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BSOD from waking up sleep mode


amir tava

New Member
Earth

Posts
40
#1
BSOD name call DRIVER_IRQL_NOT_LESS_OR_EQUAL (xmudaxp.sys)

hi guys i got a BSOD when i wake up my pc from sleep mode the error name is DRIVER_IRQL_NOT_LESS_OR_EQUAL (xmudaxp.sys)
here is the file for minidump please help me thanks
 
Last edited:

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amir tava

New Member
Earth

Posts
40
#2
can someone please help me thanks!!
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
    Motherboard
    ASUSTeK Computer INC. P8Z68-V GEN3
    Memory
    G.SKILL Sniper Series 8GB DDR3 1866 (PC3 14900)
    Graphics Card(s)
    ASUS STRIX-GTX970-DC2OC-4GD5
    Sound Card
    HT | OMEGA Claro Halo
    Monitor(s) Displays
    BenQ RL2455HM 24-inch LED 1ms
    Screen Resolution
    1920 x 1080
    Hard Drives
    TB SATAII/128GB SSD
    PSU
    SuperNOVA 850 B2 Power Supply
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    Antec Nine Hundred Black Steel ATX Mid Tower Computer Case
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blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#3
Hi Amir Tava & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
**************************Sun Aug 17 07:55:32.840 2014 (UTC + 5:30)***************************** WARNING: Unable to verify timestamp for cmudaxp.sys
 
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
 
[COLOR=#ff0000][B][U]Probably caused by : cmudaxp.sys ( cmudaxp+2f7d91 )[/U][/B][/COLOR]
 
BugCheck D1, {0, 2, 0, fffff800dd797d91}
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  AV_cmudaxp+2f7d91
 
MaxSpeed:     3300
 
CurrentSpeed: 3400
 
  BIOS Version                  3101
 
  BIOS Release Date             02/06/2012
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers present on your system :-
Code:
**************************Sun Aug 17 07:55:32.840 2014 (UTC + 5:30)**************************
[B][U]HECIx64.sys                 Wed Oct 20 05:03:43 2010 (4CBE2AD7)[/U][/B]
[B][U]GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)[/U][/B]
e1i63x64.sys                Wed Mar 20 13:07:29 2013 (51496739)
ScpVBus.sys                 Mon May  6 03:01:26 2013 (5186CFAE)
[COLOR=#ff0000][B][U]cmudaxp.sys                 Mon Jul 22 06:54:04 2013 (51EC89B4)[/U][/B][/COLOR]
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
rzendpt.sys                 Mon May 19 12:13:41 2014 (5379A81D)
rzudd.sys                   Mon May 19 12:13:44 2014 (5379A820)
SCDEmu.SYS                  Fri Jun 27 10:44:20 2014 (53ACFDAC)
nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

Please follow the steps below, one step at a time :-



  1. It appears that the faulting driver is your HTO Claro Audio Interface Driver. I would suggest you to find an updated version of this. If there is no updated version then see if the BSOD's stop if you rename this driver file and restart your system making sure that the a new file is not there.
  2. Please update the software highlighted in BLACK.
  3. Till the time we are troubleshooting, please detach any Razer Devices and see if it helps or not.

Let me know how it goes ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
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    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
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    Intel HD 3000 B-)
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    1366x768
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    Toshiba 500 GB
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    Windows Defender & Common Sense!

amir tava

New Member
Earth

Posts
40
#4
Hi Amir Tava & Welcome to the forums ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-
Code:
**************************Sun Aug 17 07:55:32.840 2014 (UTC + 5:30)***************************** WARNING: Unable to verify timestamp for cmudaxp.sys
 
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
 
[COLOR=#ff0000][B][U]Probably caused by : cmudaxp.sys ( cmudaxp+2f7d91 )[/U][/B][/COLOR]
 
BugCheck D1, {0, 2, 0, fffff800dd797d91}
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL]
 
BUGCHECK_STR:  AV
 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
 
PROCESS_NAME:  System
 
FAILURE_BUCKET_ID:  AV_cmudaxp+2f7d91
 
MaxSpeed:     3300
 
CurrentSpeed: 3400
 
  BIOS Version                  3101
 
  BIOS Release Date             02/06/2012
 
  Manufacturer                  System manufacturer
 
  Product Name                  System Product Name
 
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Below is a list of 3rd party drivers present on your system :-
Code:
**************************Sun Aug 17 07:55:32.840 2014 (UTC + 5:30)**************************
[B][U]HECIx64.sys                 Wed Oct 20 05:03:43 2010 (4CBE2AD7)[/U][/B]
[B][U]GEARAspiWDM.sys             Fri May  4 01:26:17 2012 (4FA2E2E1)[/U][/B]
e1i63x64.sys                Wed Mar 20 13:07:29 2013 (51496739)
ScpVBus.sys                 Mon May  6 03:01:26 2013 (5186CFAE)
[COLOR=#ff0000][B][U]cmudaxp.sys                 Mon Jul 22 06:54:04 2013 (51EC89B4)[/U][/B][/COLOR]
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
nvvad64v.sys                Fri Mar 28 19:02:06 2014 (533579D6)
btfilter.sys                Fri Apr 25 08:31:52 2014 (5359D020)
rzendpt.sys                 Mon May 19 12:13:41 2014 (5379A81D)
rzudd.sys                   Mon May 19 12:13:44 2014 (5379A820)
SCDEmu.SYS                  Fri Jun 27 10:44:20 2014 (53ACFDAC)
nvlddmkm.sys                Wed Jul  2 23:12:02 2014 (53B4446A)
NvStreamKms.sys             Fri Jul 25 17:05:56 2014 (53D2411C)
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=ScpVBus.sys
http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
http://www.carrona.org/drivers/driver.php?id=rzudd.sys
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

Please follow the steps below, one step at a time :-



  1. It appears that the faulting driver is your HTO Claro Audio Interface Driver. I would suggest you to find an updated version of this. If there is no updated version then see if the BSOD's stop if you rename this driver file and restart your system making sure that the a new file is not there.
  2. Please update the software highlighted in BLACK.
  3. Till the time we are troubleshooting, please detach any Razer Devices and see if it helps or not.

Let me know how it goes ^_^.
hello thanks for the help
1. my current version for HTO Claro Audio is 8.1.8.1822 i checked their official website for their drivers the version is Rev.8.18.18 so i assume there is no update for it
2. sorry but for number two i dont understand what do you mean by Please update the software highlighted in BLACK.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
    Motherboard
    ASUSTeK Computer INC. P8Z68-V GEN3
    Memory
    G.SKILL Sniper Series 8GB DDR3 1866 (PC3 14900)
    Graphics Card(s)
    ASUS STRIX-GTX970-DC2OC-4GD5
    Sound Card
    HT | OMEGA Claro Halo
    Monitor(s) Displays
    BenQ RL2455HM 24-inch LED 1ms
    Screen Resolution
    1920 x 1080
    Hard Drives
    TB SATAII/128GB SSD
    PSU
    SuperNOVA 850 B2 Power Supply
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower Computer Case
    Keyboard
    Razer DeathStalker
    Mouse
    Razer Naga Hex
    Browser
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amir tava

New Member
Earth

Posts
40
#5
you mean i should install HECIx64.sys and GEARAspiWDM.sys? and thanks for ur help by the way
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
    Motherboard
    ASUSTeK Computer INC. P8Z68-V GEN3
    Memory
    G.SKILL Sniper Series 8GB DDR3 1866 (PC3 14900)
    Graphics Card(s)
    ASUS STRIX-GTX970-DC2OC-4GD5
    Sound Card
    HT | OMEGA Claro Halo
    Monitor(s) Displays
    BenQ RL2455HM 24-inch LED 1ms
    Screen Resolution
    1920 x 1080
    Hard Drives
    TB SATAII/128GB SSD
    PSU
    SuperNOVA 850 B2 Power Supply
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower Computer Case
    Keyboard
    Razer DeathStalker
    Mouse
    Razer Naga Hex
    Browser
    Google Chrome
    Antivirus
    Windows Defender/Malwarebytes Anti-Malware

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#6
Yes, you should update those drivers which are Highlighted in BLACK. Also, there is a version difference between those? Could you please recheck your post and make sure that you have posted them correctly.

If you have the latest version, then see if the BSOD's stop or not if you Uninstall the HTO Claro Audio.


Let me know how it goes ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

amir tava

New Member
Earth

Posts
40
#7
if i unistall HTO Claro Audio my sound would stop working because that driver is my sound card i have a extra sound card to have a better soundcard are you saying that my BSOD was because of HTO Claro Audio and also would you please kindly give me direct downlaod for HECIx64.sys and GEARAspiWDM.sys because im not sure where to download them.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
    Motherboard
    ASUSTeK Computer INC. P8Z68-V GEN3
    Memory
    G.SKILL Sniper Series 8GB DDR3 1866 (PC3 14900)
    Graphics Card(s)
    ASUS STRIX-GTX970-DC2OC-4GD5
    Sound Card
    HT | OMEGA Claro Halo
    Monitor(s) Displays
    BenQ RL2455HM 24-inch LED 1ms
    Screen Resolution
    1920 x 1080
    Hard Drives
    TB SATAII/128GB SSD
    PSU
    SuperNOVA 850 B2 Power Supply
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower Computer Case
    Keyboard
    Razer DeathStalker
    Mouse
    Razer Naga Hex
    Browser
    Google Chrome
    Antivirus
    Windows Defender/Malwarebytes Anti-Malware

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#8
if i unistall HTO Claro Audio my sound would stop working because that driver is my sound card i have a extra sound card to have a better soundcard are you saying that my BSOD was because of HTO Claro Audio and also would you please kindly give me direct downlaod for HECIx64.sys and GEARAspiWDM.sys because im not sure where to download them.
Please remove the Audio Card and see if you are still getting the BSOD or not. You could also plug in the extra Sound Card which you have so that it could be determined whether the HTO Claro is the real cause or not.

At this moment leave those drivers alone.

Let me know how it goes ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

amir tava

New Member
Earth

Posts
40
#9
it is good for now if i get another BSOD can i repost it here?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    CPU
    Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
    Motherboard
    ASUSTeK Computer INC. P8Z68-V GEN3
    Memory
    G.SKILL Sniper Series 8GB DDR3 1866 (PC3 14900)
    Graphics Card(s)
    ASUS STRIX-GTX970-DC2OC-4GD5
    Sound Card
    HT | OMEGA Claro Halo
    Monitor(s) Displays
    BenQ RL2455HM 24-inch LED 1ms
    Screen Resolution
    1920 x 1080
    Hard Drives
    TB SATAII/128GB SSD
    PSU
    SuperNOVA 850 B2 Power Supply
    Case
    Antec Nine Hundred Black Steel ATX Mid Tower Computer Case
    Keyboard
    Razer DeathStalker
    Mouse
    Razer Naga Hex
    Browser
    Google Chrome
    Antivirus
    Windows Defender/Malwarebytes Anti-Malware

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#10
it is good for now if i get another BSOD can i repost it here?
Sure thing. Let me know how it goes and in case of any other BSOD, please do post here back and I would be notified ^_^.
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!