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Bsod driver power state failure


#1
Hello All,
I have been attempting to fix a win8 64bit issue on my dell xps600 for two weeks without success. I started the install with a clean install of win8 64bit and found that the BSOD started immediately. I have discovered that restarting the machine works fine and fast without any BSOD. However I get the BSOD when turning on the computer after shut down. I have nothing in device manager that is showing a problem and I've checked all but a few drivers that are old.

I really appreciate your time!

Steve
 

My Computer

System One

  • OS
    windows 8 64 bit

Arc

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180
#2
Welcome aboard, stevephl.

The crash is caused by Creative Audio Driver (WDM)
Code:
Irp is active with 10 stacks 8 is current (= 0xfffffa8003a48728)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [ 16, 0]   0  0 fffffa80024cd880 00000000 fffff8800499fd00-fffffa8003b261b0    
           \Driver\pci    portcls!PowerIrpCompletionRoutine
            Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0  1 fffffa8003b26060 00000000 00000000-00000000    pending
         [COLOR=#ff0000] Unable to load image \SystemRoot\system32\drivers\ctaud2k.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ctaud2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctaud2k.sys
 \Driver\ctaud2k[/COLOR]
            Args: 00051100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa80026ffa90 00000000 fffff803cff8f32c-fffffa800442b2b0 Success Error Cancel pending
           \Driver\ksthunk    nt!PopRequestCompletion
            Args: 00051100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800442b2b0    

            Args: 00000000 00000000 00000000 00000000
And it is old, too.
Code:
lmvm ctaud2k
start             end                 module name
fffff880`04239000 fffff880`042df200   ctaud2k  T (no symbols)           
    Loaded symbol image file: ctaud2k.sys
    Image path: \SystemRoot\system32\drivers\ctaud2k.sys
    [COLOR=#ff0000]Image name: ctaud2k.sys
    Timestamp:        Mon Aug 22 11:28:28 2011 [/COLOR](4E51F004)
    CheckSum:         000B503F
    ImageSize:        000A6200
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try to update the driver from Creative Worldwide Support.

Also, you have a very very old nvstor64.sys
Code:
lmvm nvstor64
start             end                 module name
fffff880`00bbb000 fffff880`00bda000   nvstor64 T (no symbols)           
    Loaded symbol image file: nvstor64.sys
    Image path: \SystemRoot\system32\DRIVERS\nvstor64.sys
[COLOR=#ff0000]    Image name: nvstor64.sys
    Timestamp:        Tue Dec 12 07:41:39 2006 [/COLOR](457E0FDB)
    CheckSum:         00024114
    ImageSize:        0001F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
And that is also causing problems.
Code:
Irp is active with 4 stacks 2 is current (= 0xfffffa80020d2a18)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [ 16, 0]   0  0 fffffa800255b7f0 00000000 fffff8800162e720-fffffa80027695a0    
         [COLOR=#ff0000]  \Driver\nvstor64 [/COLOR]   CLASSPNP!ClasspPowerUpCompletion
            Args: 00000000 00000000 00000000 00000002
>[ 16, 2]   0 e1 fffffa8002769060 00000000 fffff88000e30e40-00000000 Success [COLOR=#ff0000]Error Cancel pending
           \Driver\disk    partmgr[/COLOR]!PmPowerCompletion
            Args: 00041100 00000001 00000001 00000002
 [ 16, 2]   0 e1 fffffa800263d980 00000000 fffff802c871c32c-fffffa8007471de0 Success [COLOR=#ff0000]Error Cancel pending
           \Driver\partmgr [/COLOR]   nt!PopRequestCompletion
            Args: 00041100 00000001 00000001 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8007471de0    

            Args: 00000000 00000000 00000000 00000000
A search revealed that you are using nForce as the chipset driver, and that includes nvstor.sys as the storage controller driver. You need to try to update nForce, as it contains not only the storage controller, but also network controller and a lot of other vital drivers.

Go to Drivers - Download NVIDIA Drivers, search for nForce, as per your motherboard's chipset specifications.
Let us know the results.

Edit ... I am seeing that the BIOS is very old.
Code:
Machine ID Information [From Smbios 2.3, DMIVersion 35, Size=2414]
BiosVendor = Dell Inc.                
BiosVersion = A11
[COLOR=#ff0000]BiosReleaseDate = 09/27/2006[/COLOR]
SystemManufacturer = Dell Inc.                
SystemProductName = Dell DXG051                  
BaseBoardManufacturer = Dell Inc.          
BaseBoardProduct = 0GC375
BaseBoardVersion =
 

My Computer

#5
Arc,
The bios is the latest from Dell.
I updated the Sound Card driver to one that is beta for windows 8 from Creative, but it doesn't seem to have updated the version of the driver. It still says its from 2011.

on the nforce issue for the nvstor64.sys file, I've not been able to find the correct driver to upload from them.
 

My Computer

System One

  • OS
    windows 8 64 bit

Arc

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#6
Steve, it it continue to crash, you may need to change the board ... as the chipset drivers or BIOS updates are not available for such an old board. I hope it is an upgrade install, and not an OEM. :(

Edit, a suggestion by usasma : Please follow the Hard Drive Diagnostic Procedure, because storage driver issues can be caused by physical disk problems.
 
Last edited:

My Computer

#7
Arc the machine was working fine with windows xp, just thought I would give windows 8 a try. seems i may go back if I can't get it to work.

Its fast and works fine except for the hard start when i turn it on. Seems like it should be a minor issue but I just can't nail it down.

Also, Dell has 64 bit drivers for XP and Vista. Which do you think would be the best choice for windows 8. I'll try them both before I give up.

thanks for your help.
 

My Computer

System One

  • OS
    windows 8 64 bit

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