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BSOD mulriple times a day, doesn't matter the activity

daveljr73

New Member
I bought this computer a couple months ago. When I received it and started everyday use, I was plagued with BSOD for many different issues. I contacted the manufacturer, and sent it back for repairs. They said it was the power supply, which they replaced) and shipped it back. Everything was fine for about 5 days and now I am having the same issues as before. I am having multiple BSOD crashes everyday, whether I am playing a game, surfing web , or simply reading email. I hope I can, with the help of this forum, fix it and not have to send it back to them.

Thank you for any and all help rendered.

The crashes are for multiple different reasons including

pfn_list_corrupt
reference_by_pointer
memory_management
Kernal_security_check_failure
system_thread_exemption_not_handled
ntfs_file_system


View attachment 52929
View attachment 52930
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX-4300 Quad Core
    Motherboard
    MSI 760GM-P23(FX)
    Memory
    8.00GB Dual-Channel DDR3 @ 799MH
    Graphics Card(s)
    2048MB ATI AMD Radeon R7 200 Series
    Browser
    Internet Explorer
    Antivirus
    Windows Defender

blueelvis

OMG Debugger!
VIP Member
Pro User
Hi Daveljr73 & Welcome to the forums ^_^,

I apologise for the late reply as we have been busy and there are not many BSOD Analysts :(
Anyways, I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
**************************Thu Oct 23 22:53:19.438 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102314-17046-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 0:14:29.134
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1637b )
 
BugCheck 1A, {3452, 6a42000, fffff58010833878, eab000010e2fcc66}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
Arguments: 
Arg1: 0000000000003452, The subtype of the bugcheck.
Arg2: 0000000006a42000
Arg3: fffff58010833878
Arg4: eab000010e2fcc66
BUGCHECK_STR:  0x1a_3452
 
PROCESS_NAME:  iexplore.exe
 
FAILURE_BUCKET_ID:  0x1a_3452_nt!_??_::FNODOBFM::_string_
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 23 22:27:04.645 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102314-17125-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 0:32:51.341
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1637b )
 
BugCheck 1A, {3452, 8958000, fffff58010841ed0, dba00001dba93c66}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
Arguments: 
Arg1: 0000000000003452, The subtype of the bugcheck.
Arg2: 0000000008958000
Arg3: fffff58010841ed0
Arg4: dba00001dba93c66
BUGCHECK_STR:  0x1a_3452
 
PROCESS_NAME:  swtor.exe
 
FAILURE_BUCKET_ID:  0x1a_3452_nt!_??_::FNODOBFM::_string_
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 23 21:49:31.185 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102314-18265-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 0:30:26.883
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1637b )
 
BugCheck 1A, {3452, f8817000, fffff58010850398, d5f000016154ac46}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
Arguments: 
Arg1: 0000000000003452, The subtype of the bugcheck.
Arg2: 00000000f8817000
Arg3: fffff58010850398
Arg4: d5f000016154ac46
BUGCHECK_STR:  0x1a_3452
 
PROCESS_NAME:  swtor.exe
 
FAILURE_BUCKET_ID:  0x1a_3452_nt!_??_::FNODOBFM::_string_
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 23 21:18:22.010 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102314-14796-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 0:28:32.708
 
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ProcessDeferredCommand+4ef )
 
BugCheck 1000007E, {ffffffffc0000005, fffff800be84cd57, ffffd001351a76d8, ffffd001351a6ee0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff800be84cd57, The address that the exception occurred at
Arg3: ffffd001351a76d8, Exception Record Address
Arg4: ffffd001351a6ee0, Context Record Address
PROCESS_NAME:  System
 
BUGCHECK_STR:  AV
 
FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_GLOBAL::ProcessDeferredCommand
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 23 20:25:37.827 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102314-16453-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 1:39:33.524
 
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+19357 )
 
BugCheck 139, {3, ffffd000d09c7500, ffffd000d09c7458, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd000d09c7500, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd000d09c7458, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x139_3_dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 23 18:38:31.894 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102314-21218-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 13:16:33.590
 
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
 
Probably caused by : ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
 
BugCheck 139, {3, ffffd00055947700, ffffd00055947658, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd00055947700, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd00055947658, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x139_3_nt!KiFastFailDispatch
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Oct 23 00:18:07.561 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102214-12671-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 0:00:54.259
 
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
 
Probably caused by : ntkrnlmp.exe ( nt!FsRtlCurrentBatchOplock+d )
 
BugCheck 24, {b500190637, ffffd001ca1ef648, ffffd001ca1eee50, fffff800d1e98af5}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
 
Arguments: 
Arg1: 000000b500190637
Arg2: ffffd001ca1ef648
Arg3: ffffd001ca1eee50
Arg4: fffff800d1e98af5
PROCESS_NAME:  raptr.exe
 
BUGCHECK_STR:  0x24
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  0x24_nt!FsRtlCurrentBatchOplock
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 22 19:56:51.125 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102214-17531-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 0:00:58.823
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1607f )
 
BugCheck 1A, {41284, 8a5b000, 1c0e, fffff58010804000}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
Arguments: 
Arg1: 0000000000041284, A PTE or the working set list is corrupt.
Arg2: 0000000008a5b000
Arg3: 0000000000001c0e
Arg4: fffff58010804000
BUGCHECK_STR:  0x1a_41284
 
PROCESS_NAME:  raptr.exe
 
FAILURE_BUCKET_ID:  0x1a_41284_nt!_??_::FNODOBFM::_string_
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 22 19:28:32.537 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102214-17171-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 0:02:51.235
 
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+19357 )
 
BugCheck 139, {3, ffffd0016e7b6500, ffffd0016e7b6458, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd0016e7b6500, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd0016e7b6458, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x139_3_dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 22 17:56:35.307 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102214-21578-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 4:29:25.004
 
Probably caused by : memory_corruption ( nt!MmEnumerateAddressSpaceAndReferenceImages+212 )
 
BugCheck 3B, {c0000005, fffff802981b215a, ffffd000ce872930, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
 
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802981b215a, Address of the instruction which caused the bugcheck
Arg3: ffffd000ce872930, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  iexplore.exe
 
FAILURE_BUCKET_ID:  0x3B_nt!MmEnumerateAddressSpaceAndReferenceImages
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 22 13:26:27.308 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102214-20718-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 8:34:52.004
 
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
 
Probably caused by : WdFilter.sys ( WdFilter!MpDeleteStreamContext+fe2f )
 
BugCheck 139, {3, ffffd0002ed07390, ffffd0002ed072e8, 0}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000139]KERNEL_SECURITY_CHECK_FAILURE (139)[/url]
 
Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd0002ed07390, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd0002ed072e8, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR:  0x139
 
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  0x139_3_WdFilter!MpDeleteStreamContext
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct 22 04:18:32.044 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102114-13578-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 0:24:01.742
 
Probably caused by : memory_corruption ( nt!MiBadShareCount+4b )
 
BugCheck 4E, {99, 16e593, 1, e0000000016e213}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
 
Arguments: 
Arg1: 0000000000000099, A PTE or PFN is corrupt
Arg2: 000000000016e593, page frame number
Arg3: 0000000000000001, current page state
Arg4: 0e0000000016e213, 0
BUGCHECK_STR:  0x4E_99
 
PROCESS_NAME:  swtor.exe
 
FAILURE_BUCKET_ID:  0x4E_99_nt!MiBadShareCount
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 21 21:57:54.361 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102114-13890-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 5:54:05.058
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1050c )
 
BugCheck 18, {ffffe001d525eb00, ffffe001d561ff20, 1, 1000}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000018]REFERENCE_BY_POINTER (18)[/url]
 
Arguments: 
Arg1: ffffe001d525eb00, Object type of the object whose reference count is being lowered
Arg2: ffffe001d561ff20, Object whose reference count is being lowered
Arg3: 0000000000000001, Reserved
Arg4: 0000000000001000, Reserved
 The reference count of an object is illegal for the current state of the object.
 Each time a driver uses a pointer to an object the driver calls a kernel routine
 to increment the reference count of the object. When the driver is done with the
 pointer the driver calls another kernel routine to decrement the reference count.
 Drivers must match calls to the increment and decrement routines. This bugcheck
 can occur because an object's reference count goes to zero while there are still
 open handles to the object, in which case the fourth parameter indicates the number
 of opened handles. It may also occur when the object?s reference count drops below zero
 whether or not there are open handles to the object, and in that case the fourth parameter
 contains the actual value of the pointer references count.
BUGCHECK_STR:  0x18
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  RuntimeBroker.
 
FAILURE_BUCKET_ID:  0x18_CORRUPT_REF_COUNT_nt!_??_::FNODOBFM::_string_
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 21 16:03:05.645 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102114-15390-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 0:11:21.342
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+15f5a )
 
BugCheck 1A, {41793, fffff6800002ab18, 2, 1}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
 
Arguments: 
Arg1: 0000000000041793, The subtype of the bugcheck.
Arg2: fffff6800002ab18
Arg3: 0000000000000002
Arg4: 0000000000000001
BUGCHECK_STR:  0x1a_41793
 
PROCESS_NAME:  mscorsvw.exe
 
FAILURE_BUCKET_ID:  0x1a_41793_nt!_??_::FNODOBFM::_string_
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 21 15:51:02.258 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102114-18046-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 0:12:18.956
 
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
 
Probably caused by : ntkrnlmp.exe ( nt!ExAcquireFastMutex+ce )
 
BugCheck 24, {b500190637, ffffd0010c3114a8, ffffd0010c310cb0, fffff801dff489ce}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
 
Arguments: 
Arg1: 000000b500190637
Arg2: ffffd0010c3114a8
Arg3: ffffd0010c310cb0
Arg4: fffff801dff489ce
PROCESS_NAME:  System
 
BUGCHECK_STR:  0x24
 
FAILURE_BUCKET_ID:  0x24_nt!ExAcquireFastMutex
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 21 15:38:01.706 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102114-17312-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 13:14:10.403
 
Probably caused by : memory_corruption ( nt!MiDemoteCombinedPte+42 )
 
BugCheck 1000007E, {ffffffffc0000005, fffff80115d29fa6, ffffd000f324f378, ffffd000f324eb80}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000007E]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/url]
 
Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80115d29fa6, The address that the exception occurred at
Arg3: ffffd000f324f378, Exception Record Address
Arg4: ffffd000f324eb80, Context Record Address
PROCESS_NAME:  mscorsvw.exe
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  AV_nt!MiDemoteCombinedPte
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 21 02:23:07.978 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102014-15718-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 1:41:10.675
 
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+26d7e )
 
BugCheck A, {20, 2, 0, fffff80394c15f2e}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
 
Arguments: 
Arg1: 0000000000000020, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80394c15f2e, address which referenced memory
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  svchost.exe
 
FAILURE_BUCKET_ID:  AV_nt!_??_::FNODOBFM::_string_
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Oct 20 15:34:27.765 2014 (UTC + 5:30)**************************
Loading Dump File [C:\SysnativeBSODApps\102014-19390-01.dmp]
 
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
 
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
 
System Uptime: 0 days 6:51:06.463
 
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
 
Probably caused by : ntkrnlmp.exe ( nt!FsRtlCurrentBatchOplock+d )
 
BugCheck 24, {b500190637, ffffd001468da6c8, ffffd001468d9ed0, fffff801974a2af5}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000024]NTFS_FILE_SYSTEM (24)[/url]
 
Arguments: 
Arg1: 000000b500190637
Arg2: ffffd001468da6c8
Arg3: ffffd001468d9ed0
Arg4: fffff801974a2af5
PROCESS_NAME:  rundll32.exe
 
BUGCHECK_STR:  0x24
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
FAILURE_BUCKET_ID:  0x24_nt!FsRtlCurrentBatchOplock
 
  BIOS Version                  V17.18B3
 
  BIOS Release Date             03/13/2014
 
  Manufacturer                  MSI
 
  Product Name                  Z1-7641
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers present on your system :-
Code:
**************************Thu Oct 23 22:53:19.438 2014 (UTC + 5:30)**************************
t_mouse.sys                 Mon Dec  3 11:49:30 2012 (50BC4472)
AODDriver2.sys              Tue Feb 11 16:36:52 2014 (52FA044C)
usbfilter.sys               Mon Feb 17 11:53:43 2014 (5301AAEF)
AMDACPKSL.SYS               Wed Mar 12 05:19:44 2014 (531FA118)
AtihdWB6.sys                Wed Mar 12 05:20:02 2014 (531FA12A)
amd_sata.sys                Fri Mar 21 08:31:59 2014 (532BABA7)
amd_xata.sys                Fri Mar 21 08:32:02 2014 (532BABAA)
RTKVHD64.sys                Wed May 14 15:58:52 2014 (53734564)
Rt630x64.sys                Wed Jul 16 08:26:14 2014 (53C5E9CE)
atikmpag.sys                Sun Oct  5 00:01:19 2014 (54303CF7)
atikmdag.sys                Sun Oct  5 00:24:23 2014 (5430425F)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Oct 21 21:57:54.361 2014 (UTC + 5:30)**************************
atikmpag.sys                Tue Sep 16 03:29:06 2014 (5417612A)
atikmdag.sys                Tue Sep 16 03:51:08 2014 (54176654)
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys

The drivers are updated. Furthermore, most of the bug check codes point towards Memory_Management. There are various Bug check codes which point towards a Memory Problem. But, there are two NTFS_FILE_SYSTEM (24) bug checks out of which one saved the information. Let's analyse it as well -
Code:
2: kd> .bugcheck
Bugcheck code 00000024
Arguments 000000b5`00190637 [COLOR=#FF0000]ffffd001`0c3114a8[/COLOR] [COLOR=#0000FF]ffffd001`0c310cb0[/COLOR] fffff801`dff489ce
The second parameter is the Exception Record Address whereas the 3rd parameter has the Context Record Address. Let's check them one by one.
Code:
2: kd> .exr ffffd001`0c3114a8
ExceptionAddress: fffff801dff489ce (nt!ExAcquireFastMutex+0x00000000000000ce)
   ExceptionCode: c0000005 ([COLOR=#FF0000][B]Access violation[/B][/COLOR])
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000000000008
Attempt to write to address 0000000000000008
So, while trying to write to the address "0000000000000008", we hit an access violation. Let's check the address which is being written to -
Code:
2: kd> !pte 0000000000000008
                                           VA 0000000000000008
PXE at FFFFF6FB7DBED000    PPE at FFFFF6FB7DA00000    PDE at FFFFF6FB40000000    PTE at FFFFF68000000000
contains 0250000000397867  contains 0000000000000000
GetUlongFromAddress: unable to read from fffff801e01d8104
pfn 397       ---DA--UWEV  [COLOR=#FF0000]not valid[/COLOR]
As we can see that it is not valid.

I would suggest you to run Memtest first using this **GUIDE** for no less than 8 passes.
Also, check your Hard Disk using the Hard Disk Diagnostics over **HERE**. If you are using SSD, kindly make sure that it's firmware is updated.

Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

daveljr73

New Member
Ok, I appreciate the help, and I understand the analysts are very busy... I have ran a disk check and everything on that front looks good. Uploading a ss of the test results. I plan on running the Memtest overnight tonight. I will post results tomorrow.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX-4300 Quad Core
    Motherboard
    MSI 760GM-P23(FX)
    Memory
    8.00GB Dual-Channel DDR3 @ 799MH
    Graphics Card(s)
    2048MB ATI AMD Radeon R7 200 Series
    Browser
    Internet Explorer
    Antivirus
    Windows Defender

blueelvis

OMG Debugger!
VIP Member
Pro User
Hi Daveljr73 ^_^,

Are you facing errors still? I would like to analyse a new set of Dump files if you are facing any problem.

Let me know the output of the Memtest as well ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

daveljr73

New Member
I am, I have just been mad busy with work. I am also talking with the pc manufacturer. I will run the memtest and upload some more crash logs.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX-4300 Quad Core
    Motherboard
    MSI 760GM-P23(FX)
    Memory
    8.00GB Dual-Channel DDR3 @ 799MH
    Graphics Card(s)
    2048MB ATI AMD Radeon R7 200 Series
    Browser
    Internet Explorer
    Antivirus
    Windows Defender

blueelvis

OMG Debugger!
VIP Member
Pro User
I am, I have just been mad busy with work. I am also talking with the pc manufacturer. I will run the memtest and upload some more crash logs.

Sure thing. Let me know how it goes ^_^
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

daveljr73

New Member
I appreciate the Help, Blueelvis. I received a RMA to send it back to the Manufacturer so they can troubleshoot and replace what's causing the issue. Hopefully once I get it back I will not be troubled anymore. If so you will be the first to know. Keep upi the good Work.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX-4300 Quad Core
    Motherboard
    MSI 760GM-P23(FX)
    Memory
    8.00GB Dual-Channel DDR3 @ 799MH
    Graphics Card(s)
    2048MB ATI AMD Radeon R7 200 Series
    Browser
    Internet Explorer
    Antivirus
    Windows Defender

blueelvis

OMG Debugger!
VIP Member
Pro User
I appreciate the Help, Blueelvis. I received a RMA to send it back to the Manufacturer so they can troubleshoot and replace what's causing the issue. Hopefully once I get it back I will not be troubled anymore. If so you will be the first to know. Keep upi the good Work.

Sure thing ^_^

Let me know how it goes. Thanks for your kind words.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

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