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Solved BSOD, eufi boot, no safe mode, have USB w/WIN8ISO


#1
My computer was performing a system restore, and I got the BSOD. I was able to put a clean WIN8 ISO onto a USB drive using Rufus. I put the USB drive into computer, restarted, and the 'windows' logo appears, then nothing happens. My laptop is a Dell Inspiron 3521 with WIN8 pre-installed, my back-up USB would not work, or the computer would not recognize it. I followed the forum instructions, disabled safe boot, EUFI Legacy Rom, SpeedSet up is disabled, and I'm using a SanDisk Cruzer for the install. When the EUFI boots up, the options are Hard Drive, Network, CD/DVD and I added USB. However, when working on it before it recognized the SanDisk, now it does not. Am I using wrong USB port? (I'm using the one on left closest to front) It also has three other USB ports, three on the side I'm using and one on the side next to the CD/DVD drive. Please help????
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 15 3521
    CPU
    Intel Core i3-3227U CPU 1.90GHz
    Motherboard
    EUFI
    Memory
    4.00 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Name High Definition Audio Device
    Monitor(s) Displays
    Name Intel(R) HD Graphics 4000
    Screen Resolution
    Resolution 1366 x 768 x 60 hertz
    Hard Drives
    Manufacturer (Standard disk drives)
    Model ST500LT012-9WS142
    Media Type Fixed hard disk
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SanDisk Cruzer Glide USB Device
    Keyboard
    Description Standard PS/2 Keyboard
    Mouse
    Hardware Type Dell Touchpad
    Browser
    IE11
    Antivirus
    Windows Defender and Norton 360
    Other Info
    1394ohci 1394 OHCI Compliant Host Controller c:\windows\system32\drivers\1394ohci.sys Kernel Driver No Manual Stopped OK Normal No No
    3ware 3ware c:\windows\system32\drivers\3ware.sys Kernel Driver No Manual Stopped OK Normal No No
    acpi Microsoft ACPI Driver c:\windows\system32\drivers\acpi.sys Kernel Driver Yes Boot Running OK Critical No Yes
    acpiex Microsoft ACPIEx Driver c:\windows\system32\dri

Berton

New Member
Power User
Forever West

Posts
591
#2
Can't tell for sure but if a USB 3.0 port is being used you may not be able to boot a device plugged into it, I've read that the BIOS doesn't provide legacy drivers for USB 3.0, only for USB 2.0. Legacy USB has to be Enabled in the BIOS then set the USB item for the first boot device.
Looking at http://www.dell.com/us/dfh/p/inspiron-15-3521/pd shows it does have 2 USB 3.0 ports and 2 USB 2.0 ports, you should change the port used.
 

My Computer

System One

  • OS
    WinVista, Win7, Win8.1, Win10, Mac OS X 10.10, Linux Mint 17.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    2 Customs and 3 OEM/Brands
    CPU
    AMD and Intel
#3
Usb is in port on right, by DVD player

I have to leave the USB plugged in or I get the blue screen error again. It loads as long as it's in, but my PC settings will not work and I'm scared to death to try another restore as this is what caused the blue screen to begin with. I did get a screen that popped up and said to continue with new windows settings, but since PC settings no longer work, I can't do anything, not change my user account or anything. I have about 15 'remote access entries in my firewall in which some I can not untick. I'm on a laptop in which my husband's computer 'runs' the server. I think he has set all of these RAS files and has accessed my microphone, audio and everything. I need a LOT of help getting my computer fixed!!! Please?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 15 3521
    CPU
    Intel Core i3-3227U CPU 1.90GHz
    Motherboard
    EUFI
    Memory
    4.00 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Name High Definition Audio Device
    Monitor(s) Displays
    Name Intel(R) HD Graphics 4000
    Screen Resolution
    Resolution 1366 x 768 x 60 hertz
    Hard Drives
    Manufacturer (Standard disk drives)
    Model ST500LT012-9WS142
    Media Type Fixed hard disk
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SanDisk Cruzer Glide USB Device
    Keyboard
    Description Standard PS/2 Keyboard
    Mouse
    Hardware Type Dell Touchpad
    Browser
    IE11
    Antivirus
    Windows Defender and Norton 360
    Other Info
    1394ohci 1394 OHCI Compliant Host Controller c:\windows\system32\drivers\1394ohci.sys Kernel Driver No Manual Stopped OK Normal No No
    3ware 3ware c:\windows\system32\drivers\3ware.sys Kernel Driver No Manual Stopped OK Normal No No
    acpi Microsoft ACPI Driver c:\windows\system32\drivers\acpi.sys Kernel Driver Yes Boot Running OK Critical No Yes
    acpiex Microsoft ACPIEx Driver c:\windows\system32\dri

Addictive Gamer

New Member
Member
Posts
356
#4
Hi,
Have you tried simple steps:

1. reset BIOS to original settings.
2. set secure UEFI (secure boot) in BIOS.
3. reformat entry drive to GPT ( without partitioning )
4. prepare USB with diskpart to FAT32
5. copy/paste Original Windows installation files on USB
6. boot from USB and start installation process ( let windows make partitions )
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise
#5
When I use the USB program it will not let me use the GPT, it automatically sets it itself.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 15 3521
    CPU
    Intel Core i3-3227U CPU 1.90GHz
    Motherboard
    EUFI
    Memory
    4.00 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Name High Definition Audio Device
    Monitor(s) Displays
    Name Intel(R) HD Graphics 4000
    Screen Resolution
    Resolution 1366 x 768 x 60 hertz
    Hard Drives
    Manufacturer (Standard disk drives)
    Model ST500LT012-9WS142
    Media Type Fixed hard disk
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SanDisk Cruzer Glide USB Device
    Keyboard
    Description Standard PS/2 Keyboard
    Mouse
    Hardware Type Dell Touchpad
    Browser
    IE11
    Antivirus
    Windows Defender and Norton 360
    Other Info
    1394ohci 1394 OHCI Compliant Host Controller c:\windows\system32\drivers\1394ohci.sys Kernel Driver No Manual Stopped OK Normal No No
    3ware 3ware c:\windows\system32\drivers\3ware.sys Kernel Driver No Manual Stopped OK Normal No No
    acpi Microsoft ACPI Driver c:\windows\system32\drivers\acpi.sys Kernel Driver Yes Boot Running OK Critical No Yes
    acpiex Microsoft ACPIEx Driver c:\windows\system32\dri

genet

New Member
Guru
Posts
879
#6
Here is info about UEFI Boot Mode (installing using the GPT partition style) and Legacy BIOS Boot Mode (installing using the MBR partition style): link

How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link

Normally, you do not need to change the UEFI firmware (BIOS) settings, for example, the boot order of drives, enable Legacy BIOS boot mode, enable Compatibility Support Module (CSM), or disable Secure Boot. So, do not change the UEFI firmware (BIOS) settings.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo G580
    CPU
    Intel Core i5-3230M
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender, standard user account
    Other Info
    UEFI firmware (BIOS) embedded Windows 8 product key.
#8
When I use the USB program it will not let me use the GPT, it automatically sets it itself.
Why do you need USB program that probably causes troubles? what's wrong with diskpart and using your hands?
I was just following instructions posted in the windows eight forums, and it was the only thing that seemed to work right for me. After days of BSOD, I finally got WIN 8.1, clean install, but now I'm having issues again. For instance, why do I have files appearing in my C/drive from last November? Nothing makes sense.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Dell Inspiron 15 3521
    CPU
    Intel Core i3-3227U CPU 1.90GHz
    Motherboard
    EUFI
    Memory
    4.00 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Sound Card
    Name High Definition Audio Device
    Monitor(s) Displays
    Name Intel(R) HD Graphics 4000
    Screen Resolution
    Resolution 1366 x 768 x 60 hertz
    Hard Drives
    Manufacturer (Standard disk drives)
    Model ST500LT012-9WS142
    Media Type Fixed hard disk
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SanDisk Cruzer Glide USB Device
    Keyboard
    Description Standard PS/2 Keyboard
    Mouse
    Hardware Type Dell Touchpad
    Browser
    IE11
    Antivirus
    Windows Defender and Norton 360
    Other Info
    1394ohci 1394 OHCI Compliant Host Controller c:\windows\system32\drivers\1394ohci.sys Kernel Driver No Manual Stopped OK Normal No No
    3ware 3ware c:\windows\system32\drivers\3ware.sys Kernel Driver No Manual Stopped OK Normal No No
    acpi Microsoft ACPI Driver c:\windows\system32\drivers\acpi.sys Kernel Driver Yes Boot Running OK Critical No Yes
    acpiex Microsoft ACPIEx Driver c:\windows\system32\dri