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BSOD frequently: dxgmms1.sys tcpip.sys, ntoskrnl.exe


furix

New Member
Posts
2
#1
Hello,

I have a custom built laptop that keeps getting BSOD's after startup with no obvious singular cause to me.. It sometimes happens as soon as a couple of minutes, and sometimes after a couple of hours. I've used BlueScreenViewer and I see that dxgmms1.sys tcpip.sys, and ntoskrnl.exe are listed as the "caused by driver", with ntoskrnl.exe being listed in each report, but can't figure it out. Can anyone help?

System spec:

Win 8.1; ACPI x64 based
AMD Radeon HD 7970M
Samsung SSD 840 series
Intel HD Graphics 4000
Intel i7-3740qm
32GB installed ram

I have installed the latest video card drivers, intel drivers, updated every driver through the device manager, and installed every windows update to no avail. I ran a couple of passes of mem86 and got zero errors.

I have used DM collector tool and uploaded the zip (it can also be found: https://www.dropbox.com/sh/9023zjnco7kq4z7/AAB-p1c1p-xDQ6vHzQeH6E4ua?dl=0) View attachment 63506

P.S., I have also tried using DISM restore health, but get the following:

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.


C:\WINDOWS\system32>
C:\WINDOWS\system32>
C:\WINDOWS\system32>Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/s
cannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]


Error: 14098


The component store has been corrupted.


The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection did not find any integrity violations.


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]


Error: 0x800f0906


The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.


The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection did not find any integrity violations.
Press any key to continue . . .
and the dism log:

[3900] Caller did not request sparse mount
[3900] Mounting new image.
Wim: [\\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim]
Image Index: [1]
Mount Path: [C:\WINDOWS\TEMP\1ce3280d-a396-4ae7-a502-f1ef523d0ed8]
[3900] Wimserv process started for guid e8a82ba8-781c-4b5a-bcbc-aaf9dd97647f. Id is 3596
[3596] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[3596] Mounted image at C:\WINDOWS\TEMP\1ce3280d-a396-4ae7-a502-f1ef523d0ed8.
[3900] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name or volume label syntax is incorrect.
[3900] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
[3900] [0xc142011c] WIMGetMountedImageHandle:(2568)
[3900] [0x8007007b] FIOReadFileIntoBuffer:(1415): The filename, directory name or volume label syntax is incorrect.
[3900] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
[3900] [0xc142011c] WIMGetMountedImageHandle:(2568)
[3900] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[3900] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[3900] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[3900] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[3900] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[3900] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[3900] ImageUnmarshallHandle: Reconstituting wim at \\?\GLOBALROOT\device\harddisk0\partition5\Recovery\WindowsRE\Winre.wim.
[3596] Received unmount request for image with guid e8a82ba8-781c-4b5a-bcbc-aaf9dd97647f.
[3596] Unmount for image at C:\WINDOWS\TEMP\1ce3280d-a396-4ae7-a502-f1ef523d0ed8 complete.
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[2908] [0xc142011c] UnmarshallImageHandleFromDirectory:(511)
[2908] [0xc142011c] WIMGetMountedImageHandle:(2568)
〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ䤠普††††††††䐠卉⁍†䥄䵓圠䵉倠潲楶敤㩲倠䑉㈽〹‸䥔㵄㘳〶嬠㩃嵜椠⁳潮⁴⁡䥗⁍潭湵⁴潰湩⹴ⴠ䌠楗䵭畯瑮摥浉条䥥普㩯䤺楮楴污穩൥㈊㄰ⴵ㘰㈭‱〰㈺㨶㐵‬湉潦†††††††††䥄䵓†䐠卉⁍䡖⁄牐癯摩牥›䥐㵄㤲㠰吠䑉㌽㘶‰䍛尺⁝獩渠瑯爠捥杯楮敺⁤祢琠敨䐠卉⁍䡖⁄牰癯摩牥**噃摨浉条㩥䤺楮楴污穩൥㈊㄰ⴵ㘰㈭‱〰㈺㨶㐵‬湉潦†††††††††䥄䵓†䐠卉⁍牐癯摩牥匠潴敲›䥐㵄㤲㠰吠䑉㌽㘶‰敇瑴湩⁧牐癯摩牥嘠䑈慍慮敧⁲*䑃卉偍潲楶敤卲潴敲㨺敇側潲楶敤൲㈊㄰ⴵ㘰㈭‱〰㈺㨶㐵‬湉潦†††††††††䥄䵓†䐠卉⁍牐癯摩牥匠潴敲›䥐㵄㤲㠰吠䑉㌽㘶‰牐癯摩牥栠獡瀠敲楶畯汳⁹敢湥椠楮楴污穩摥*删瑥牵楮杮琠敨攠楸瑳湩⁧湩瑳湡散**䑃卉偍潲楶敤卲潴敲㨺湉整湲污䝟瑥牐癯摩牥਍〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ䤠普††††††††䐠卉⁍†䥄䵓嘠䑈倠潲楶敤㩲倠䑉㈽〹‸䥔㵄㘳〶嬠㩃嵜椠⁳潮⁴敲潣湧穩摥戠⁹桴⁥䥄䵓嘠䑈瀠潲楶敤⹲ⴠ䌠桖䥤慭敧㨺湉瑩慩楬敺਍〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ䤠普††††††††䐠卉⁍†䥄䵓䤠慭楧杮倠潲楶敤㩲倠䑉㈽〹‸䥔㵄㘳〶吠敨瀠潲楶敤⁲䡖䵄湡条牥搠敯⁳潮⁴畳灰牯⁴牃慥整楄浳浉条⁥湯䌠尺ⴠ䌠敇敮楲䥣慭楧杮慍慮敧㩲䌺敲瑡䑥獩䥭慭敧਍〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ䤠普††††††††䐠卉⁍†䥄䵓倠潲楶敤⁲瑓牯㩥倠䑉㈽〹‸䥔㵄㘳〶䜠瑥楴杮倠潲楶敤⁲楗䵭湡条牥ⴠ䌠䥄䵓牐癯摩牥瑓牯㩥䜺瑥牐癯摩牥਍〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ䤠普††††††††䐠卉⁍†䥄䵓倠潲楶敤⁲瑓牯㩥倠䑉㈽〹‸䥔㵄㘳〶倠潲楶敤⁲慨⁳牰癥潩獵祬戠敥湩瑩慩楬敺⹤†敒畴湲湩⁧桴⁥硥獩楴杮椠獮慴据⹥ⴠ䌠䥄䵓牐癯摩牥瑓牯㩥䤺瑮牥慮彬敇側潲楶敤൲嬊㈀㤀 㠀崀 嬀 砀㠀  㜀  㜀戀崀 䘀䤀伀刀攀愀搀䘀椀氀攀䤀渀琀漀䈀甀昀昀攀爀㨀⠀㄀㐀㄀㔀⤀㨀 吀栀攀 昀椀氀攀渀愀洀攀Ⰰ 搀椀爀攀挀琀漀爀礀 渀愀洀攀 漀爀 瘀漀氀甀洀攀 氀愀戀攀氀 猀礀渀琀愀砀 椀猀 椀渀挀漀爀爀攀挀琀⸀ഀ਀嬀㈀㤀 㠀崀 嬀 砀挀㄀㐀㈀ ㄀㄀挀崀 唀渀洀愀爀猀栀愀氀氀䤀洀愀最攀䠀愀渀搀氀攀䘀爀漀洀䐀椀爀攀挀琀漀爀礀㨀⠀㔀㄀㄀⤀ഀ਀嬀㈀㤀 㠀崀 嬀 砀挀㄀㐀㈀ ㄀㄀挀崀 圀䤀䴀䜀攀琀䴀漀甀渀琀攀搀䤀洀愀最攀䠀愀渀搀氀攀㨀⠀㈀㔀㘀㠀⤀ഀ਀㈀㄰ⴵ㘰㈭‱〰㈺㨶㐵‬湉潦†††††††††䥄䵓†䐠卉⁍䥗⁍牐癯摩牥›䥐㵄㤲㠰吠䑉㌽㘶‰䍛尺⁝獩渠瑯愠圠䵉洠畯瑮瀠楯瑮**坃浩潍湵整䥤慭敧湉潦㨺湉瑩慩楬敺਍〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ䤠普††††††††䐠卉⁍†䥄䵓䤠慭楧杮倠潲楶敤㩲倠䑉㈽〹‸䥔㵄㘳〶吠敨瀠潲楶敤⁲楗䵭湡条牥搠敯⁳潮⁴畳灰牯⁴牃慥整楄浳浉条⁥湯䌠尺ⴠ䌠敇敮楲䥣慭楧杮慍慮敧㩲䌺敲瑡䑥獩䥭慭敧਍〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ䤠普††††††††䐠卉⁍†䥄䵓䤠慭楧杮倠潲楶敤㩲倠䑉㈽〹‸䥔㵄㘳〶丠浩条湩⁧牰癯摩牥猠灵潰瑲摥䌠敲瑡䑥獩䥭慭敧映牯琠楨⁳慰桴ⴠ䌠敇敮楲䥣慭楧杮慍慮敧㩲䌺敲瑡䑥獩䥭慭敧਍〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ䤠普††††††††䐠卉⁍†䥄䵓䴠湡条牥›䥐㵄㤲㠰吠䑉㌽㘶‰桰獹捩污氠捯瑡潩慰桴›㩃⁜*䑃卉䵍湡条牥㨺牃慥整浉条卥獥楳湯਍〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ䤠普††††††††䐠卉⁍†䥄䵓䴠湡条牥›䥐㵄㤲㠰吠䑉㌽㘶‰潃祰湩⁧䥄䵓映潲䌢尺楗摮睯屳祓瑳浥㈳䑜獩≭ⴠ䌠䥄䵓慍慮敧㩲䌺敲瑡䥥慭敧敓獳潩䙮潲䱭捯瑡潩൮㈊㄰ⴵ㘰㈭‱〰㈺㨶㐵‬牅潲⁲††††††††䥄䵓†䐠獩䡭獯䱴扩›慆汩摥琠牣慥整搠獩桭獯⹴硥⁥敳癲捩湩⁧牰捯獥⹳਍〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ䔠牲牯††††††††䐠卉⁍†䥄䵓䴠湡条牥›䥐㵄㤲㠰吠䑉㌽㘶‰慆汩摥琠牣慥整䐠獩浉条⁥敓獳潩湩栠獯⹴ⴠ䌠䥄䵓慍慮敧㩲䰺慯剤浥瑯䥥慭敧敓獳潩⡮牨〺㡸〰〷㔰⤷਍〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ圠牡楮杮†††††††䐠卉⁍†䥄䵓䴠湡条牥›䥐㵄㤲㠰吠䑉㌽㘶‰⁁牰扯敬捯牵敲⁤潬摡湩⁧桴⁥浩条⁥敳獳潩⹮删瑥祲湩⹧⸮†*䑃卉䵍湡条牥㨺牃慥整浉条卥獥楳湯栨㩲砰〸㜰〰㜵ഩ㈊㄰ⴵ㘰㈭‱〰㈺㨶㐵‬湉潦†††††††††䥄䵓†䐠卉⁍慍慮敧㩲倠䑉㈽〹‸䥔㵄㘳〶䌠灯楹杮䐠卉⁍牦浯∠㩃坜湩潤獷卜獹整㍭尲楄浳•*䑃卉䵍湡条牥㨺牃慥整浉条卥獥楳湯牆浯潌慣楴湯਍〲㔱〭ⴶㄲ〠㨰㘲㔺ⰴ䔠牲牯††††††††䐠卉⁍†楄浳潈瑳楌㩢䘠楡敬⁤潴挠敲瑡⁥楤浳潨瑳攮數猠牥楶楣杮瀠潲散獳മ㈊㄰ⴵ㘰㈭‱〰㈺㨶㐵‬牅潲⁲††††††††䥄䵓†䐠卉⁍慍慮敧㩲倠䑉㈽〹‸䥔㵄㘳〶䘠楡敬⁤潴挠敲瑡⁥楄浳䤠慭敧匠獥楳湯椠潨瑳**䑃卉䵍湡条牥㨺潌摡敒潭整浉条卥獥楳湯栨㩲砰〸㜰〰㜵ഩ㈊㄰ⴵ㘰㈭‱〰㈺㨶㐵‬牅潲⁲††††††††䥄䵓†䐠卉⁍慍慮敧㩲倠䑉㈽〹‸䥔㵄㘳〶䘠楡敬⁤潴氠慯⁤桴⁥浩条⁥敳獳潩牦浯琠敨琠浥潰慲祲氠捯瑡潩㩮䌠尺䥗䑎坏屓䕔偍㝜㉅䙆㠱ⵄ㐴ㄷ㐭㜴ⴲ䉁㌸䈭䙂ㄸ㔴㜷㜲⁆*䑃卉䵍湡条牥㨺牃慥整浉条卥獥楳湯栨㩲砰〸㜰〰㜵ഩ㈊㄰ⴵ㘰㈭‱〰㈺㨶㐵‬牅潲⁲††††††††䥄䵓†䄠䥐›䥐㵄㤲㠰吠䑉㌽㘶‰彭䑰獩䵭湡条牥㸭牃慥整浉条卥獥楳湯映楡敬⁤*䑃獩䍭牯㩥䌺捡敨浉条卥獥楳湯栨㩲砰〸㜰〰㜵ഩ㈊㄰ⴵ㘰㈭‱〰㈺㨶㐵‬牅潲⁲††††††††䥄䵓†䄠䥐›䥐㵄㤲㠰吠䑉㌽㘶‰湉整湲
Thanks for any support.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1

axe0

BSOD Kernel Dump Analyst
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#2
Please upload the dism.log as this is not understandable.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

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