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Solved BSOD on multiple machines


garyc

New Member
Posts
4
#1
I upgraded from Windows 7 pro 64 bit to Windows 8 pro 64 bit on two computers and all went well for a day. After that I get the BSOD on both machines at least 8-10 times each day. I called the Windows help desk and was less than satisfied with their analysis skills since they did not even seem to care about looking at the DMP file even after I mentioned it several times. I zipped the dmp file in case anyone can read it. Thanks in advance.
 

My Computer

System One

  • OS
    windows 8 64 bit
    System Manufacturer/Model
    no name
    CPU
    INtel Core I7 930 2.8ghz
    Motherboard
    Asus P6X58D Premium
    Memory
    6gb
    Graphics Card(s)
    ATI Radeon HD 5800

richc46

BSOD Kernel Dump Analyst
Moderator
#2
Welcome
I have just resolved this idential problem three times already today. You must uninstall your current anti virus and use the built in Microsoft Security Essentials/Windows Defender. Start with a restore point first, so that you can go back in the event of problems.
 

My Computer

System One

  • OS
    Windows 7 SP1
    System Manufacturer/Model
    Dell XPS 420
    Memory
    6 GB

garyc

New Member
Posts
4
#3
I took your advice and uninstalled Avira antivirus. I am now just using Windows 8 Defender. So far no crashes. I will give it a little more time before I declare victory.
 

My Computer

System One

  • OS
    windows 8 64 bit
    System Manufacturer/Model
    no name
    CPU
    INtel Core I7 930 2.8ghz
    Motherboard
    Asus P6X58D Premium
    Memory
    6gb
    Graphics Card(s)
    ATI Radeon HD 5800

stratoc

Member
Member
Posts
17
#5
I have licenses for Eset, Avast and Norton, all seem to cause serious issues. Blocking services, causing hangs filling event viewer with warnings and errors.
Since I removed and used defender I have had nothing in event viewer errors or warnings, and the system runs very well.
It's still very early days I guess, but people are saying Windows 8 compatible when they clearly are not.
 

My Computer

System One

  • OS
    windows 8
    CPU
    AMD [email protected]
    Motherboard
    MSI Platinum
    Memory
    4x2 [email protected] 899
    Graphics Card(s)
    295gtx
    Sound Card
    creative
    Monitor(s) Displays
    23" Samsung Syncmaster
    Screen Resolution
    1920x1080
    Hard Drives
    2x Samsung 500 gb F1
    PSU
    Thermaltake 850 active
    Case
    Antec 1200
    Cooling
    Scyth Zipang
    Keyboard
    Samsung
    Mouse
    Cyborg Rat5
    Internet Speed
    30meg cable

garyc

New Member
Posts
4
#7
good suggestion for blue screen of death resolution
 

My Computer

System One

  • OS
    windows 8 64 bit
    System Manufacturer/Model
    no name
    CPU
    INtel Core I7 930 2.8ghz
    Motherboard
    Asus P6X58D Premium
    Memory
    6gb
    Graphics Card(s)
    ATI Radeon HD 5800

garyc

New Member
Posts
4
#8
Avira

The antivirus was clearly the problem on both of my machines. As soon as I removed it, all was good.
 

My Computer

System One

  • OS
    windows 8 64 bit
    System Manufacturer/Model
    no name
    CPU
    INtel Core I7 930 2.8ghz
    Motherboard
    Asus P6X58D Premium
    Memory
    6gb
    Graphics Card(s)
    ATI Radeon HD 5800

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