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BSOD, error IRQL_NOT_LESS_OR_EQUAL, ntoskrnl.exe


Fabian

New Member
Posts
3
#1
Hey,

I am getting a BSOD since one week randomly with the message IRQL_NOT_LESS_OR_EQUAL. BlueScreen Viewer showes me, that it is caused by the driver ntoskrnl.exe. Before I got this BSOD I updated my Windows 8.1 to Windows 8.1.1 . Since this time, this error happens randomly!

My system specs are the following:

Laptop: Asus S400 CA
CPU: Intel Core I5 3317 U @ 1,70 GHz
Memory: 8 GB
Graphics: Intel HD Grpahics 4000
Mainbord: Asustek S400 CA
Antivirus: Avast! Internet Security (Version: 140512-0)

Before I got this IRQL_NOT_LESS_OR _EQUAL error I also got the BSOD Driver_Power_State_Failure. I figured out, that it might be the Bluetooth Driver, as buescreenviewer stated the driver causing the error is btfilter.sys.

I attached also a SF Diagnostic Tool File!

I would be glad and happy about some help, since BSOD´s are annoying ;)

Thank you very much

Cheers Fabi
 

My Computer

System One

  • OS
    Win 8.1.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S400
    CPU
    Intel Core i5-3317U [email protected],70 GHz
    Motherboard
    ASUS S400 CA
    Memory
    8,0 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Mozilla Firefox
    Antivirus
    Avast! Internet Security

lifetec

New Member
Power User
Posts
660
#2
Your two latest dumpfiles blames Probably caused by : WinFLAdrv.sys ( WinFLAdrv+34f2 )
This is the driver Related to WinFLAdrv.sys Service Application from NewSoftwares.net and probably related to Folder Lock 6.
Your driver dates from WinFLAdrv fffff800`f398d000 fffff800`f3999000 Mon Nov 14 14:41:13 2011 (4ec11a79) 00010744 None WinFLAdrv.sys
And is probably not windows 8.1. compatible, please update to windows 8.1. compatible driver.
Driver Update Site: Folder Lock - Lock files, Encrypt and Backup - Free Download


Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {ffffb0013c220656, 2, 0, fffff800f9045433}
*** WARNING: Unable to verify timestamp for WinFLAdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for WinFLAdrv.sys
Probably caused by : WinFLAdrv.sys ( WinFLAdrv+34f2 )
Followup: MachineOwner
---------
3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffb0013c220656, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800f9045433, address which referenced memory
Debugging Details:
------------------

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800f8f67138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
 ffffb0013c220656 
CURRENT_IRQL:  2
FAULTING_IP: 
nt!RtlCompareUnicodeString+db
fffff800`f9045433 0fb70c46        movzx   ecx,word ptr [rsi+rax*2]
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
BUGCHECK_STR:  AV
PROCESS_NAME:  rundll32.exe
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
TRAP_FRAME:  ffffd001df750e10 -- (.trap 0xffffd001df750e10)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000001 rbx=0000000000000000 rcx=ffffd001df750fd8
rdx=0000000000000146 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800f9045433 rsp=ffffd001df750fa8 rbp=ffffe001c6f09470
 r8=000000000000005c  r9=ffffe001c3920970 r10=000000000006ef30
r11=ffffe001c392097a r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
nt!RtlCompareUnicodeString+0xdb:
fffff800`f9045433 0fb70c46        movzx   ecx,word ptr [rsi+rax*2] ds:00000000`00000002=????
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff800f8d72ae9 to fffff800f8d66fa0
STACK_TEXT:  
ffffd001`df750cc8 fffff800`f8d72ae9 : 00000000`0000000a ffffb001`3c220656 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffffd001`df750cd0 fffff800`f8d7133a : 00000000`00000000 00000000`00000005 00000000`0000ff00 ffffd001`df750e10 : nt!KiBugCheckDispatch+0x69
ffffd001`df750e10 fffff800`f9045433 : fffff801`9abc04f2 00000000`67737433 ffffe001`c9bc5ad8 00000000`00000000 : nt!KiPageFault+0x23a
ffffd001`df750fa8 fffff801`9abc04f2 : 00000000`67737433 ffffe001`c9bc5ad8 00000000`00000000 00000000`000007ff : nt!RtlCompareUnicodeString+0xdb
ffffd001`df750fb0 00000000`67737433 : ffffe001`c9bc5ad8 00000000`00000000 00000000`000007ff ffffe001`ca379400 : WinFLAdrv+0x34f2
ffffd001`df750fb8 ffffe001`c9bc5ad8 : 00000000`00000000 00000000`000007ff ffffe001`ca379400 ffffe001`0400000a : 0x67737433
ffffd001`df750fc0 00000000`00000000 : 00000000`000007ff ffffe001`ca379400 ffffe001`0400000a ffffe001`c3920970 : 0xffffe001`c9bc5ad8

STACK_COMMAND:  kb
FOLLOWUP_IP: 
WinFLAdrv+34f2
fffff801`9abc04f2 ??              ???
SYMBOL_STACK_INDEX:  4
SYMBOL_NAME:  WinFLAdrv+34f2
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: WinFLAdrv
IMAGE_NAME:  WinFLAdrv.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4ec11a79
FAILURE_BUCKET_ID:  AV_WinFLAdrv+34f2
BUCKET_ID:  AV_WinFLAdrv+34f2
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:av_winfladrv+34f2
FAILURE_ID_HASH:  {bdad62c8-879d-a638-3fdf-82adb38f169b}
Followup: MachineOwner
You have many other older drivers which probably need to be updated to windows 8.1.
If you need assistance with it , please reply.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

Fabian

New Member
Posts
3
#3
Thank you very much for your quick answer! I updated Folder Lock to the latest version and i hope the problem is solved now! ;) Which other drivers are old and should be updated? Do you know a good programm to do that?

Thank you very much in advance!
 

My Computer

System One

  • OS
    Win 8.1.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S400
    CPU
    Intel Core i5-3317U [email protected],70 GHz
    Motherboard
    ASUS S400 CA
    Memory
    8,0 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Mozilla Firefox
    Antivirus
    Avast! Internet Security

lifetec

New Member
Power User
Posts
660
#4
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please consider it could be a possible/potential BSOD cause or remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Note: first check the support/driver downloadsite of your OEM model or system (mainboard) for the latest windows 8.1 drivers.



SSPORT fffff800`f6173000 fffff800`f617b000 Fri Aug 12 01:07:32 2005 (42fbda34) 0000d894 SSPORT.sys
Driver Description: Samsung printer driver
Driver Update Site: Download Center: Download Software, Firmware, Drivers & Manuals | Samsung

iPodDrv fffff800`f500a000 fffff800`f5012000 Fri Apr 10 06:07:40 2009 (49dec60c) 00012971 iPodDrv.sys
Driver Description: doubleTwist iPod Driver
Driver Update Site: http://support.doubletwist.com/doubletwist

ASMMAP64 fffff800`f52f1000 fffff800`f52f9000 Thu Jul 02 11:13:26 2009 (4a4c7a36) 0000ceab ASMMAP64.sys
DO NOT REMOVE this one - only update:
ASMMAP64.sys Thu Jul 205:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

WinVDEdrv fffff800`f618d000 fffff800`f61cd000 Fri Jul 15 13:24:05 2011 (4e202355) 00041b9a WinVDEdrv.sys
WinVDEdrv6 fffff800`f537f000 fffff800`f53ad480 Wed Aug 03 06:38:39 2011 (4e38d0cf) 0003c171 WinVDEdrv6.sys
Driver Description: Related to WinVDEdrv.sys Virtual Encryption Driver from NewSoftwares.net
Driver Description: Related to WinVDEdrv6.sys Folder Lock from NewSoftwares.net
Probably already updated

atkwmiacpi64 fffff800`f3ad5000 fffff800`f3ade000 Wed Sep 07 03:44:52 2011 (4e66cc94) 000056b5 atkwmiacpi64.sys
DO NOT REMOVE this one - only update:
atkwmiacpi64.sys Tue Sep 621:44:52 2011 (4E66CC94)
ATK WMIACPI Utility
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

AiCharger fffff800`f4281000 fffff800`f4283880 Fri Sep 23 04:04:40 2011 (4e7be938) 0000a877 AiCharger.sysDriver Description: Asus Charger Driver
Likely BSOD cause - haven't seen recently (15Jan2013)Driver Update Site: ASUSTeK Computer Inc. -Support- Drivers and Download

WinFLAdrv fffff800`f398d000 fffff800`f3999000 Mon Nov 14 14:41:13 2011 (4ec11a79) 00010744 None WinFLAdrv.sys
You have this already updated

excsd fffff800`f2000000 fffff800`f20bc000 Fri Mar 30 21:52:41 2012 (4f760f09) 00021f23 excsd.sys
excfs fffff800`f3999000 fffff800`f39a2000 Fri Mar 30 21:53:05 2012 (4f760f21) 0000e23a excfs.sys
Driver Description: Diskeeper Corporation driver
Driver Update Site: Support: Condusiv Online Support: Pre-Sales Questions
Downloads: My Condusiv account - Access purchased software and resources for customers

IntcDAud fffff800`f4d76000 fffff800`f4dce000 Tue Jun 19 16:40:51 2012 (4fe08f73) 00056d76 IntcDAud.sys
Driver Description: Intel Graphics Media Accelerator HD Driver
Driver Update Site: http://downloadcenter.intel.com/

btath_bus fffff800`f49de000 fffff800`f49eb000 Thu Jun 21 07:22:17 2012 (4fe2af89) 0001411f btath_bus.sys
Driver Description: Atheros BlueTooth driver
Driver Update Site: OEM - none at: ATHEROS drivers for Microsoft Windows (Atheros?????)

iaStorA fffff800`f2445000 fffff800`f270f000 Mon Jul 09 22:42:33 2012 (4ffb4239) 000ab20a iaStorA.sys
dump_iaStorA fffff800`f3481000 fffff800`f374b000 Mon Jul 09 22:42:33 2012 (4ffb4239) 000ab20a dump_iaStorA.sys
Driver Description: Intel RST (Rapid Storage Technology) driver
Driver Update Site: http://downloadcenter.intel.com/Default.aspx

irstrtdv fffff800`f49b2000 fffff800`f49c2000 Fri Jul 13 01:58:02 2012 (4fff648a) 0000f237 irstrtdv.sysDriver Description: Intel(R) Rapid Start Storage Technology driverDriver Update Site:
http://downloadcenter.intel.com/default.aspx?iid=subhdr+dnlds_drivers
Intel® Rapid Storage Technology (Intel® RST) — Version 9.6 does not start immediately after boot on Windows 7*

kbfiltr fffff800`f48d0000 fffff800`f48d8000 Thu Aug 02 05:22:22 2012 (5019f26e) 0000b40b kbfiltr.sys
Driver Description: Dritek Keyboard Filter Driver
Driver Update Site: OEM none at http://www.dritek.com.tw/download_en.htm

ETD fffff800`f4871000 fffff800`f48c0000 Tue Aug 07 11:40:49 2012 (5020e2a1) 00051d77 ETD.sys
Driver Description: ELAN PS/2 Port Smart Pad
Driver Update Site: OEM - none at: ELAN Microelectronics Corp.

DptfManager fffff800`f3770000 fffff800`f37cc000 Fri Sep 07 03:16:19 2012 (50494ae3) 0006828c DptfManager.sys
DptfDevDram fffff800`f493c000 fffff800`f495b000 Fri Sep 07 03:16:57 2012 (50494b09) 00029ed4 DptfDevDram.sys
DptfDevGen fffff800`f48f8000 fffff800`f490d000 Fri Sep 07 03:17:21 2012 (50494b21) 0001e3e2 DptfDevGen.sys
DptfDevFan fffff800`f48e8000 fffff800`f48f8000 Fri Sep 07 03:17:43 2012 (50494b37) 00015da9 DptfDevFan.sys
DptfDevPch fffff800`f490d000 fffff800`f4929000 Fri Sep 07 03:18:23 2012 (50494b5f) 0001cab0 DptfDevPch.sys
DptfDevProc fffff800`f4245000 fffff800`f4281000 Fri Sep 07 03:19:30 2012 (50494ba2) 0003aafa DptfDevProc.sys
Driver Description: Intel(R) Dynamic Platform and Thermal Framework Manager Driver
Driver Update Site: http://downloadcenter.intel.com or the OEM of your particular system

viahduaa fffff800`f4aea000 fffff800`f4d13000 Mon Oct 22 10:11:15 2012 (5084ffa3) 0022503f viahduaa.sys

Driver Description: VIA High Definition Audio Function Driver
Driver Update Site: VIA Drivers Download - VIA Technologies, Inc.

HECIx64 fffff800`f430b000 fffff800`f431e000 Mon Dec 17 20:32:21 2012 (50cf7345) 0001803d HECIx64.sys
Driver Description: Intel Management Engine Interface
Driver Update Site: http://downloadcenter.intel.com/Default.aspx

L1C63x64 fffff800`f482f000 fffff800`f4852000 Tue Jul 16 08:56:31 2013 (51e4ee9f) 0002426b L1C63x64.sys
Driver Description: Qualcomm Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Driver Update Site: Drivers for Atheros AR8151 and Windows 7



 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

Fabian

New Member
Posts
3
#5
Thank you very much! Meanwhile the BSOD problem seems to be solved!! thanks so much again for your help!
 

My Computer

System One

  • OS
    Win 8.1.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS S400
    CPU
    Intel Core i5-3317U [email protected],70 GHz
    Motherboard
    ASUS S400 CA
    Memory
    8,0 GB
    Graphics Card(s)
    Intel HD Graphics 4000
    Browser
    Mozilla Firefox
    Antivirus
    Avast! Internet Security

lifetec

New Member
Power User
Posts
660
#6
Thank you very much! Meanwhile the BSOD problem seems to be solved!! thanks so much again for your help!
Let''s wait a week to be sure.
If you are still BSOD free , please set this post to solved.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus

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