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Solved BSOD, Ntoskrnl.


Posts
2
#1
Hi guys,
My laptop crashes showing this BSOD, sometimes it is so frequent may reach 5 times/day
sometimes the day passes clearly

Sometimes during browsing and working on it, sometimes when I leave it free/on lockscreen !!


Driver_Power_State_Failure.





I used a tool and detected that the problem is related to something called "Ntoskrnl"

This is the debug file.

http://tinyurl.com/lzf6shh
Copy the link in a new tab,
Sorry, don't know what is the problem with mediafire, and couldn't upload via attachments !

Thank you
 

My Computer

System One

  • OS
    Windows 8.1

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#3
Hi Italiano2999 & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
0: kd> !irp ffffe00000c87b80
Irp is active with 12 stacks 11 is current (= 0xffffe00000c87f20)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 ffffe000044c5030 00000000 fffff8033bd2dd80-ffffe0000521bac0 Success Error Cancel pending
       Unable to load image \SystemRoot\system32\DRIVERS\btfilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for btfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for btfilter.sys
 \Driver\[COLOR=#FF0000][B]B[U]tFilter [/U][/B][/COLOR]nt!PopRequestCompletion
   Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe0000521bac0    
   Args: 00000000 00000000 00000000 00000000
As we can see from the Dump file, it is your Atheros Bluetooth Driver which is at fault here. If you are using any USB Bluetooth devices, kindly remove them to see if the BSOD's occur or not. If they stop, kindly find an updated version of the Driver.

More info about the driver over here - Driver Reference Table

@wrigduo - We have been extremely busy and I was out of town. I am taking a look at all the threads now so kindly be patient :)
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
Posts
2
#4
Hi Italiano2999 & Welcome to the forums ^_^,


As we can see from the Dump file, it is your Atheros Bluetooth Driver which is at fault here. If you are using any USB Bluetooth devices, kindly remove them to see if the BSOD's occur or not. If they stop, kindly find an updated version of the Driver.
blueelvis,

Thanks a lot, bro :D
Will try that and inform you If it crashes again :))
 

My Computer

System One

  • OS
    Windows 8.1

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