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BSOD multiple errors, multiple situations


Posts
1
#1
Hey EightForums,

I am new to you however not new to troubleshooting over forums as I used to run Ubuntu and as you may know that is non-stop forum troubleshooting.

So lets get into this. Having some trouble with my girlfriend's windows 8.1 PC. I've tried doing a system refresh with no luck. The BSOD happens all the time however it happens most frequently while playing the sims4 which I just bought here. I've looked through the dump files and can only find that the kernel appears to be having some issues. I've attached the standard reports from the program in the sticky.

Please advise,

Thanks,
Cbiscuit.

View attachment 54303
 

My Computer

System One

  • OS
    Windows 8.1

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#2
Hi CensoredBiscuit & Welcome to the forums ^_^,

Yups, non stop troubleshooting with Linux ;)
I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
**************************Sun Nov 23 13:08:07.118 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112314-35911-01.dmp]
 
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
 
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
 
System Uptime: 0 days 0:02:56.834
 
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
 
BugCheck 139, {3, fffff80076428790, fffff800764286e8, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: fffff80076428790, Address of the trap frame for the exception that caused the bugcheck
Arg3: fffff800764286e8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  CORRUPT_MODULELIST
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 23 13:04:38.242 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112314-35521-01.dmp]
 
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
 
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
 
System Uptime: 0 days 1:12:14.968
 
Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+36e )
 
BugCheck A, {8028, 2, 1, fffff80054920afe}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
Arguments: 
Arg1: 0000000000008028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80054920afe, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  AV_nt!KiTimerWaitTest
 
  BIOS Version                  F.16
 
  BIOS Release Date             06/27/2014
 
  Manufacturer                  Hewlett-Packard
 
  Product Name                  HP ENVY TS 15 Notebook PC
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 23 11:51:15.181 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112314-44179-01.dmp]
 
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
 
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
 
System Uptime: 0 days 5:34:41.902
 
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiCheckConditionDeviceCommand+db )
 
BugCheck 119, {7000000, fffffa80067e2400, fffffa800ec97af0, fffffa800e4554e0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000119]VIDEO_SCHEDULER_INTERNAL_ERROR (119)[/url]
 
Arguments: 
Arg1: 0000000007000000, The subtype of the bugcheck:
Arg2: fffffa80067e2400
Arg3: fffffa800ec97af0
Arg4: fffffa800e4554e0
BUGCHECK_STR:  0x119
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  TS4.exe
 
FAILURE_BUCKET_ID:  0x119_7000000_UNKNOWN_dxgmms1!VidSchiCheckConditionDeviceCommand
 
  BIOS Version                  F.16
 
  BIOS Release Date             06/27/2014
 
  Manufacturer                  Hewlett-Packard
 
  Product Name                  HP ENVY TS 15 Notebook PC
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 23 06:15:41.915 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\112214-52681-01.dmp]
 
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
 
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
 
System Uptime: 0 days 1:12:37.645
 
Probably caused by : NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+145 )
 
BugCheck D1, {480, 2, 0, fffff88001b0de06}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
 
Arguments: 
Arg1: 0000000000000480, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001b0de06, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  svchost.exe
 
FAILURE_BUCKET_ID:  AV_NETIO!NsiEnumerateObjectsAllParametersEx
 
  BIOS Version                  F.16
 
  BIOS Release Date             06/27/2014
 
  Manufacturer                  Hewlett-Packard
 
  Product Name                  HP ENVY TS 15 Notebook PC
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers present on your system :-
Code:
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 23 13:04:38.242 2014 (UTC + 5:30)**************************
SRTSPX64.SYS                 Wed Nov 16 04:00:55 2011 (4EC2E81F)
AODDriver2.sys               Thu Apr  5 14:53:37 2012 (4F7D6499)
SYMNETS.SYS                  Tue May  8 14:23:44 2012 (4FA8DF18)
SYMEFA64.SYS                 Sat May 19 06:59:56 2012 (4FB6F794)
Ironx64.SYS                  Wed May 23 22:44:39 2012 (4FBD1AFF)
SYMEVENT64x86.SYS            Thu May 24 06:22:24 2012 (4FBD8648)
SYMDS64.SYS                  Thu May 24 06:41:58 2012 (4FBD8ADE)
SRTSP64.SYS                  Thu May 24 11:58:47 2012 (4FBDD51F)
ccSetx64.sys                 Sat May 26 01:04:57 2012 (4FBFDEE1)
BtAudioBus.sys               Fri Jun 15 08:47:09 2012 (4FDAA935)
BtL2caScoIf.sys              Thu Jul 19 15:17:36 2012 (5007D7B8)
AtihdW86.sys                 Wed Aug 22 07:56:37 2012 (5034435D)
usbfilter.sys                Wed Aug 29 06:57:12 2012 (503D6FF0)
WirelessButtonDriver64.sys   Thu Aug 30 08:41:29 2012 (503ED9E1)
amd_sata.sys                 Fri Nov 30 14:30:42 2012 (50B875BA)
amd_xata.sys                 Fri Nov 30 14:30:46 2012 (50B875BE)
Rt630x64.sys                 Fri Dec 28 05:34:06 2012 (50DCE1F6)
RtsP2Stor.sys                Wed Jan 23 13:56:31 2013 (50FF9EB7)
stwrt64.sys                  Tue Feb  5 15:37:25 2013 (5110D9DD)
SynTP.sys                    Wed Feb  6 08:56:11 2013 (5111CD53)
Smb_driver_AMDASF.sys        Wed Feb  6 08:57:44 2013 (5111CDB0)
atikmpag.sys                 Fri Feb 15 02:50:17 2013 (511D5511)
atikmdag.sys                 Fri Feb 15 04:10:58 2013 (511D67FA)
IvtUrbBtFlt.sys              Tue Feb 26 08:02:54 2013 (512C1ED6)
Accelerometer.sys            Wed Feb 27 01:38:10 2013 (512D162A)
hpdskflt.sys                 Wed Feb 27 01:38:12 2013 (512D162C)
netr28x.sys                  Tue Nov 26 14:02:08 2013 (52945C88)
rtbth.sys                    Fri Nov 29 08:43:06 2013 (52980642)
EX64.SYS                     Mon Aug 11 15:49:41 2014 (53E898BD)
ENG64.SYS                    Mon Aug 11 15:55:04 2014 (53E89A00)
eeCtrl64.sys                 Tue Aug 26 23:51:20 2014 (53FCD020)
EraserUtilRebootDrv.sys      Tue Aug 26 23:51:21 2014 (53FCD021)
BHDrvx64.sys                 Wed Sep 24 07:42:51 2014 (542228A3)
IDSvia64.sys                 Sat Nov  1 08:44:03 2014 (54544FFB)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov 23 06:15:41.915 2014 (UTC + 5:30)**************************
IDSVia64.sys                 Fri May 25 05:38:33 2012 (4FBECD81)
BHDrvx64.sys                 Wed Jun  6 01:16:48 2012 (4FCE6228)
EraserUtilDrv11410.sys       Tue Aug 26 23:51:21 2014 (53FCD021)
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=BtAudioBus.sys
http://www.carrona.org/drivers/driver.php?id=BtL2caScoIf.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=WirelessButtonDriver64.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=RtsP2Stor.sys
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_AMDASF.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=IvtUrbBtFlt.sys
http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
http://www.carrona.org/drivers/driver.php?id=rtbth.sys
http://www.carrona.org/drivers/driver.php?id=EX64.SYS
http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
http://www.carrona.org/drivers/driver.php?id=IDSVia64.sys
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilDrv11410.sys

In one of the Dump files Networking Driver of Windows has been blamed. Plus your Norton is out dated. I would suggest you to remove Norton using this **TOOL** till the time we are troubleshooting.

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!