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BSOD issues, causing game not loading anymore.


wilcox

New Member
Posts
5
#1
I have attached info regarding several BSOD's i have had recently, have tried updating drivers etc but not sure where the problem lies and am struggling to interpret the files.
 

Attachments

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX 4300
    Motherboard
    Asrock
    Memory
    16 GB
    Graphics Card(s)
    Nvidea gtx 750
    Browser
    chrome
    Antivirus
    bitdefender

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,369
#3
Please remove these programs before troubleshooting.
Code:
Start Menu\Programs\Driver Booster 5	Public:Start Menu\Programs\Driver Booster 5	Public
Start Menu\Programs\Driver Easy	Public:Start Menu\Programs\Driver Easy	Public
Start Menu\Programs\DriverMax	Public:Start Menu\Programs\DriverMax	Public
If you installed any drivers with either of these programs, use a system restore point or system backup. If neither are available and you don't want to go for a clean install,
- if you don't know what drivers were installed, check if these programs have logs of driver installations, if requested I can spit the logs for you to find out
- if you do know, go into device manager and revert the drivers.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

wilcox

New Member
Posts
5
#4
Thanks for the reply! i have done a system restore and removed the programs you mentioned.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX 4300
    Motherboard
    Asrock
    Memory
    16 GB
    Graphics Card(s)
    Nvidea gtx 750
    Browser
    chrome
    Antivirus
    bitdefender

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,369
#5
As a test, could you install versions 390.65, 388.71, 388.59 and 388.43 of the nvidia display drivers.
Install 390.65, if you experience a DPC_WATCHDOG_VIOLATION crash, install 388.71. Do this 'til the last driver.
If there are no crashes, don't move onto the next driver and let me know.
if there's a different crash, let me know by providing new dumps.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

wilcox

New Member
Posts
5
#6
Thought i had put this in the original post ; This issue came about while playing a game which ran fine until i got this error, and now no longer runs. It shows unreal engine not responding in task manager. Its getting this game back running that i am trying to do, hoping sorting this BSOD will solve it.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX 4300
    Motherboard
    Asrock
    Memory
    16 GB
    Graphics Card(s)
    Nvidea gtx 750
    Browser
    chrome
    Antivirus
    bitdefender

wilcox

New Member
Posts
5
#7
How would i go about diagnosing why unreal engine stops responding when i run the game?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    AMD FX 4300
    Motherboard
    Asrock
    Memory
    16 GB
    Graphics Card(s)
    Nvidea gtx 750
    Browser
    chrome
    Antivirus
    bitdefender

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,369
#8
Contact the developers, I have no experience with Unreal Engine.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset