's broke because of the OS and the bad thing is i cannot reinstall it again cause i'm stuck at startup and get BSOD all the time.
Try doing a Total Clean Install.
The Windows being installed on your broken computer can be transferred to another computer.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo Y520
    CPU
    Intel Core i5 7300HQ
    Motherboard
    OEM Lenovo
    Memory
    4GB DDR4-2400
    Graphics Card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    Realtek HD
    Monitor(s) Displays
    1 (2)
    Screen Resolution
    1920x1080
    Hard Drives
    Seagate 1TB 5400 RPM
    Keyboard
    OEM Lenovo
    Mouse
    Logitech G502 Proteus Core
    Internet Speed
    100 Mbps
    Browser
    Google Chrome
    Other Info
    PC:

    AMD Athlon X4 760K
    8GB DDR3-1866
    AMD Radeon RX 460
    Seagate 500 GB 7200 RPM

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