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BSOD on sleep wake-up


FloofyFox

New Member
Montreal

Posts
2
#1
I've recently been experiencing BSODs after waking my computer up from sleep mode. I had done a clean install of Windows 8, and then upgraded to 8.1. I did not initially have this issue, but it started happening around the time I made the upgrade to 8.1, although I couldn't say whether it was before or after.

The interesting part is that the BSOD is being caused by my mouse. I know this for a fact since I had looked up my error and found a couple of forums indicating mice as possible culprits. I tried unplugging my mouse completely before waking from sleep and it did not crash! I navigated around with the keyboard for about 20 minutes, and then tried to plug the mouse back in. As soon as I had the USB port plugged back a BSOD popped up. I tried wiping the drivers and software for my mouse completely out of the device manager and starting over with new drivers, but the problem persists.

I worked around the problem by disabling sleep, but I'd like to keep it if possible. Is this a problem with my mouse drivers or Windows sleep? It seems to me it would more likely be my mouse, given Razer only lists Windows 7 drivers on their website. What I don't understand is why it would work flawlessly for several months, and only cause issues on wake-up.

My mouse is an old Razer Copperhead. Their latest drivers were uploaded 03 May, 2011. Razer Support

I attached my dump files.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7 3930K
    Motherboard
    Intel DX79SR
    Memory
    Kingston HyperX 1600MHz 4x4GB
    Graphics Card(s)
    2x MSI GeForce GTX 580
    Browser
    Mozilla Firefox

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
Unfortunately, the older Razer drivers are known to cause BSOD's.
If the system continues to BSOD after all the suggestions that we'll make - then you'll have to get rid of the mouse. IME the chances are that you are going to have to get rid of the mouse. Please note that the Copperhead driver actually dates from 2009.

That being said, here we go..........

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:
1) That the SSD firmware is the latest available for the SSD. I usually can't see this info in the reports, so I rely on you to check it.
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to. If involved these should be visible in the memory dump - but it doesn't hurt to check manually.
If your SSD is connected to the Marvell controller - then the Marvell controller must be updated (as the 2011 version is known to cause BSOD's)

E: drive only has about 8% free space. Windows likes 15% free space in order to perform stuff "behind the scenes" without adversely affecting the system's performance. Please free up 15% on ALL hard drives (you can get away with 10% on larger drives and won't notice a large performance penalty)

This device has problems in Device Manager:
PCI Simple Communications Controller PCI\VEN_8086&DEV_1D3A&SUBSYS_49538086&REV_05\3&21436425&0&B0 The drivers for this device are not installed.
It's most likely the Intel Management Engine and you can update it from these links: Most of the BSOD errors in the WER section of MSINFO32 point directly at the Copperhead drivers. The rest point at video drivers - so I'd suggest updating them to the latest Win8.1 compatible drivers that are available.

There are lot's of Live Kernel Event errors in the WER section of MSINFO32 also. These can be symptomatic of a hardware problem, so Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

MSI Afterburner (along with Riva Tuner and EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install it immediately!

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

copperhd.sys Tue Nov 10 02:50:17 2009 (4AF91B39)
Razer Diamondback
http://www.carrona.org/drivers/driver.php?id=copperhd.sys

RTCore64.sys Tue Sep 6 08:24:50 2011 (4E661112)
RivaTuner/EVGA Precision/MSI Afterburner (known BSOD issues w/Win7)
http://www.carrona.org/drivers/driver.php?id=RTCore64.sys

mv91cons.sys Mon Nov 7 03:51:20 2011 (4EB79C08)
Marvell 91xx Confige Device Driver for 6G SATA Controller
http://www.carrona.org/drivers/driver.php?id=mv91cons.sys

mvxxmm.sys Mon Nov 7 03:58:34 2011 (4EB79DBA)
Marvell Aux NV Bridge DLL - related to mv91xx SCSI HD Controller
http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys

mvs91xx.sys Mon Nov 7 03:58:49 2011 (4EB79DC9)
Marvell 91xx SATA Controller Driver
http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web.



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Dec 10 13:15:37.052 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\121013-6750-01.dmp]
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]0 days 16:18:04.748[/B]
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B]
BugCheck [B]139, {3, ffffd0002b3c6340, ffffd0002b3c6298, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd0002b3c6340, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd0002b3c6298, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3200[/B]
  BIOS Version                  SIX7910J.86A.0559.2013.0305.2337
  BIOS Release Date             03/05/2013
  Manufacturer                                                  
  Product Name                                                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec  9 20:21:15.343 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120913-7062-01.dmp]
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]0 days 5:30:16.038[/B]
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B]
BugCheck [B]139, {3, ffffd0002aeac340, ffffd0002aeac298, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd0002aeac340, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd0002aeac298, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3200[/B]
  BIOS Version                  SIX7910J.86A.0559.2013.0305.2337
  BIOS Release Date             03/05/2013
  Manufacturer                                                  
  Product Name                                                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec  9 14:50:09.859 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120913-6656-02.dmp]
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]0 days 1:33:55.554[/B]
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B]
BugCheck [B]139, {3, ffffd0002ad2a340, ffffd0002ad2a298, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd0002ad2a340, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd0002ad2a298, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3200[/B]
  BIOS Version                  SIX7910J.86A.0559.2013.0305.2337
  BIOS Release Date             03/05/2013
  Manufacturer                                                  
  Product Name                                                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec  9 13:15:26.083 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120913-6953-01.dmp]
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]0 days 9:50:03.779[/B]
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B]
BugCheck [B]139, {3, ffffd00023d9d340, ffffd00023d9d298, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd00023d9d340, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd00023d9d298, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3200[/B]
  BIOS Version                  SIX7910J.86A.0559.2013.0305.2337
  BIOS Release Date             03/05/2013
  Manufacturer                                                  
  Product Name                                                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec  9 03:24:33.951 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120913-6656-01.dmp]
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]0 days 5:09:10.647[/B]
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B]
BugCheck [B]139, {3, ffffd00024d58340, ffffd00024d58298, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd00024d58340, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd00024d58298, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3200[/B]
  BIOS Version                  SIX7910J.86A.0559.2013.0305.2337
  BIOS Release Date             03/05/2013
  Manufacturer                                                  
  Product Name                                                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Dec  8 17:24:25.977 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120813-7593-01.dmp]
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]0 days 23:54:10.141[/B]
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B]
BugCheck [B]139, {3, ffffd0002b52d340, ffffd0002b52d298, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd0002b52d340, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd0002b52d298, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3200[/B]
  BIOS Version                  SIX7910J.86A.0559.2013.0305.2337
  BIOS Release Date             03/05/2013
  Manufacturer                                                  
  Product Name                                                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Dec  7 17:29:25.980 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120713-8781-01.dmp]
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]1 days 19:35:42.674[/B]
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B]
BugCheck [B]139, {3, ffffd0002a962340, ffffd0002a962298, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd0002a962340, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd0002a962298, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3200[/B]
  BIOS Version                  SIX7910J.86A.0559.2013.0305.2337
  BIOS Release Date             03/05/2013
  Manufacturer                                                  
  Product Name                                                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec  5 21:52:49.947 2013 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\120513-8625-01.dmp]
Windows 8 Kernel Version 9600 MP (12 procs) Free x64
Built by: [B]9600[/B].16422.amd64fre.winblue_gdr.131006-1505
System Uptime:[B]9 days 17:20:38.587[/B]
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by :[B]copperhd.sys ( copperhd+288b )[/B]
BugCheck [B]139, {3, ffffd00023e9b340, ffffd00023e9b298, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd00023e9b340, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd00023e9b298, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x139_3_copperhd+288b[/B]
CPUID:        "Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz"
MaxSpeed:     3200
CurrentSpeed: [B]3200[/B]
  BIOS Version                  SIX7910J.86A.0559.2013.0305.2337
  BIOS Release Date             03/05/2013
  Manufacturer                                                  
  Product Name                                                  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Dec 10 13:15:37.052 2013 (UTC - 5:00)**************************
[COLOR=RED][B]copperhd.sys                Tue Nov 10 02:50:17 2009 (4AF91B39)[/B][/COLOR]
[COLOR=RED][B]RTCore64.sys                Tue Sep  6 08:24:50 2011 (4E661112)[/B][/COLOR]
[COLOR=RED][B]mv91cons.sys                Mon Nov  7 03:51:20 2011 (4EB79C08)[/B][/COLOR]
[COLOR=RED][B]mvxxmm.sys                  Mon Nov  7 03:58:34 2011 (4EB79DBA)[/B][/COLOR]
[COLOR=RED][B]mvs91xx.sys                 Mon Nov  7 03:58:49 2011 (4EB79DC9)[/B][/COLOR]
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
e1i63x64.sys                Wed Mar 20 03:37:29 2013 (51496739)
SCDEmu.SYS                  Mon Apr 15 05:37:12 2013 (516BCA48)
nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
dump_iaStorAV.sys           Wed Jul 31 20:00:49 2013 (51F9A531)
iaStorAV.sys                Wed Jul 31 20:00:49 2013 (51F9A531)
e1c64x64.sys                Wed Aug 21 06:09:36 2013 (521491E0)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
RTKVHD64.sys                Fri Sep 13 06:46:51 2013 (5232ED1B)
nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Dec  9 20:21:15.343 2013 (UTC - 5:00)**************************
PLTGC.sys                   Wed Nov 14 21:04:25 2012 (50A44DA9)
[/font]
http://www.carrona.org/drivers/driver.php?id=copperhd.sys
http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
http://www.carrona.org/drivers/driver.php?id=mv91cons.sys
http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys
http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
dump_iaStorAV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
iaStorAV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
e1c64x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=PLTGC.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

FloofyFox

New Member
Montreal

Posts
2
#3
usasma,

Thank you for replying to my thread, and for the useful list of information! Here's what I've done:


  • I updated all the drivers possible and fixed issues in the device manager. It was IME after all.
  • I could not find any updates through Intel's site nor through Marvell directly for newer SATA controller drivers. That being said, I've double checked my SATA ports, and all of my drives are currently using the Intel chipset controller.
  • Good advice on the SSD firmware. I verified and there is a large firmware update on Kingston's site. The current version is 507KC4 where as mine has 502 firmware. I know updating SSD firmware required formatting, so I'll update firmware on my next install, maybe sooner rather than later.
  • Uninstalled MSI Afterburner.
  • Using the event viewer, I get an error where it cannot find the file specified and displays partial results. I was able to see over 3000 events in the list, but unable to save all. Either the list is too big or there's something else happening there. I saved the latest 256 events and attached them here.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7 3930K
    Motherboard
    Intel DX79SR
    Memory
    Kingston HyperX 1600MHz 4x4GB
    Graphics Card(s)
    2x MSI GeForce GTX 580
    Browser
    Mozilla Firefox

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#4
There are e1iexpress and e1cexpress errors in the vicinity of each shutdown.
Please:
- download a fresh set of the latest, Win8.1 compatible ethernet drivers for your ethernet ports
If not available from the motherboard/system manufacturer, then locate them at http://downloadcenter.intel.com
- uninstall the current drivers for your ethernet ports
- install the freshly downloaded drivers
- monitor for further BSOD's
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)