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Solved BSOD every few hours.


Sergster1

New Member
Posts
7
#1
Hi, ever since I bought this computer in December I've been getting non-stop BSODs and while I merely put it off as a minor annoyance every few hours it's now become a problem where I can't hope to get any work done if my computer randomly shuts off during class. Any help would be greatly appreciated.

In case this is of any help the BSOD's consist of Driver_IRQL_Not_Equal (RTWLANE), DPC_Watch_Dog_Violation, and Page_File_Error_in_non_paged_area (I believe I fixed this issue by resetting my page file).
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Sager
    CPU
    Intel 4700MQ
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GTX 780m
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1920 x 1080
Posts
1,883
#2
Hi,

Page_File_Error_in_non_paged_area (I believe I fixed this issue by resetting my page file).
No.

Uninstall Norton then use the removal tool for it. Set Windows Firewall and Windows Defender to Automatic and start them too.

Enjoy.

Should also update or remove:

cbfs3 cbfs3.sys Mon Apr 09 09:21:46 2012 (4F82E26A)

And uninstall Daemon Tool Lite, replace with PowerISO:

dtsoftbus01 dtsoftbus01.sys Thu Jun 20 03:22:51 2013 (51C2ADCB)

And uninstall (better) or update software:

mwlPSDFilter mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
mwlPSDNServ mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
mwlPSDVDisk mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)

And uninstall VPN software:

tap0901 tap0901.sys Thu Aug 22 08:40:01 2013 (521606A1)
tapoas tapoas.sys Sun Jul 11 20:31:59 2010 (4C3A627F)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

Sergster1

New Member
Posts
7
#3
Hi,

Page_File_Error_in_non_paged_area (I believe I fixed this issue by resetting my page file).
No.

Uninstall Norton then use the removal tool for it. Set Windows Firewall and Windows Defender to Automatic and start them too.

Enjoy.

Should also update or remove:

cbfs3 cbfs3.sys Mon Apr 09 09:21:46 2012 (4F82E26A)

And uninstall Daemon Tool Lite, replace with PowerISO:

dtsoftbus01 dtsoftbus01.sys Thu Jun 20 03:22:51 2013 (51C2ADCB)

And uninstall (better) or update software:

mwlPSDFilter mwlPSDFilter.sys Fri Mar 25 03:12:11 2011 (4D8C404B)
mwlPSDNServ mwlPSDNServ.sys Fri Mar 25 03:12:13 2011 (4D8C404D)
mwlPSDVDisk mwlPSDVDisk.sys Fri Mar 25 03:12:23 2011 (4D8C4057)

And uninstall VPN software:

tap0901 tap0901.sys Thu Aug 22 08:40:01 2013 (521606A1)
tapoas tapoas.sys Sun Jul 11 20:31:59 2010 (4C3A627F)
I believe I've everything here but remove the "mwlPSD" drivers as they are for my fingerprint reader yet I'm still getting bluescreens. I've attached the new diagnostic files.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Sager
    CPU
    Intel 4700MQ
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GTX 780m
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1920 x 1080
Posts
1,883
#4
remove the "mwlPSD" drivers as they are for my fingerprint reader
BSODs don't care. Update or uninstall.

If issues persist after one of the two are done, please attach a screenshot of first tab of CPU-Z, one of Memory tab, and one each for each stick of RAM of the SPD tab - along with latest crash dump or simply run the log collector tool again and attach results.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

Sergster1

New Member
Posts
7
#5
remove the "mwlPSD" drivers as they are for my fingerprint reader
BSODs don't care. Update or uninstall.

If issues persist after one of the two are done, please attach a screenshot of first tab of CPU-Z, one of Memory tab, and one each for each stick of RAM of the SPD tab - along with latest crash dump or simply run the log collector tool again and attach results.
I believe I've done everything you said and I'm still getting BSOD's. The CPU-Z screenshots are in the zip file.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Sager
    CPU
    Intel 4700MQ
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GTX 780m
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1920 x 1080
Posts
1,883
#6
Ok, check the motherboard manual to see if there should be sticks only installed by pairs or if an odd number like 3 is actually ok.

If so, then set the VDMIMM (RAM voltage) manually to 1.4V and see if that helps some.

If you need other things to go on, remove Razer hardware and software, to test.

Same for Saitek:

SaiBus SaiBus.sys Tue Apr 16 13:17:23 2013 (516D87A3)
SaiMini SaiMini.sys Tue Apr 16 13:17:23 2013 (516D87A3)

Tap drivers are still on the system, although they show as unloaded. Best to remove entirely.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

Sergster1

New Member
Posts
7
#7
Ok, check the motherboard manual to see if there should be sticks only installed by pairs or if an odd number like 3 is actually ok.

If so, then set the VDMIMM (RAM voltage) manually to 1.4V and see if that helps some.

If you need other things to go on, remove Razer hardware and software, to test.

Same for Saitek:

SaiBus SaiBus.sys Tue Apr 16 13:17:23 2013 (516D87A3)
SaiMini SaiMini.sys Tue Apr 16 13:17:23 2013 (516D87A3)

Tap drivers are still on the system, although they show as unloaded. Best to remove entirely.
How would I go about setting the ram's voltage? I would assume through the bios on first thought but I'd rather be safe than sorry. This is a laptop I should mention.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Sager
    CPU
    Intel 4700MQ
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GTX 780m
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1920 x 1080
Posts
1,883
#8
Yes, in bios, if it has the ability.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

Sergster1

New Member
Posts
7
#9
I don't have the option to change the ram voltage in my bios sadly. Would the problem be fixed if i either re-seat the ram or get new ram cards?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Sager
    CPU
    Intel 4700MQ
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GTX 780m
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1920 x 1080
Posts
1,883
#10
Can only say that RAM is defective if all suspect drivers are gone.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

Sergster1

New Member
Posts
7
#11
I've tried reseating my ram as I can't edit the RAM voltages from the bios and while I'm getting bluescreens somewhat less frequently they're still occurring.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Sager
    CPU
    Intel 4700MQ
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GTX 780m
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1920 x 1080
Posts
1,883
#12
This is showing in driver list but not actual crash dumps, which is strange:

RZMAELSTROMV Razer Surround Audio E Kernel 11/21/2013 4:59:24 AM

I would uninstall all Razer software for that reason, and also because Razer is known to crash systems.

Same for these (not in crash dump, but still needs removal):

USBTINSP TI-Nspire(TM) Handheld Kernel 3/29/2010 1:31:16 PM
DrvAgent64 DrvAgent64 Kernel 12/14/2009 5:23:26 AM
ElgatoGC658Y Elgato Game Capture Kernel 11/9/2011 2:39:12 AM

Other than that, it really appears that the memory is defective and needs replacement.

Based on certain things, if the above driver stuff doesn't fix it, I suggest using Killdisk on the HDD first then install Windows. If that fails, then replace RAM.

(Double check that there is no overclocking of any single component.)
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

Sergster1

New Member
Posts
7
#13
Turned out that the RAM needed to be reseated. Everything is running perfectly now. Thanks for your help however!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Sager
    CPU
    Intel 4700MQ
    Memory
    12 GB
    Graphics Card(s)
    Nvidia GTX 780m
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1920 x 1080
Posts
1,883
#14
Turned out that the RAM needed to be reseated. Everything is running perfectly now. Thanks for your help however!
You say "however" as if I didn't solve this, heh. RAM needing to be reseated definitely falls into the "defective" category. ;)

You're very welcome.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

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