BSOD increasing & had it for approx 8 months.

[Riobonitoranch]

Having BSOD errors since January & they have gotten much more frequent the last month.......
Have dump files all the way back to that time in January.........
No pirate software, no new hardware, no new drivers or programs, not sure what my problem is,
also have been getting the other error & bsod, whea_uncorrectable_error as well.

Your help would be greatly appreciated
Peter

 

[axe0]

Hi Riobonitoranch,

Update Windows completely, including recommended and optional onces.

 

[Riobonitoranch]

It is fully updated & no updates are available according to windows update

 

[Riobonitoranch]

What did the minidump & reports actually say?

 

[Riobonitoranch]

I just went & had a look at Windows Update, tab, review update history & it shows an AMD Inc driver update for AMD SMBus that has failed to install 19 times all the way back to 4/19/2017.
Could this be what you are refering to that needs updating?
The last time this driver update for SMBus failed was 5/25/2017

 

[axe0]

In 2 years, only 11 hotfixes is by far updated.

 

[Riobonitoranch]

Should there have been more?
Windows update does say there are no updates available

What am I to do?

 

[axe0]

Before the time of the monthly roll-up there have been tons of updates released.
All updates before the monthly roll-up are not included in the monthly roll-up, as such you should have tons (hundreds) of updates installed.

What are your Windows Update settings for recommended, important and Microsoft product updates?

 

[Riobonitoranch]

Windows updates


Axe
my windows updates are shown in the images, together with all my updates
My updates are recommended & important updates are automatic, the system was built 3/15, the updates go back to 10/3/2016.....

I always check for updates,
Please tell me what you think my problem is?

 

[axe0]

What is the status of each update?

 

[Riobonitoranch]

Update history

Here is the full screen shots of update history,
Also ran memtest overnight for 14 hours with no fails.

 

[axe0]

Seeing you have multiple AV's which is not recommended due to various issues including BSODs.

It looks like AVG may be causing issues, I would suggest to remove it while troubleshooting.

 

[Riobonitoranch]

still a problem

Axe
I uninstalled the AV's & took a subscription with BitDefender, that's the only AV on the system now.
Done a lot of work on it this past week, it all seemed fixed & better.
However
It ran into an error again last night,
I was doing Acronis 2017 image backups to an external Vantec Ez-Swap2 SATA drive caddy/rack...

The error is shown on the minidump & report atatched

Can you please tell why it crashed

Thanking you
Peter

 

[axe0]

Please fill in your system specs

Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.​

In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

​

 

[Riobonitoranch]

Ok
I have done that in the windows 7 forum under the same username

 

[axe0]

What Windows 7 forum do you mean?
The one where I'm a member, Windows 7 Help Forums, doesn't have your username.

 

[Riobonitoranch]

Here is the specs of the system from the 7forum:-
Computer type PC/Desktop Computer Manufacturer/Model Number IBM Compatible OS Windows 8.1 64bit CPU AMD 9590 FX Motherboard Asus Sabertooth 990FX R2.0 Memory G Skill 32 MB, 4x8 Graphics Card(s) AMD Radeon R9 200 series Sound Card Onboard MB Monitor(s) Displays View Sonic VA 2703. 27" Screen Resolution 1920 x 1080 Hard Drives C:- Windows Samsung 950 Pro 512mb
E:- Users WDC Black 4TB
F:- Backup 1 - HGST 4TB
G:- Backup 2 - HGST 4TB
H:- Backup 3 - WDC Red 3TB
I:- Backup 4 - WDC Red 3TB PSU Thermaltake 1200W Case Silverstone J07 Cooling Corsair H100i2 Keyboard Microsoft KC045 Mouse Logitech G602 Internet Speed TBA Antivirus Bitdefender full paid version Browser Mozilla Firefox & IExplorer Other Info Also use 4 x
Ez-Swap2 drive bays/caddys for removable backups

I will resend the last crash details
Can you PLEASE tell me why it crashed?

 

[Riobonitoranch]

Here is the files again from saturdays bsod & minidump

 

[axe0]

Please fill in your system specs the way I requested, I can't find your username on sevenforums.com.

The system crashed because the CPU detected an unknown hardware error on core 2 whilst executing instructions it received.
Because it is an unknown hardware error, I can't tell what send the instructions.

 

[Riobonitoranch]

Attachments

My username @ sevenforums is the same as here Riobonitoranch,
I uploaded the specs from sevenforums to an attachment on this reply