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BSOD inserting Flash disk, using Firefox error 0x0000007f


pwunder

New Member
Posts
1
#1
It started yesterday. When I got a Flash disk from my friend the computer displayed blue screen when I inserted it into a USB port. After the reboot the situation reoccured but then without the presence of the USB.
Later it happened when I used my own Flash disk. And yet another time when I wasn't doing anything at all, just browsing the internet with Firefox.

I tried inserting the USB a few times later, but it worked.

I've run memtest around 10 times and there were no errors. I also tried IntelBurnTest and it completed successfully.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 bit

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
These devices have problems in Device Manager:
PLDS DVD-RW DU8A5SH SCSI\CDROM&VEN_PLDS&PROD_DVD-RW_DU8A5SH\4&2B0C446D&0&020000 39

Niedostępne ACPI\VPC2004\0 This device is disabled.

TWXSJC 1UB8XEJ SCSI CdRom Device SCSI\CDROM&VEN_TWXSJC&PROD_1UB8XEJ&REV_1.04\5&1AC36D3E&0&000000 39
TWXSJC 1UB8XEJ SCSI CdRom Device SCSI\CDROM&VEN_TWXSJC&PROD_1UB8XEJ&REV_1.04\5&1AC36D3E&0&000100 39
The 1st, 3rd, and 4th devices cannot load their drivers. Please reinstall your chipset drivers to see if this fixes the issue. If it doesn't, then please remove the device from the system (in most laptops they're only held in with one screw).
The other device (the 2nd one) has to do with your Virtual PC 2004 program. I'd try uninstalling this one and see what happens when you reboot.

Remove TrueCrypt as it's no longer supported and there may be security holes that allow your system to be compromised: TrueCrypt

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
You must update your video drivers - as yours date from the time when the nVidia Streaming Service was spitting out BSOD's. Drivers dated from July and later are needed to avoid these problems (latest version dates from 6 Sep).

The last 2 memory dumps blame Comodo. Please uinstall it. Then ensure that you enable the Windows firewall.
If that doesn't stop the BSOD's, then the next 2 memory dumps blamed your Avast (so please uninstall that). Be sure to enable Windows Defender when you remove Avast.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
Sonic CD/DVD driver (used by many different CD/DVD programs)
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys

OXSDIDRV_x64.sys Mon Sep 28 04:55:31 2009 (4AC07A03)
Oxford Semiconductor eSATA Filter Driver (x64)
OXSDIDRV_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

ksaud.sys Thu Jul 29 21:35:07 2010 (4C522C4B)
Creative Technology Sound Blaster USB Audio
http://www.carrona.org/drivers/driver.php?id=ksaud.sys

NvStreamKms.sys Tue Apr 29 20:59:44 2014 (53604B00)
nVidia Streaming Kernel service - may cause BSOD in Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014 (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that April 29 driver is a problem, July 2014 drivers seem OK
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Tue Sep 23 04:11:50.362 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092314-13875-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 2:18:34.094[/B]
*** WARNING: Unable to verify timestamp for cmdguard.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
Probably caused by :[B]cmdguard.sys ( cmdguard+45d0a )[/B]
BugCheck [B]7F, {8, ffffd0005efc8230, ffffd000219b6f60, fffff80375ebc386}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007F]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffffd0005efc8230
Arg3: ffffd000219b6f60
Arg4: fffff80375ebc386
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  AvastSvc.exe
FAILURE_BUCKET_ID: [B]0x7f_8_cmdguard+45d0a[/B]
CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  8DCN37WW
  BIOS Release Date             10/24/2013
  Manufacturer                  LENOVO
  Product Name                  20287
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 23 01:51:57.653 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092314-56765-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 23:51:39.385[/B]
*** WARNING: Unable to verify timestamp for cmdguard.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
Probably caused by :[B]cmdguard.sys ( cmdguard+45d0a )[/B]
BugCheck [B]7F, {8, ffffd001207d5230, ffffd00036447d40, fffff80289242386}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007F]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffffd001207d5230
Arg3: ffffd00036447d40
Arg4: fffff80289242386
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  lpremove.exe
FAILURE_BUCKET_ID: [B]0x7f_8_cmdguard+45d0a[/B]
CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  8DCN37WW
  BIOS Release Date             10/24/2013
  Manufacturer                  LENOVO
  Product Name                  20287
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 22 01:50:00.295 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092214-9718-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 0:00:39.028[/B]
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
Probably caused by :[B]ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b4 )[/B]
BugCheck [B]7F, {8, fffff800c9023e70, ffffd00150af0ff0, fffff800c737697c}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007F]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: fffff800c9023e70
Arg3: ffffd00150af0ff0
Arg4: fffff800c737697c
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x7f_8_nt!KiDoubleFaultAbort[/B]
CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  8DCN37WW
  BIOS Release Date             10/24/2013
  Manufacturer                  LENOVO
  Product Name                  20287
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 22 01:46:40.049 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\092214-12046-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 0:54:05.782[/B]
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
Probably caused by :[B]aswSnx.sys ( aswSnx+14ea0 )[/B]
BugCheck [B]7F, {8, ffffd00150dc8230, ffffd00037db6fe0, fffff80137cbe8c0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000007F]UNEXPECTED_KERNEL_MODE_TRAP (7f)[/url]
Arguments: 
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffffd00150dc8230
Arg3: ffffd00037db6fe0
Arg4: fffff80137cbe8c0
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  SearchIndexer.
FAILURE_BUCKET_ID: [B]0x7f_8_aswSnx+14ea0[/B]
CPUID:        "Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  8DCN37WW
  BIOS Release Date             10/24/2013
  Manufacturer                  LENOVO
  Product Name                  20287
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Tue Sep 23 04:11:50.362 2014 (UTC - 4:00)**************************
[COLOR=RED][B]PxHlpa64.sys                Tue Jun 23 19:16:35 2009 (4A416253)[/B][/COLOR]
[COLOR=RED][B]ksaud.sys                   Thu Jul 29 21:35:07 2010 (4C522C4B)[/B][/COLOR]
truecrypt.sys               Tue Feb  7 04:09:36 2012 (4F30EA50)
dump_truecrypt.sys          Tue Feb  7 04:09:36 2012 (4F30EA50)
btmaux.sys                  Tue Apr 23 07:28:02 2013 (51767042)
Rt630x64.sys                Fri Jun 21 05:29:10 2013 (51C41CE6)
RTKVHD64.sys                Tue Jun 25 06:25:45 2013 (51C97029)
TeeDriverx64.sys            Tue Jul  2 14:38:08 2013 (51D31E10)
dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
btmhsf.sys                  Mon Aug 19 04:21:07 2013 (5211D573)
SynTP.sys                   Tue Aug 20 14:57:12 2013 (5213BC08)
Smb_driver_Intel.sys        Tue Aug 20 14:59:51 2013 (5213BCA7)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
vm331avs.sys                Thu Sep  5 06:05:14 2013 (5228575A)
dtscsidrv.SYS               Tue Sep 10 09:56:12 2013 (522F24FC)
ibtusb.sys                  Tue Sep 10 14:07:42 2013 (522F5FEE)
NETwbw02.sys                Thu Sep 19 03:40:12 2013 (523AAA5C)
[COLOR=RED][B]sptd.sys                    Thu Oct 31 11:26:53 2013 (527276BD)[/B][/COLOR]
sxuptp.sys                  Fri Nov 22 01:55:21 2013 (528EFFD9)
nvlddmkm.sys                Tue Mar  4 06:07:52 2014 (5315B408)
nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
cmdhlp.sys                  Wed Apr 16 16:31:47 2014 (534EE8B3)
inspect.sys                 Wed Apr 16 16:31:47 2014 (534EE8B3)
cmderd.sys                  Wed Apr 16 16:31:57 2014 (534EE8BD)
cmdguard.sys                Wed Apr 16 16:32:12 2014 (534EE8CC)
[COLOR=RED][B]NvStreamKms.sys             Tue Apr 29 20:59:44 2014 (53604B00)[/B][/COLOR]
intelaud.sys                Tue Jun 17 17:54:22 2014 (53A0B90E)
iwdbus.sys                  Tue Jun 17 17:54:22 2014 (53A0B90E)
aswHwid.sys                 Thu Jun 26 07:31:26 2014 (53AC048E)
aswMonFlt.sys               Thu Jun 26 07:32:51 2014 (53AC04E3)
aswRdr2.sys                 Thu Jun 26 07:33:28 2014 (53AC0508)
aswSnx.sys                  Thu Jun 26 07:34:44 2014 (53AC0554)
aswRvrt.sys                 Thu Jun 26 07:35:39 2014 (53AC058B)
aswVmm.sys                  Thu Jun 26 07:35:49 2014 (53AC0595)
aswStm.sys                  Thu Jun 26 07:47:09 2014 (53AC083D)
aswSP.sys                   Wed Jul  2 13:38:12 2014 (53B44384)
PROCEXP152.SYS              Tue Jul  8 02:28:27 2014 (53BB8F8B)
igdkmd64.sys                Tue Aug  5 11:47:18 2014 (53E0FC86)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Sep 23 01:51:57.653 2014 (UTC - 4:00)**************************
iwdbus.sys                  Tue Dec 17 17:47:38 2013 (52B0D48A)
igdkmd64.sys                Wed Jan 22 17:42:16 2014 (52E04948)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Sep 22 01:46:40.049 2014 (UTC - 4:00)**************************
[COLOR=RED][B]OXSDIDRV_x64.sys            Mon Sep 28 04:55:31 2009 (4AC07A03)[/B][/COLOR]
[/font]
http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys
http://www.carrona.org/drivers/driver.php?id=ksaud.sys
http://www.carrona.org/drivers/driver.php?id=truecrypt.sys
dump_truecrypt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=vm331avs.sys
dtscsidrv.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
http://www.carrona.org/drivers/driver.php?id=sptd.sys
http://www.carrona.org/drivers/driver.php?id=sxuptp.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=cmdhlp.sys
http://www.carrona.org/drivers/driver.php?id=inspect.sys
http://www.carrona.org/drivers/driver.php?id=cmderd.sys
http://www.carrona.org/drivers/driver.php?id=cmdguard.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
intelaud.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=PROCEXP152.SYS
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
OXSDIDRV_x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)