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BSOD I think, laptop restart after awaking from sleep


Posts
2
#1
I just got this new samsung series 5 laptop and it keeps wanting to restart after it wakes up from a sleep. Changed the settings so that when I close the lid it does nothing, but even pressing the power button to make it go to sleep then makes it crash on awakening. I've heard it's a problem with one of the drivers and needs updated or deleted but I don't know which one, thanks for any help. My minidump files info etc is attached :)
 

My Computer

System One

  • OS
    Windows 8

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
BSOD's blame your Atheros wirelss network device. Please:
- download a fresh copy of the latest, Win8 compatible version of this driver
- un-install the current version from your system
- install the freshly downloaded copy
- monitor for further BSOD's

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions). I suspect the same issues with Win8 also.
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [DEL] DuplexSecure - FAQ [/DEL] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ALSysIO64.sys Sat Jul 9 20:27:45 2011 (4E18F201)
Core Temp - CPU temperature monitor
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys

CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

dtsoftbus01.sys Fri Jan 13 08:45:46 2012 (4F10358A)
Daemon Tools driver [br] Possible BSOD issues in Win7
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun Dec 16 12:42:20.211 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121612-38454-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]0 days 2:35:40.026[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa8007b71880, fffff803f1e49760, fffffa8007fb1bd0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007b71880, Physical Device Object of the stack
Arg3: fffff803f1e49760, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8007fb1bd0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0x9F_3_athw8x_IMAGE_pci.sys[/B]
  BIOS Version                  P03RAR.W96.121022.LEO
  BIOS Release Date             10/22/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  535U4C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Dec 16 06:43:33.339 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121612-70652-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16461.amd64fre.win8_gdr.121119-1606
System Uptime:[B]2 days 23:08:59.075[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa8007b5d880, fffff803a10e9760, fffffa800b934120}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8007b5d880, Physical Device Object of the stack
Arg3: fffff803a10e9760, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800b934120, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0x9F_3_athw8x_IMAGE_pci.sys[/B]
  BIOS Version                  P03RAR.W96.121022.LEO
  BIOS Release Date             10/22/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  535U4C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Dec 12 15:17:26.488 2012 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\121212-39733-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16442.amd64fre.win8_gdr.121023-1503
System Uptime:[B]0 days 20:37:06.996[/B]
Probably caused by :[B]pci.sys[/B]
BugCheck [B]9F, {3, fffffa801052b880, fffff80296c49760, fffffa80132c3bd0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000009F]DRIVER_POWER_STATE_FAILURE (9f)[/url]
Arguments: 
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa801052b880, Physical Device Object of the stack
Arg3: fffff80296c49760, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa80132c3bd0, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME: [B]System[/B]
FAILURE_BUCKET_ID: [B]0x9F_3_athw8x_IMAGE_pci.sys[/B]
  BIOS Version                  P03RAR.W96.121022.LEO
  BIOS Release Date             10/22/2012
  Manufacturer                  SAMSUNG ELECTRONICS CO., LTD.
  Product Name                  535U4C
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun Dec 16 12:42:20.211 2012 (UTC - 5:00)**************************
[COLOR=RED][B]ALSysIO64.sys               Sat Jul  9 20:27:45 2011 (4E18F201)[/B][/COLOR]
[COLOR=RED][B]CLVirtualDrive.sys          Mon Dec 26 08:26:47 2011 (4EF87617)[/B][/COLOR]
[COLOR=RED][B]dtsoftbus01.sys             Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
Rt630x64.sys                Tue Jun 12 09:37:53 2012 (4FD74631)
appexDrv.sys                Sun Jun 17 01:00:54 2012 (4FDD6486)
usbfilter.sys               Tue Jun 19 07:07:40 2012 (4FE05D7C)
btath_bus.sys               Thu Jun 21 01:22:17 2012 (4FE2AF89)
btath_lwflt.sys             Thu Jun 21 01:22:36 2012 (4FE2AF9C)
btath_avdt.sys              Thu Jun 21 01:22:40 2012 (4FE2AFA0)
btath_rcp.sys               Thu Jun 21 01:23:26 2012 (4FE2AFCE)
btath_hcrp.sys              Thu Jun 21 01:23:29 2012 (4FE2AFD1)
btath_a2dp.sys              Thu Jun 21 01:23:44 2012 (4FE2AFE0)
amdkmpfd.sys                Mon Jul  9 21:49:35 2012 (4FFB8A2F)
AtihdW86.sys                Tue Jul 17 03:34:09 2012 (50051571)
amd_sata.sys                Mon Jul 23 14:34:48 2012 (500D9948)
amd_xata.sys                Mon Jul 23 14:34:52 2012 (500D994C)
BthLEEnum.sys               Wed Jul 25 22:25:02 2012 (5010AA7E)
RadioHIDMini.sys            Fri Jul 27 07:57:08 2012 (50128214)
btfilter.sys                Fri Aug  3 07:07:56 2012 (501BB10C)
btath_flt.sys               Fri Aug  3 07:09:44 2012 (501BB178)
ETD.sys                     Tue Aug  7 05:40:49 2012 (5020E2A1)
RTKVHD64.sys                Tue Aug  7 06:49:39 2012 (5020F2C3)
atikmpag.sys                Wed Aug  8 09:48:21 2012 (50226E25)
atikmdag.sys                Wed Aug  8 10:32:04 2012 (50227864)
avgfwd6a.sys                Tue Sep  4 04:31:15 2012 (5045BC53)
avgrkx64.sys                Thu Sep 13 20:41:40 2012 (50527D44)
athw8x.sys                  Wed Sep 19 03:15:18 2012 (50597106)
avgloga.sys                 Thu Sep 20 21:23:51 2012 (505BC1A7)
avgldx64.sys                Mon Oct  1 21:05:50 2012 (506A3DEE)
avgmfx64.sys                Thu Oct  4 21:08:44 2012 (506E331C)
avgidsha.sys                Sun Oct 14 21:22:54 2012 (507B656E)
avgidsdrivera.sys           Mon Oct 22 06:47:11 2012 (5085242F)
avgwfpa.sys                 Thu Nov  1 18:44:14 2012 (5092FB3E)
intmfs.sys                  Thu Nov  1 20:21:01 2012 (509311ED)
intmsd.sys                  Thu Nov  1 20:21:06 2012 (509311F2)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Dec 16 06:43:33.339 2012 (UTC - 5:00)**************************
intmsd.sys                  Mon Aug  6 15:39:19 2012 (50201D67)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Dec 12 15:17:26.488 2012 (UTC - 5:00)**************************
hiber_amd_sata.sys          Mon Jul 23 14:34:48 2012 (500D9948)
athw8x.sys                  Tue Jul 24 11:44:00 2012 (500EC2C0)
intmfs.sys                  Mon Aug  6 15:36:57 2012 (50201CD9)
[/font]
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
appexDrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
BthLEEnum.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
RadioHIDMini.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
athw8x.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
avgwfpa.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
intmfs.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
intmsd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
intmsd.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
hiber_amd_sata.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
athw8x.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
intmfs.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

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