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BSOD ntoskrnl.exe / amdppm.sys


cashbro

New Member
Posts
2
#1
Hello,

Just looking for some assistance in a BSOD issue I've had for about a month,
Quick run down i would get hard freezes followed by a computer restart, it would happen roughly daily regardless of what i was doing, gaming, talking on discord, web browsing, watching videos, swapped around a few hardware components such as moving around RAM sticks, power supply and graphics card, as well as monitor, mouse, keyboard and changed all cords and still persisted.
Reformatted and was good for about a week or two apon which is started again, only this time after a few seconds of the freeze it would eventually get into a BSOD with DCP_watchdog_violation. This lead me to finding out about a program called Bluescreenview to have a look at the dump causes which have me at most of my BSOD are reporting ntoskrnl.exe (driver) and ntoskrnl.exe+154ea0 (address), I also have 1 log with amdppm.sys (driver) and amdppm.sys+93f5c6 (address).
After researching both drivers a few suggestions were to updated all my drivers, which I have using a program called 'driver easy', have done a MEMtest with no issues.

Have attached required files per the posting rules and am after more insight / methods of testing to resolve my issue, thanks to all in advanced for reading my post, cheers.
 

Attachments

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X4 965
    Motherboard
    ASUSTek M4A87TD/USB3
    Memory
    10gb
    Graphics Card(s)
    NVIDIA GeForce GTX 960
    Browser
    Google Chrome
    Antivirus
    Norton

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,436
#2
Hi cashbro,

Sorry for the delay, do you still need help?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

cashbro

New Member
Posts
2
#3
Thank you for your reply Axe0,

At this stage I havn't had a BSOD issue for about 2 days, On another thread i saw you recommended the NVIDIA Display Driver Uninstaller method with a clean install of only phyx and the graphics driver, which is what i tried while waiting for a reply and since then no BSOD. I'm still abit sceptical as i reformatted and the problem went away for about a week and returned, I think after a few days I'd be happy to say the DDU method fixed it, If anything i'll repost on my thread.

Thank you.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    CPU
    AMD Phenom II X4 965
    Motherboard
    ASUSTek M4A87TD/USB3
    Memory
    10gb
    Graphics Card(s)
    NVIDIA GeForce GTX 960
    Browser
    Google Chrome
    Antivirus
    Norton

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,436
#4
Display drivers are commonly seen in crashes, though I'm not always sure if it is truly involved in crashes but rather present in the wrong place at the wrong time.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

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