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BSOD mostly while playing (Dell XPS 8700)


Xousa

New Member
Posts
7
#1
Greetings,
I have had BSOD's for over two weeks.
Sometimes happens while gaming, sometimes while surfing and rarely while watching videos.
Based on whocrashed it says the following, the Razer keyboard has been the problem after applying tutorial settings for Driver Verifier and which had been reset to normal settings.
[FONT=Segoe UI, Arial]Crash Dump Analysis[HR][/HR][/FONT]
[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\Minidump[/FONT]
[FONT=Segoe UI, Arial][/FONT]
[FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT]
[FONT=Segoe UI, Arial]On Wed 7/29/2015 6:44:54 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072915-19656-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]rzpmgrk.sys[/FONT] (rzpmgrk+0x1430)
Bugcheck code: 0xC4 (0xF6, 0x4C, 0xFFFFE00010A31900, 0xFFFFF800049B9430)
Error: [FONT=Segoe UI, Arial]DRIVER_VERIFIER_DETECTED_VIOLATION[/FONT]
file path: C:\Windows\system32\drivers\rzpmgrk.sys
product: [FONT=Segoe UI, Arial]RZPMGRK[/FONT]
company: [FONT=Segoe UI, Arial]Razer, Inc.[/FONT]
description: Razer Overlay Support
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).
Google query: [FONT=Segoe UI, Arial]Razer, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Wed 7/29/2015 6:41:41 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072915-42203-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]rzpmgrk.sys[/FONT] (rzpmgrk+0x1430)
Bugcheck code: 0xC4 (0xF6, 0x40, 0xFFFFE00010BC4900, 0xFFFFF80004DE6430)
Error: [FONT=Segoe UI, Arial]DRIVER_VERIFIER_DETECTED_VIOLATION[/FONT]
file path: C:\Windows\system32\drivers\rzpmgrk.sys
product: [FONT=Segoe UI, Arial]RZPMGRK[/FONT]
company: [FONT=Segoe UI, Arial]Razer, Inc.[/FONT]
description: Razer Overlay Support
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).
Google query: [FONT=Segoe UI, Arial]Razer, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Wed 7/29/2015 6:20:32 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072915-43984-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]rzpmgrk.sys[/FONT] (rzpmgrk+0x1430)
Bugcheck code: 0xC4 (0xF6, 0x40, 0xFFFFE00010523900, 0xFFFFF800044AA430)
Error: [FONT=Segoe UI, Arial]DRIVER_VERIFIER_DETECTED_VIOLATION[/FONT]
file path: C:\Windows\system32\drivers\rzpmgrk.sys
product: [FONT=Segoe UI, Arial]RZPMGRK[/FONT]
company: [FONT=Segoe UI, Arial]Razer, Inc.[/FONT]
description: Razer Overlay Support
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).
Google query: [FONT=Segoe UI, Arial]Razer, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Wed 7/29/2015 6:15:31 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072915-41062-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]rzpmgrk.sys[/FONT] (rzpmgrk+0x1430)
Bugcheck code: 0xC4 (0xF6, 0xEC, 0xFFFFE00010AF3900, 0xFFFFF800044AA430)
Error: [FONT=Segoe UI, Arial]DRIVER_VERIFIER_DETECTED_VIOLATION[/FONT]
file path: C:\Windows\system32\drivers\rzpmgrk.sys
product: [FONT=Segoe UI, Arial]RZPMGRK[/FONT]
company: [FONT=Segoe UI, Arial]Razer, Inc.[/FONT]
description: Razer Overlay Support
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).
Google query: [FONT=Segoe UI, Arial]Razer, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Wed 7/29/2015 6:12:49 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\072915-37125-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]rzpmgrk.sys[/FONT] (rzpmgrk+0x1430)
Bugcheck code: 0xC4 (0xF6, 0x14, 0xFFFFE000108FF900, 0xFFFFF80004201430)
Error: [FONT=Segoe UI, Arial]DRIVER_VERIFIER_DETECTED_VIOLATION[/FONT]
file path: C:\Windows\system32\drivers\rzpmgrk.sys
product: [FONT=Segoe UI, Arial]RZPMGRK[/FONT]
company: [FONT=Segoe UI, Arial]Razer, Inc.[/FONT]
description: Razer Overlay Support
Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rzpmgrk.sys (Razer Overlay Support, Razer, Inc.).
Google query: [FONT=Segoe UI, Arial]Razer, Inc. DRIVER_VERIFIER_DETECTED_VIOLATION[/FONT]


[/FONT]
[FONT=Segoe UI, Arial]On Sat 7/18/2015 5:26:54 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]netwbw02.sys[/FONT] (NETwbw02+0x4A374)
Bugcheck code: 0xD1 (0x0, 0x2, 0x0, 0xFFFFF800030FA374)
Error: [FONT=Segoe UI, Arial]DRIVER_IRQL_NOT_LESS_OR_EQUAL[/FONT]
file path: C:\Windows\system32\drivers\netwbw02.sys
product: [FONT=Segoe UI, Arial]Intel® Wireless WiFi Link Adapter[/FONT]
company: [FONT=Segoe UI, Arial]Intel Corporation[/FONT]
description: Intel® Wireless WiFi Link Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: netwbw02.sys (Intel® Wireless WiFi Link Driver, Intel Corporation).
Google query: [FONT=Segoe UI, Arial]Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL[/FONT]
[/FONT]
Thank you

Edit 1:
Updated my Wireless and Bluetooth hard wares,for now everything is okay.

Edit 2:
Sometimes instead of BSOD the pc freezes my two screens and keyboards and buzzes while rarely the audio keeps working when freeze/bsod.

Edit 3: Added all crash dumps from WhoCrashed
 
Last edited:

My Computer

System One

  • OS
    Windows 8

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,388
#2
Apologies for the delay, do you still need help with the BSOD's?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Xousa

New Member
Posts
7
#3
Dear Axe0

If possible to detect the source of the problem,that would really help!

I have updated all my drivers.

Another problem popped up is that by trying to update my bios version A07 to A10 the update has been frozen for 10 hours.
 

My Computer

System One

  • OS
    Windows 8

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,388
#4
Ok, please upload a new zip with the tool.
This to ensure changes are included with troubleshooting to provide better help.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,388
#6
Please check C:\Windows\Minidump\ and make sure there is at least 1 dump file
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,388
#8
You mean you changed the 'write debugging information' in startup and recovery settings?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,388
#10
Thats normal, but now we have to wait for another BSOD.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset