Solved BSOD Driver_irql_not_less_or_equal (netio.sys)

eav

New Member
Messages
3
I have BSOD after I installed latest windows updates few day ago.
I have updated all drivers I have found.
Could you help me please.
 

My Computer

System One

  • OS
    wun 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion g6-2254sr
    CPU
    i5
    Memory
    4g
    Graphics Card(s)
    at radeon
    Browser
    chrome
    Antivirus
    mcafee

usasma

Mr. Cranky Pants
VIP Member
Guru
Messages
5,139
Anti-Virus Removal:
Please do the following:
- download a free anti-virus for testing purposes: Free AntiVirus If using Windows 8, enable Windows Defender and the Windows Firewall instead (after removing McAfee).
- un-install the McAfee from your system (you can reinstall it, if so desired, when we're done troubleshooting)
- remove any remnants of McAfee using this free tool: How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR) (This link has changed a lot. If it doesn't work, search for McAfee Consumer Products Removal Tool)
- IMMEDIATELY install and update the free anti-virus (if using Win8, enable Windows Defender), then check to ensure that the Windows Firewall is turned on.
- perform a full system scan to ensure that no malware has snuck onto your system while the anti-virus was malfunctioning.
- check to see if this fixes the BSOD's
NOTE: NEVER run more than 1 anti-virus, firewall, Internet Security/Security Center application at the same time.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Sun Jun 23 05:44:06.432 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\062313-15125-01.dmp]
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Built by: [B]9200[/B].16581.amd64fre.win8_gdr.130410-1505
System Uptime:[B]0 days 1:11:47.212[/B]
*** WARNING: Unable to verify timestamp for tcpip.sys
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :[B]NETIO.SYS ( NETIO!RtlCopyBufferToMdl+22 )[/B]
BugCheck [B]D1, {28, 2, 0, fffff88001ba8fd2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments: 
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001ba8fd2, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_NETIO!RtlCopyBufferToMdl[/B]
CPUID:        "Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz"
MaxSpeed:     2500
CurrentSpeed: [B]2494[/B]
  BIOS Version                  F.22
  BIOS Release Date             11/22/2012
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Pavilion g6 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Sun Jun 23 05:44:06.432 2013 (UTC - 4:00)**************************
[COLOR=RED][B]CLVirtualDrive.sys           Mon Dec 26 08:26:47 2011 (4EF87617)[/B][/COLOR]
mfehidk.sys                  Thu May 31 11:15:54 2012 (4FC78B2A)
mfewfpk.sys                  Thu May 31 11:16:10 2012 (4FC78B3A)
mfeapfk.sys                  Thu May 31 11:16:42 2012 (4FC78B5A)
mfeavfk.sys                  Thu May 31 11:17:09 2012 (4FC78B75)
BtAudioBus.sys               Thu Jun 14 23:17:09 2012 (4FDAA935)
IntcDAud.sys                 Tue Jun 19 10:40:51 2012 (4FE08F73)
BtL2caScoIf.sys              Thu Jul 19 05:47:36 2012 (5007D7B8)
igdpmd64.sys                 Fri Jul 20 17:47:55 2012 (5009D20B)
Rt630x64.sys                 Mon Jul 30 12:03:12 2012 (5016B040)
dump_iaStorA.sys             Tue Jul 31 14:21:21 2012 (50182221)
iaStorA.sys                  Tue Jul 31 14:21:21 2012 (50182221)
atikmdag.sys                 Wed Aug  1 23:34:54 2012 (5019F55E)
atikmpag.sys                 Thu Aug  2 00:09:28 2012 (5019FD78)
stwrt64.sys                  Sun Aug 19 22:51:39 2012 (5031A63B)
WirelessButtonDriver64.sys   Wed Aug 29 23:11:29 2012 (503ED9E1)
hpdskflt.sys                 Mon Sep 24 11:31:14 2012 (50607CC2)
Accelerometer.sys            Mon Sep 24 11:31:45 2012 (50607CE1)
IvtUrbBtFlt.sys              Mon Oct  1 22:56:13 2012 (506A57CD)
rtbth.sys                    Tue Oct  2 04:37:19 2012 (506AA7BF)
intelppm.sys                 Mon Nov  5 22:55:02 2012 (50988A16)
HECIx64.sys                  Mon Dec 17 14:32:21 2012 (50CF7345)
netr28x.sys                  Fri Apr 12 22:22:01 2013 (5168C149)
SynTP.sys                    Tue Apr 23 20:34:23 2013 (5177288F)
Smb_driver_Intel.sys         Tue Apr 23 20:36:19 2013 (51772903)
[/font]
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
BtAudioBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
BtL2caScoIf.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=igdpmd64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
http://www.carrona.org/drivers/driver.php?id=WirelessButtonDriver64.sys
http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
IvtUrbBtFlt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
rtbth.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

eav

New Member
Messages
3
The issue is solved

Dear usasma.

Thank you a lot.

It's certainly the McAfee Antivirus problem.

As it turned out they know about it for several years but do nothing
:(

https://community.mcafee.com/thread/39084

"This is a really old thread.

Your best bet is to open a support ticket, gain escalation, run a MER and have them work your case. Just tell them you have BSOD. I use uTorrent myself and have never had issues but we might well have different machines with different network cards. If there's a problem I'd want to see it fixed."
 

My Computer

System One

  • OS
    wun 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion g6-2254sr
    CPU
    i5
    Memory
    4g
    Graphics Card(s)
    at radeon
    Browser
    chrome
    Antivirus
    mcafee

usasma

Mr. Cranky Pants
VIP Member
Guru
Messages
5,139
It's my advice to remove the McAfee product and to use a more reliable product.
For free (IMO) nothing beats Windows Defender and the Windows Firewall - it's what I use.
For pay I see a lot of Kaspersky Internet Security being sold.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

eav

New Member
Messages
3
I see. But a corporate policy prevent me connect to vpn without McAfee.
I forgot to say - reinstall the McAfee eliminate the problem.

Thank you once again. Your answer helped me sort out the problem.
 

My Computer

System One

  • OS
    wun 8
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion g6-2254sr
    CPU
    i5
    Memory
    4g
    Graphics Card(s)
    at radeon
    Browser
    chrome
    Antivirus
    mcafee

usasma

Mr. Cranky Pants
VIP Member
Guru
Messages
5,139
Next best choice. Should problems recur - then uninstall/reinstall McAfee as the first thing to try.
Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

mathivanan

New Member
Messages
9
Location
UK
hi , I have uninstalled McAfee with the McAfee removal tool. Mine is running in windows 8 version .

But still now i am getting the crash message .

What i have to do ? is there any other possible ways to solve that issue .??


Also , CLVirtualDrive.sys will cause any problems ?

I can see that driver is present in my system . do i need to remove it ??
 
Last edited:

My Computer

System One

  • OS
    windows 8

usasma

Mr. Cranky Pants
VIP Member
Guru
Messages
5,139

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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