BSOD & immidiate reboots, random... daily.

[Ryder]

Hi kind fellows at Eightforums...

I have a machine, 8.1 Pro, that has become unstable. It had a very similar problem a couple months ago, but updating the Nvidia driver seemed to fix.

Now that it is doing it again, I tried the same fix. I used DDU to clean the existing driver first.

I also did a LAN driver update at the same time.

This seemed to make things a bit better (less frequency of crashing). BSOD messages are always different, and most disappear before I can record them. Here are two:

Memory management
IRQL_not_less_than_or_equal

Another symptom is that my Chrome Browser tabs like to crash. A lot. Reloading the tab seems to solve the issue if only briefly.

I have some mini-dump files that appear to be associated with several applications all within the last few days, in case that helps, but they are a bit big, and unfortunately the attachment manager says they are "invalid".

Thank you for your kind help! Truly appreciated.

Ryder

View attachment 68357

 

[axe0]

Hi Ryder,

Please re-upload the zip or run the DM Log Collector again and upload a new zip, the current attached zip is empty.

 

[Ryder]

Hi Ryder,

Please re-upload the zip or run the DM Log Collector again and upload a new zip, the current attached zip is empty.

Very sorry I missed that. Sadly, this repeats. I even ran as administrator. DMLC isn't working, it seems.

What else can we try?

*thank you*

R

 

[axe0]

Does the program crash, or does it finish but leave an empty zip file?

Before the tool closes there is a folder called SFdebugFiles present on the desktop, is this folder empty?

 

[Ryder]

Does the program crash, or does it finish but leave an empty zip file?

Before the tool closes there is a folder called SFdebugFiles present on the desktop, is this folder empty?

The program appears to exit gracefully. There is no folder by that name on the desktop.

Regards,

R

 

[axe0]

There is no folder on the desktop before closing the program?

When the program is closed this folder is deleted, so it is important to check before exiting.

 

[Ryder]

When the program is closed this folder is deleted, so it is important to check before exiting.

Ah! I missed that distinction... success!

SFDebugFolder.zip is now attached.

**I should also note that my C: drive had become very full, just through a normal acquisition of files. Yesterday I made some room, so that is one change of note.

 

[axe0]

Please make sure that all your partitions have at least 15% free space, 15% is necessary for Windows to perform background stuff without annoying the user.

Please check your SSDs for firmware updates with Samsung Magician.

Diagnostics Test

HDD TEST

   Note

Please run HDTune first, in the order posted!

Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.

   Note

Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

Diagnostic Test

RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

   Note

MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.

 

[Ryder]

Diagnostics Test

HDD TEST

   Note

Please run HDTune first, in the order posted!

Run HDTune to

• check the health,
• scan for errors, no quick scan but full scan
• run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following

• the health,
• the error scan,
• the benchmark incl. following
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

OK, progress!

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