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BSOD ntoskrnl.exe while playing games.


Tyson

New Member
Posts
6
#1
I been getting bsod while playing games such as Fallout:New Vegas and Borderlands 2, it only happens while playing games. it started to happen when I install my new CPU processor into my computer. I have a program called WhoCrashed and every time I run it after I get a bsod it says that the problem seems to be ntoskrnl.exe which I don't know what that means. WhoCrashed says that out of 10 crash dumps, 7 are probably the cause of ntoskrnl.exe. My guess is that the problem is coming from my new CPU, but I don't know have to fix it. I did some research and most people said this could be happening from outdated drivers. As far as I know I have every single driver up to date, I even when to Device manager and I update every single device connected to my computer to see if that fix it but the bsod keeps happening.

Thank you for you help, and also forgive my English and punctuation.

Here is some more information.

System specs:

Processor: AMD FX(tm)-4350 Quad-Core processor.

Installed memory (RAM) 6.00 GB

System type: 64-bit Operating System, x64-based processor.

Video card: NVIDIA GeForce GTX 550 TI

View attachment 45928
 

My Computer

System One

  • OS
    Microsoft Windows

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#2
Hi Tyson and I apologize for late reply ^_^,

I have analysed your DUMP files and below is the analysis for informative purposes :-
Code:
**************************Fri Jun 27 23:30:53.137 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiSubmitCommandPacketToQueue+99 )
 
BugCheck 3B, {c0000005, fffff803f63392c2, fffff8800b490310, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  WRONG_SYMBOLS
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 27 08:07:26.157 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::AcquireCoreResourceShared+59 )
 
BugCheck 3B, {c0000005, fffff802e18b62c2, fffff8800d699df0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  WRONG_SYMBOLS
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 26 21:04:22.957 2014 (UTC + 5:30)**************************
Probably caused by : win32k.sys ( win32k!DCMEMOBJ::DCMEMOBJ+14b )
 
BugCheck 3B, {c0000005, fffff8025d6c02c2, fffff88010ba6db0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  uTorrent.exe
 
FAILURE_BUCKET_ID:  0x3B_win32k!DCMEMOBJ::DCMEMOBJ
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 26 10:46:10.860 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiAdjustWorkerThreadPriority+1b7 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff800d46ce2c2, fffff880041fc838, fffff880041fc070}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  WRONG_SYMBOLS
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 26 07:44:32.148 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
 
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
 
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiAdjustWorkerThreadPriority+1b7 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff802c6ad02c2, fffff88004ddc838, fffff88004ddc070}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_dxgmms1!VidSchiAdjustWorkerThreadPriority
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 23 00:04:48.352 2014 (UTC + 5:30)**************************
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::ReleaseDdiSync+45 )
 
BugCheck 3B, {c0000005, fffff80263d261e2, fffff8800bdc8350, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  Borderlands2.e
 
FAILURE_BUCKET_ID:  0x3B_dxgkrnl!DXGADAPTER::ReleaseDdiSync
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jun 22 08:30:49.928 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for athurx.sys
 
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
 
Probably caused by : athurx.sys ( athurx+31041 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff8800c26d041, fffff8800c15c878, fffff8800c15c0b0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_athurx+31041
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jun 20 06:35:28.088 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff8027b2b71f2, fffff880009aa738, fffff880009a9f70}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_nt!KxWaitForLockOwnerShip
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 19 22:13:03.234 2014 (UTC + 5:30)**************************
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_DMA_POOL::AcquireBuffer+65 )
 
BugCheck 3B, {c0000005, fffff801230ba1e2, fffff8800d036360, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  Borderlands2.e
 
FAILURE_BUCKET_ID:  0x3B_dxgmms1!VIDMM_DMA_POOL::AcquireBuffer
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun 19 08:35:57.028 2014 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt!PpmIdleExecuteTransition+d5 )
 
BugCheck 1E, {ffffffffc0000005, fffff802ddebdfc6, 0, ffffffffffffffff}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001E]KMODE_EXCEPTION_NOT_HANDLED (1e)[/url]
 
BUGCHECK_STR:  0x1E_c0000005_R
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!PpmIdleExecuteTransition
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jun 18 09:27:44.465 2014 (UTC + 5:30)**************************
Probably caused by : win32k.sys ( win32k!NtUserCallOneParam+2a )
 
BugCheck 3B, {c0000005, fffff801aa7241e2, fffff8800d4def90, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  Borderlands2.e
 
FAILURE_BUCKET_ID:  0x3B_win32k!NtUserCallOneParam
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jun 17 02:13:46.005 2014 (UTC + 5:30)**************************
Probably caused by : win32k.sys ( win32k!NtUserGetKeyState+29 )
 
BugCheck 3B, {c0000005, fffff802a44bd1e2, fffff8800618af60, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  Borderlands2.e
 
FAILURE_BUCKET_ID:  0x3B_win32k!NtUserGetKeyState
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jun  5 06:53:40.963 2014 (UTC + 5:30)**************************
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchIsVSyncAvailable+64 )
 
BugCheck 3B, {c0000005, fffff800f93331e2, fffff88002fdfda0, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  dwm.exe
 
FAILURE_BUCKET_ID:  0x3B_dxgmms1!VidSchIsVSyncAvailable
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  8 23:47:40.130 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for athurx.sys
 
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
 
Probably caused by : athurx.sys ( athurx+31041 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff8800e0ac041, fffff8800bc7da38, fffff8800bc7d270}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_athurx+31041
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Apr 13 04:13:28.532 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for athurx.sys
 
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
 
Probably caused by : athurx.sys ( athurx+31041 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff880076ed041, fffff88004be2a38, fffff88004be2270}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_athurx+31041
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Feb  9 02:22:10.311 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for athurx.sys
 
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
 
Probably caused by : athurx.sys ( athurx+31041 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff88007acf041, fffff8800cbc6a38, fffff8800cbc6270}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_athurx+31041
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 31 12:02:45.888 2013 (UTC + 5:30)**************************
Probably caused by : ntkrnlmp.exe ( nt!PopHandleNextState+125 )
 
BugCheck 5C, {2001, 1, 2, ffffffffffd01370}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000005C]HAL_INITIALIZATION_FAILED (5c)[/url]
 
BUGCHECK_STR:  0x5C
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  0x5C_HAL_FAILED_TO_RESTART_PROCESSOR_AFTER_SLEEP_nt!PopHandleNextState
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep  7 06:01:28.888 2013 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for athurx.sys
 
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
 
Probably caused by : athurx.sys ( athurx+31041 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff8800aa31041, fffff8800b5dfa38, fffff8800b5df270}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_athurx+31041
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep  7 05:56:37.736 2013 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for athurx.sys
 
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
 
Probably caused by : athurx.sys ( athurx+31041 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff88007431041, fffff8800b85aa38, fffff8800b85a270}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_athurx+31041
 
  BIOS Version                  P1.00
 
  BIOS Release Date             01/18/2012
 
  Manufacturer                  To Be Filled By O.E.M.
 
  Product Name                  To Be Filled By O.E.M.
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Furthermore, below is a list of the 3rd party drivers installed in your Windows which need to be updated ASAP. Furthermore, please use Windows Update and download the latest updates as your system seems to be out of date. Note that it may take multiple trips to get and download all the available updates from Windows Update.

Code:
**************************Fri Jun 27 23:30:53.137 2014 (UTC + 5:30)**************************
[B][U]scmndisp.sys                Wed Jan 17 13:18:03 2007 (45ADD4B3)
DrvAgent64.SYS              Mon Dec 14 15:53:26 2009 (4B26121E)[/U][/B]
[U][B]nx6000.sys                  Thu Jan 28 05:06:09 2010 (4B60CDE9)[/B][/U]
[U][B]athurx.sys                  Mon Oct 11 14:40:57 2010 (4CB2D4A1)[/B][/U]
[COLOR=#FF0000][B][U]nvmf6264.sys                Thu Apr 21 04:19:36 2011 (4DAF6300)[/U][/B][/COLOR]
[COLOR=#FF0000][U][B]viahduaa.sys                Tue Jun 14 15:08:03 2011 (4DF72BFB)[/B][/U][/COLOR]
nvstor.sys                  Tue Sep 13 05:23:04 2011 (4E6E9B60)
GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)
[B]aswKbd.SYS                  Tue Jul  3 21:43:43 2012 (4FF31A37)[/B]
nvhda64v.sys                Sun Jun 16 18:08:07 2013 (51BDB1AF)
[B]dtsoftbus01.sys             Thu Jun 20 12:52:51 2013 (51C2ADCB)[/B]
AODDriver2.sys              Tue Feb 11 16:36:52 2014 (52FA044C)
nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
nvlddmkm.sys                Tue May 20 04:38:44 2014 (537A8EFC)
NvStreamKms.sys             Thu May 22 22:13:14 2014 (537E2922)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jun 23 00:04:48.352 2014 (UTC + 5:30)**************************
nvhda64v.sys                Thu Nov 28 19:08:09 2013 (52974741)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  8 23:47:40.130 2014 (UTC + 5:30)**************************
[U][B]nvBridge.kmd                Mon Jan 17 04:02:50 2011 (4D337212)[/B][/U]
nvvad64v.sys                Fri Dec 27 22:11:28 2013 (52BDADB8)
nvlddmkm.sys                Tue Mar  4 16:37:52 2014 (5315B408)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Feb  9 02:22:10.311 2014 (UTC + 5:30)**************************
nvlddmkm.sys                Mon Nov 11 18:54:05 2013 (5280DA75)
nvvad64v.sys                Thu Dec  5 04:40:01 2013 (529FB649)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 31 12:02:45.888 2013 (UTC + 5:30)**************************
hiber_ataport.sys           Thu Jul 26 07:59:16 2012 (5010AB7C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Sep  7 06:01:28.888 2013 (UTC + 5:30)**************************
nvhda64v.sys                Mon Feb 25 10:57:35 2013 (512AF647)
nvlddmkm.sys                Fri Jun 21 14:36:16 2013 (51C41788)
http://www.carrona.org/drivers/driver.php?id=scmndisp.sys
http://www.carrona.org/drivers/driver.php?id=DrvAgent64.SYS
http://www.carrona.org/drivers/driver.php?id=nx6000.sys
http://www.carrona.org/drivers/driver.php?id=athurx.sys
http://www.carrona.org/drivers/driver.php?id=nvmf6264.sys
http://www.carrona.org/drivers/driver.php?id=viahduaa.sys
http://www.carrona.org/drivers/driver.php?id=nvstor.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=aswKbd.SYS
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
hiber_ataport.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

I have highlighted the drivers in RED which I think are conflicting, so please deal with them ASAP. Also, I see presence of Daemon Tools, please remove them and update the rest of the drivers which are highlighted in BLACK ASAP before proceeding to update the other drivers. Hopefully, this should resolve the issue ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
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    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
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Tyson

New Member
Posts
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#3
Thanks for replying blueelvies! :D


I've download most of the updates you have provided to me in your post with the exemption of DrvAgent64.SYS, GEARAspiWDM.sys, and athurx.sys, because I don't know what they are and I don't remember never using those programs in my computer, so I don't think they necessary, I also don't see them in my computer, but unless I have to install them, I'll do it. I also uninstall Daemon Tools, and since most of the updates seems to be coming from Nvidia I uninstall my video card and re installed to see if that works. I'm going to let my computer run for a few days and see what happens. If no bsod happens withing a few day I'l mark this thread as solved, but if I get a bsod again, I'll report back here for further help.

Thank you.
 

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blueelvis

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#4
Thanks for replying blueelvies! :D


I've download most of the updates you have provided to me in your post with the exemption of DrvAgent64.SYS, GEARAspiWDM.sys, and athurx.sys, because I don't know what they are and I don't remember never using those programs in my computer, so I don't think they necessary, I also don't see them in my computer, but unless I have to install them, I'll do it. I also uninstall Daemon Tools, and since most of the updates seems to be coming from Nvidia I uninstall my video card and re installed to see if that works. I'm going to let my computer run for a few days and see what happens. If no bsod happens withing a few day I'l mark this thread as solved, but if I get a bsod again, I'll report back here for further help.

Thank you.
Well, in many cases one doesn't remember to install the software :p

Anyways, don't forget your VIA Device Driver updates. Regarding the rest of the drivers what they are and how to update them, you could visit the links and see the required information. Keep me posted ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

Tyson

New Member
Posts
6
#5
Everyting was going so smooth till this morning when I got a bsod, but this one doesn't show any details, my screen just go blue for like half a second and then it restarts my computer. Also my computer gets really hot while playing games, which I think is causing overheating problems that lead my computer to restart by itself, not sure.
 

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blueelvis

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#6
Everyting was going so smooth till this morning when I got a bsod, but this one doesn't show any details, my screen just go blue for like half a second and then it restarts my computer. Also my computer gets really hot while playing games, which I think is causing overheating problems that lead my computer to restart by itself, not sure.
Please make sure that your cooling is sufficient, overheating can lead to permanent damage to the components and also cause random Blue Screens. Could you tell me the temperatures when your system is Idle and when playing a game using this utility?

HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

Tyson

New Member
Posts
6
#7
I see many temperature info here, i'm not sure which one you asking for, so i'm just going to give that ones that has a temperature icon.

From idle to game:

SYSTIN: 44°C to 51°C
CPUTIN: 47°C to 54°C
AUXTIN: 28°C to 28°C

AMD FX-4350 > Temperature > Package: 23°C to 33°C

Maxtor 6B16R0 > Temperature > assembly: 50°C to 55°C

NVIDIA GeForce GTX 550 Ti > Temperature: 49°C to 76°C
 

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blueelvis

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#8
I see many temperature info here, i'm not sure which one you asking for, so i'm just going to give that ones that has a temperature icon.

From idle to game:

SYSTIN: 44°C to 51°C
CPUTIN: 47°C to 54°C
AUXTIN: 28°C to 28°C

AMD FX-4350 > Temperature > Package: 23°C to 33°C

Maxtor 6B16R0 > Temperature > assembly: 50°C to 55°C

NVIDIA GeForce GTX 550 Ti > Temperature: 49°C to 76°C
Could you please run the Furmark Stress Test for the Video Cards using this guide :-
Keep it stable, stupid! How to stress-test your PC hardware | PCWorld

Report back how it goes and please DO NOT perform the tests leaving the computer unattended. Let me know how it works, if it BSODs or not ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

Tyson

New Member
Posts
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#9
I did a stress-test using intelBurne, using the stress-level standard option and around 5 minutes I got a message saying:

Warning! Your system was found to be unstable under IntelBurnTest! Please check your cooling system and/or lower your overclock! You may or may not encounter instability while working with other programs, but failing this test indicates that your CPU cannot maintain stability (produce correct results) in all situations. Test executed for 3008.80 seconds.
 

My Computer

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blueelvis

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#10
I did a stress-test using intelBurne, using the stress-level standard option and around 5 minutes I got a message saying:

Warning! Your system was found to be unstable under IntelBurnTest! Please check your cooling system and/or lower your overclock! You may or may not encounter instability while working with other programs, but failing this test indicates that your CPU cannot maintain stability (produce correct results) in all situations. Test executed for 3008.80 seconds.
Are you sure that you ran the test for 5 Minutes because according to the error, the duration of the test was ~50 minutes. Have you overclocked your system? If yes, then please reset everything to the stock settings and report back. If still facing problems, I would advise you to run the Prime95 Test using this guide to make sure that there are no errors :-

Prime95

Please report back your findings ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

blueelvis

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#12
I have not overclock my system
Have you downloaded and installed the updates to the drivers requested? Also, what was the result of the Prime95 test?

Please provide me with a freshly generated SF ZIp file with all the latest dump files in it so that they could be analyzed ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!