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BSOD Crashing, typically when computer is not in use


vekkdm

New Member
Posts
2
#1
I've gotten several BSOD crashes when my computer is not in use. Yesterday, it happened for the first time when I was using it, so I was able to see the error message on the BSOD: CRITICAL_PROCESS_DIED. I uploaded the zip file below. Thanks.
 

My Computer

System One

  • OS
    Windows 8

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
Although it appears that you have updated Windows, your secdrv.sys driver dates from 2006 (it dates from 2012 on my Win8 system). Please visit Windows Update and get ALL available updates.

smihlp.sys dates from Mon May 30 12:21:37 2011 - it's likely a part of the UPEK Protector Suite
Please update it to the latest, Win8 compatible version.

Out of 4 memory dumps there were 3 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics



Code:
Loading Dump File [C:\Users\Owner\Downloads\060213-27625-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols;srv*c:\SymcachePublic*http://ctxsym.citrix.com/symbolsad/symbols
Executable search path is: 
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9200.16581.amd64fre.win8_gdr.130410-1505
Machine Name:
Kernel base = 0xfffff803`ff805000 PsLoadedModuleList = 0xfffff803`ffad1a20
Debug session time: Sun Jun  2 21:50:36.899 2013 (UTC - 4:00)
System Uptime: 1 days 1:57:21.570
Loading Kernel Symbols
...............................................................
................................................................
.....................................................
Loading User Symbols
Loading unloaded module list
......................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck EF, {fffffa8016514940, 0, 0, 0}

----- ETW minidump data unavailable-----
Probably caused by : ð

Followup: MachineOwner
---------

0: kd> !analyze -v; lmtsmn; !sysinfo cpuspeed; !sysinfo SMBIOS
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: fffffa8016514940, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

----- ETW minidump data unavailable-----

PROCESS_OBJECT: fffffa8016514940

IMAGE_NAME:  ð

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: ð

FAULTING_MODULE: 0000000000000000 

PROCESS_NAME:  ð

EXCEPTION_CODE: (NTSTATUS) 0x1671e640 - <Unable to get error code text>

BUGCHECK_STR:  0xEF_1671e640

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

CURRENT_IRQL:  83

STACK_TEXT:  
fffff880`1a7179a8 fffff803`ffd8965d : 00000000`000000ef fffffa80`16514940 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
fffff880`1a7179b0 fffff803`ffd20e7e : fffffa80`16514940 00000000`144d2c01 00000000`00000000 ffff1658`b9f59eb4 : nt!PspCatchCriticalBreak+0xad
fffff880`1a7179f0 fffff803`ffc967a1 : fffffa80`16514940 00000000`144d2c01 fffffa80`16514940 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x4aba4
fffff880`1a717a50 fffff803`ffc9c5d6 : ffffffff`ffffffff fffffa80`16514940 fffffa80`16514940 000007fd`e816c501 : nt!PspTerminateProcess+0x6d
fffff880`1a717a90 fffff803`ff85e453 : fffffa80`16514940 fffffa80`1671e640 fffff880`1a717b80 000007fd`e816c59c : nt!NtTerminateProcess+0x9e
fffff880`1a717b00 000007fd`e8042eaa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
000000a4`c0fedd88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x000007fd`e8042eaa


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0xEF_1671e640_IMAGE___

BUCKET_ID:  0xEF_1671e640_IMAGE___

Followup: MachineOwner
---------

start             end                 module name
fffff880`00e0e000 fffff880`00e7b000   ACPI     ACPI.sys     Thu Sep 20 02:09:16 2012 (505AB30C)
fffff880`011a0000 fffff880`011b7000   acpiex   acpiex.sys   Wed Jul 25 22:25:57 2012 (5010AAB5)
fffff880`0494b000 fffff880`049dd000   afd      afd.sys      Mon Nov 05 22:53:42 2012 (509889C6)
fffff880`0102f000 fffff880`01047000   AgileVpn AgileVpn.sys Wed Jul 25 22:23:11 2012 (5010AA0F)
fffff880`0218c000 fffff880`02196000   ApsHM64  ApsHM64.sys  Fri Aug 10 22:24:57 2012 (5025C279)
fffff880`02196000 fffff880`021bd000   Apsx64   Apsx64.sys   Sat Jul 21 03:30:07 2012 (500A5A7F)
fffff880`04894000 fffff880`048a5000   BasicDisplay BasicDisplay.sys Wed Jul 25 22:29:08 2012 (5010AB74)
fffff880`04529000 fffff880`04536000   BasicRender BasicRender.sys Wed Jul 25 22:28:51 2012 (5010AB63)
fffff880`04a2e000 fffff880`04a3a000   BATTC    BATTC.SYS    Thu Oct 11 01:19:58 2012 (507656FE)
fffff880`07d25000 fffff880`07d59000   bcbtums  bcbtums.sys  Tue Sep 25 12:09:37 2012 (5061D741)
fffff880`04521000 fffff880`04529000   Beep     Beep.SYS     Wed Jul 25 22:30:19 2012 (5010ABBB)
fffff880`00db9000 fffff880`00dc3000   BOOTVID  BOOTVID.dll  Wed Jul 25 22:30:22 2012 (5010ABBE)
fffff880`19d20000 fffff880`19d40000   bowser   bowser.sys   Wed Jul 25 22:28:01 2012 (5010AB31)
fffff880`03c2b000 fffff880`03c3d000   BthEnum  BthEnum.sys  Tue Jan 08 22:58:34 2013 (50ECEAEA)
fffff880`03daa000 fffff880`03de1000   BthLEEnum BthLEEnum.sys Wed Jul 25 22:25:02 2012 (5010AA7E)
fffff880`03c4d000 fffff880`03c6f000   bthpan   bthpan.sys   Wed Jul 25 22:23:42 2012 (5010AA2E)
fffff880`03c85000 fffff880`03daa000   bthport  bthport.sys  Thu Feb 28 23:55:37 2013 (513034C9)
fffff880`07d88000 fffff880`07d9f000   BTHUSB   BTHUSB.sys   Tue Jan 08 22:59:16 2013 (50ECEB14)
fffff880`07d59000 fffff880`07d88000   btwampfl btwampfl.sys Mon Jan 14 20:34:54 2013 (50F4B23E)
fffff880`07725000 fffff880`07782000   btwaudio btwaudio.sys Wed Dec 12 11:42:14 2012 (50C8B3E6)
fffff880`076ba000 fffff880`07725000   btwavdt  btwavdt.sys  Wed Dec 05 15:05:26 2012 (50BFA906)
fffff880`07782000 fffff880`07790000   btwl2cap btwl2cap.sys Thu Jul 26 11:14:41 2012 (50115EE1)
fffff880`03c3d000 fffff880`03c4d000   btwpanfl btwpanfl.sys Mon Dec 31 16:42:33 2012 (50E206C9)
fffff880`07790000 fffff880`07793a00   btwrchid btwrchid.sys Wed Dec 05 15:06:20 2012 (50BFA93C)
fffff960`008d6000 fffff960`0090c000   cdd      cdd.dll      Thu Jul 26 00:49:37 2012 (5010CC61)
fffff880`00c00000 fffff880`00c7f000   CI       CI.dll       Wed Mar 27 23:30:42 2013 (5153B962)
fffff880`00f98000 fffff880`00fec000   CLASSPNP CLASSPNP.SYS Thu Feb 28 23:59:20 2013 (513035A8)
fffff880`00d25000 fffff880`00d81000   CLFS     CLFS.SYS     Wed Jul 25 22:29:39 2012 (5010AB93)
fffff880`06276000 fffff880`0627c400   CmBatt   CmBatt.sys   Wed Jul 25 22:29:20 2012 (5010AB80)
fffff880`00ecc000 fffff880`00f58000   cng      cng.sys      Thu Oct 11 01:17:34 2012 (5076566E)
fffff880`045d6000 fffff880`045e5000   CompositeBus CompositeBus.sys Wed Jul 25 22:28:03 2012 (5010AB33)
fffff880`03c6f000 fffff880`03c7c000   condrv   condrv.sys   Wed Jul 25 22:30:08 2012 (5010ABB0)
fffff880`015ca000 fffff880`015de000   crashdmp crashdmp.sys Sat Feb 02 02:26:00 2013 (510CBF88)
fffff880`045b5000 fffff880`045d6000   dfsc     dfsc.sys     Wed Jul 25 22:26:53 2012 (5010AAED)
fffff880`045a4000 fffff880`045b5000   discache discache.sys Wed Jul 25 22:28:23 2012 (5010AB47)
fffff880`01de0000 fffff880`01dfc000   disk     disk.sys     Wed Jul 25 22:29:25 2012 (5010AB85)
fffff880`07c91000 fffff880`07cb3000   drmk     drmk.sys     Thu Oct 11 01:18:59 2012 (507656C3)
fffff880`07d04000 fffff880`07d11000   dump_diskdump dump_diskdump.sys Wed Jul 25 22:29:58 2012 (5010ABA6)
fffff880`07d11000 fffff880`07d25000   dump_dumpfve dump_dumpfve.sys Thu Sep 20 02:09:30 2012 (505AB31A)
fffff880`04200000 fffff880`044ca000   dump_iaStorA dump_iaStorA.sys Mon Jul 09 16:42:33 2012 (4FFB4239)
fffff880`046cc000 fffff880`04835000   dxgkrnl  dxgkrnl.sys  Sat Apr 13 01:09:52 2013 (5168E8A0)
fffff880`04846000 fffff880`04894000   dxgmms1  dxgmms1.sys  Tue Jan 08 22:58:58 2013 (50ECEB02)
fffff880`06130000 fffff880`061a0000   e1c63x64 e1c63x64.sys Mon Nov 26 14:40:36 2012 (50B3C5B4)
fffff880`01965000 fffff880`0197f000   EhStorClass EhStorClass.sys Wed Jul 25 22:26:24 2012 (5010AAD0)
fffff880`0450f000 fffff880`04518000   excfs    excfs.sys    Fri Mar 30 15:53:05 2012 (4F760F21)
fffff880`014dd000 fffff880`01599000   excsd    excsd.sys    Fri Mar 30 15:52:41 2012 (4F760F09)
fffff880`05341000 fffff880`05378000   fastfat  fastfat.SYS  Wed Jul 25 22:30:23 2012 (5010ABBF)
fffff880`019df000 fffff880`019f3000   fileinfo fileinfo.sys Wed Jul 25 22:28:02 2012 (5010AB32)
fffff880`0197f000 fffff880`019df000   fltmgr   fltmgr.sys   Wed Jul 25 22:30:09 2012 (5010ABB1)
fffff880`01cba000 fffff880`01cc4000   Fs_Rec   Fs_Rec.sys   Wed Jul 25 22:30:08 2012 (5010ABB0)
fffff880`020c1000 fffff880`02137000   fvevol   fvevol.sys   Thu Sep 20 02:08:15 2012 (505AB2CF)
fffff880`0203e000 fffff880`020a6000   fwpkclnt fwpkclnt.sys Thu Feb 28 23:55:54 2013 (513034DA)
fffff880`053f7000 fffff880`053fdc00   GEARAspiWDM GEARAspiWDM.sys Thu May 03 15:56:17 2012 (4FA2E2E1)
fffff803`fff51000 fffff803`fffbd000   hal      hal.dll      Tue Oct 23 23:03:21 2012 (50875A79)
fffff880`053d9000 fffff880`053ef000   HDAudBus HDAudBus.sys Thu Sep 20 02:08:43 2012 (505AB2EB)
fffff880`053b0000 fffff880`053c3000   HECIx64  HECIx64.sys  Mon Jul 02 18:14:58 2012 (4FF21D62)
fffff880`061dd000 fffff880`061f8000   HIDCLASS HIDCLASS.SYS Mon Apr 08 22:34:48 2013 (51637E48)
fffff880`053ef000 fffff880`053f7000   HIDPARSE HIDPARSE.SYS Wed Jul 25 22:30:15 2012 (5010ABB7)
fffff880`19c41000 fffff880`19d20000   HTTP     HTTP.sys     Thu Mar 14 20:17:15 2013 (5142688B)
fffff880`065cb000 fffff880`065eb000   i8042prt i8042prt.sys Wed Jul 25 22:28:50 2012 (5010AB62)
fffff880`01646000 fffff880`01910000   iaStorA  iaStorA.sys  Mon Jul 09 16:42:33 2012 (4FFB4239)
fffff880`0567b000 fffff880`05689000   ibmpmdrv ibmpmdrv.sys Wed Aug 15 22:40:18 2012 (502C5D92)
fffff880`04a54000 fffff880`052e9540   igdkmd64 igdkmd64.sys Tue Aug 21 13:08:36 2012 (5033C094)
fffff880`01047000 fffff880`01063000   intelppm intelppm.sys Mon Nov 05 22:55:02 2012 (50988A16)
fffff880`05436000 fffff880`05442000   iwdbus   iwdbus.sys   Mon Jul 23 16:19:17 2012 (500DB1C5)
fffff880`065eb000 fffff880`065fa000   kbdclass kbdclass.sys Wed Jul 25 22:28:47 2012 (5010AB5F)
fffff803`febda000 fffff803`febe3000   kd       kd.dll       Wed Jul 25 22:30:34 2012 (5010ABCA)
fffff880`01dd4000 fffff880`01ddf000   kdnic    kdnic.sys    Wed Jul 25 22:27:41 2012 (5010AB1D)
fffff880`0553a000 fffff880`05589000   ks       ks.sys       Sat Feb 02 02:25:50 2013 (510CBF7E)
fffff880`01c8e000 fffff880`01ca9000   ksecdd   ksecdd.sys   Thu Sep 20 02:09:16 2012 (505AB30C)
fffff880`01a6f000 fffff880`01a9e000   ksecpkg  ksecpkg.sys  Thu Oct 11 01:16:46 2012 (5076563E)
fffff880`07cb3000 fffff880`07cb8380   ksthunk  ksthunk.sys  Wed Jul 25 22:28:58 2012 (5010AB6A)
fffff880`0762f000 fffff880`07643000   lltdio   lltdio.sys   Wed Jul 25 22:24:02 2012 (5010AA42)
fffff880`04a3a000 fffff880`04a46000   LnvHIDHW LnvHIDHW.sys Mon Jul 30 03:11:29 2012 (501633A1)
fffff880`07600000 fffff880`07628000   luafv    luafv.sys    Wed Jul 25 22:29:13 2012 (5010AB79)
fffff880`00cc6000 fffff880`00d25000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Wed Jul 25 22:30:12 2012 (5010ABB4)
fffff880`077dc000 fffff880`077ea000   monitor  monitor.sys  Thu Feb 28 23:56:18 2013 (513034F2)
fffff880`04a1f000 fffff880`04a2e000   mouclass mouclass.sys Wed Jul 25 22:28:47 2012 (5010AB5F)
fffff880`014c1000 fffff880`014db000   mountmgr mountmgr.sys Wed Jul 25 22:29:33 2012 (5010AB8D)
fffff880`19d40000 fffff880`19d57000   mpsdrv   mpsdrv.sys   Thu Oct 11 01:15:15 2012 (507655E3)
fffff880`19d57000 fffff880`19dba000   mrxsmb   mrxsmb.sys   Tue Feb 05 17:29:08 2013 (511187B4)
fffff880`07d9f000 fffff880`07dea000   mrxsmb10 mrxsmb10.sys Wed Jul 25 22:23:06 2012 (5010AA0A)
fffff880`19dba000 fffff880`19df5000   mrxsmb20 mrxsmb20.sys Tue Feb 05 17:28:36 2013 (51118794)
fffff880`048b7000 fffff880`048c3000   Msfs     Msfs.SYS     Wed Jul 25 22:30:24 2012 (5010ABC0)
fffff880`04a46000 fffff880`04a4f000   mshidkmdf mshidkmdf.sys Wed Jul 25 22:29:24 2012 (5010AB84)
fffff880`00e85000 fffff880`00e8f000   msisadrv msisadrv.sys Wed Jul 25 22:28:02 2012 (5010AB32)
fffff880`0106b000 fffff880`010ce000   msrpc    msrpc.sys    Wed Jul 25 22:28:37 2012 (5010AB55)
fffff880`04598000 fffff880`045a4000   mssmbios mssmbios.sys Wed Jul 25 22:29:19 2012 (5010AB7F)
fffff880`01dbd000 fffff880`01dd4000   mup      mup.sys      Wed Jul 25 22:30:00 2012 (5010ABA8)
fffff880`01cc4000 fffff880`01dbd000   ndis     ndis.sys     Sat Feb 02 02:23:49 2013 (510CBF05)
fffff880`045f3000 fffff880`045ff000   ndistapi ndistapi.sys Thu Sep 20 02:09:19 2012 (505AB30F)
fffff880`077ea000 fffff880`077fe000   ndisuio  ndisuio.sys  Wed Jul 25 22:26:21 2012 (5010AACD)
fffff880`01000000 fffff880`0102f000   ndiswan  ndiswan.sys  Wed Jul 25 22:23:13 2012 (5010AA11)
fffff880`0544d000 fffff880`05461000   NDProxy  NDProxy.SYS  Mon Apr 08 22:33:41 2013 (51637E05)
fffff880`19c00000 fffff880`19c1c000   Ndu      Ndu.sys      Wed Jul 25 22:23:41 2012 (5010AA2D)
fffff880`04640000 fffff880`04650000   netbios  netbios.sys  Wed Jul 25 22:28:19 2012 (5010AB43)
fffff880`048f3000 fffff880`0494b000   netbt    netbt.sys    Wed Jul 25 22:24:26 2012 (5010AA5A)
fffff880`01a00000 fffff880`01a6f000   NETIO    NETIO.SYS    Thu Oct 11 01:16:20 2012 (50765624)
fffff880`0627f000 fffff880`065be000   NETwew00 NETwew00.sys Thu Feb 21 17:58:25 2013 (5126A691)
fffff880`048a5000 fffff880`048b7000   Npfs     Npfs.SYS     Wed Jul 25 22:30:26 2012 (5010ABC2)
fffff880`0458c000 fffff880`04598000   npsvctrig npsvctrig.sys Wed Jul 25 22:27:33 2012 (5010AB15)
fffff880`0457e000 fffff880`0458c000   nsiproxy nsiproxy.sys Wed Jul 25 22:25:00 2012 (5010AA7C)
fffff803`ff805000 fffff803`fff51000   nt       ntkrnlmp.exe Wed Apr 10 18:18:57 2013 (5165E551)
fffff880`01aab000 fffff880`01c8e000   Ntfs     Ntfs.sys     Sat Feb 02 02:25:09 2013 (510CBF55)
fffff880`04518000 fffff880`04521000   Null     Null.SYS     Wed Jul 25 22:30:16 2012 (5010ABB8)
fffff880`04536000 fffff880`0457e000   nvkflt   nvkflt.sys   Thu Jan 10 14:41:56 2013 (50EF1984)
fffff880`05690000 fffff880`06130000   nvlddmkm nvlddmkm.sys Thu Jan 10 14:41:20 2013 (50EF1960)
fffff880`01a9e000 fffff880`01aa8000   nvpciflt nvpciflt.sys Thu Jan 10 14:41:45 2013 (50EF1979)
fffff880`07643000 fffff880`076b1000   nwifi    nwifi.sys    Wed Jul 25 22:25:11 2012 (5010AA87)
fffff880`04600000 fffff880`0462a000   pacer    pacer.sys    Wed Jul 25 22:23:05 2012 (5010AA09)
fffff880`015b0000 fffff880`015ca000   partmgr  partmgr.sys  Tue Jan 08 23:01:42 2013 (50ECEBA6)
fffff880`00e8f000 fffff880`00ecc000   pci      pci.sys      Wed Jul 25 22:27:43 2012 (5010AB1F)
fffff880`01ca9000 fffff880`01cba000   pcw      pcw.sys      Wed Jul 25 22:28:44 2012 (5010AB5C)
fffff880`01599000 fffff880`015b0000   pdc      pdc.sys      Thu Feb 28 23:58:34 2013 (5130357A)
fffff880`1a886000 fffff880`1a952000   peauth   peauth.sys   Mon Apr 08 22:32:01 2013 (51637DA1)
fffff880`07c46000 fffff880`07c91000   portcls  portcls.sys  Thu Oct 11 01:16:51 2012 (50765643)
fffff880`00da4000 fffff880`00db9000   PSHED    PSHED.dll    Thu Jul 26 00:53:53 2012 (5010CD61)
fffff880`054f9000 fffff880`0551e000   rasl2tp  rasl2tp.sys  Wed Jul 25 22:23:16 2012 (5010AA14)
fffff880`0551e000 fffff880`05538000   raspppoe raspppoe.sys Wed Jul 25 22:24:55 2012 (5010AA77)
fffff880`00dc3000 fffff880`00de4000   raspptp  raspptp.sys  Wed Jul 25 22:23:13 2012 (5010AA11)
fffff880`015de000 fffff880`015fc000   rassstp  rassstp.sys  Wed Jul 25 22:23:59 2012 (5010AA3F)
fffff880`077b7000 fffff880`077db880   RCUVCAVS RCUVCAVS.sys Wed Aug 01 22:44:09 2012 (5019E979)
fffff880`04650000 fffff880`046c2000   rdbss    rdbss.sys    Wed Jul 25 22:25:57 2012 (5010AAB5)
fffff880`05442000 fffff880`0544d000   rdpbus   rdpbus.sys   Wed Jul 25 22:28:19 2012 (5010AB43)
fffff880`021bd000 fffff880`021f8000   rdyboost rdyboost.sys Wed Jul 25 22:28:34 2012 (5010AB52)
fffff880`03c00000 fffff880`03c2b000   rfcomm   rfcomm.sys   Thu Feb 28 23:56:33 2013 (51303501)
fffff880`04a00000 fffff880`04a1f000   risdxc64 risdxc64.sys Fri Sep 21 00:35:19 2012 (505BEE87)
fffff880`03de1000 fffff880`03df9000   rspndr   rspndr.sys   Wed Jul 25 22:24:06 2012 (5010AA46)
fffff880`0785d000 fffff880`07c45d80   RTKVHD64 RTKVHD64.sys Tue Aug 21 06:32:01 2012 (503363A1)
fffff880`1a952000 fffff880`1a95d000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`00cab000 fffff880`00cba000   Smb_driver_Intel Smb_driver_Intel.sys Thu Aug 16 16:11:24 2012 (502D53EC)
fffff880`07628000 fffff880`0762f000   smihlp   smihlp.sys   Mon May 30 12:21:37 2011 (4DE3C411)
fffff880`01400000 fffff880`01449000   spaceport spaceport.sys Mon Apr 08 22:34:53 2013 (51637E4D)
fffff880`1ae00000 fffff880`1ae8d000   srv      srv.sys      Wed Jul 25 22:25:28 2012 (5010AA98)
fffff880`1aee9000 fffff880`1af8a000   srv2     srv2.sys     Mon Apr 08 22:33:02 2013 (51637DDE)
fffff880`1a95d000 fffff880`1a9a1000   srvnet   srvnet.sys   Mon Apr 08 22:31:13 2013 (51637D71)
fffff880`01910000 fffff880`01965000   storport storport.sys Thu Feb 28 23:58:51 2013 (5130358B)
fffff880`05538000 fffff880`05539480   swenum   swenum.sys   Wed Jul 25 22:28:53 2012 (5010AB65)
fffff880`06200000 fffff880`06276000   SynTP    SynTP.sys    Wed Apr 17 23:55:17 2013 (516F6EA5)
fffff880`01e06000 fffff880`0203e000   tcpip    tcpip.sys    Thu Feb 28 23:57:45 2013 (51303549)
fffff880`1a9a1000 fffff880`1a9b3000   tcpipreg tcpipreg.sys Wed Jul 25 22:23:13 2012 (5010AA11)
fffff880`048e5000 fffff880`048f3000   TDI      TDI.SYS      Wed Jul 25 22:27:59 2012 (5010AB2F)
fffff880`048c3000 fffff880`048e5000   tdx      tdx.sys      Wed Jul 25 22:24:58 2012 (5010AA7A)
fffff880`00d81000 fffff880`00da4000   tm       tm.sys       Wed Jul 25 22:29:01 2012 (5010AB6D)
fffff880`00f58000 fffff880`00f80000   tpm      tpm.sys      Thu Feb 28 23:56:34 2013 (51303502)
fffff880`049f7000 fffff880`049ff000   Tppwr64v Tppwr64v.sys Tue Sep 04 00:28:58 2012 (5045838A)
fffff960`00740000 fffff960`00749000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`00c7f000 fffff880`00cab000   tunnel   tunnel.sys   Wed Jul 25 22:23:04 2012 (5010AA08)
fffff880`05378000 fffff880`053b0000   ucx01000 ucx01000.sys Thu Sep 20 02:07:54 2012 (505AB2BA)
fffff880`00fec000 fffff880`00ffe000   umbus    umbus.sys    Wed Jul 25 22:27:39 2012 (5010AB1B)
fffff880`054df000 fffff880`054f0000   usb3Hub  usb3Hub.sys  Wed Sep 26 07:04:00 2012 (5062E120)
fffff880`07794000 fffff880`077b7000   usbccgp  usbccgp.sys  Wed Jul 25 22:27:06 2012 (5010AAFA)
fffff880`045e8000 fffff880`045f3000   USBD     USBD.SYS     Thu Sep 20 02:10:20 2012 (505AB34C)
fffff880`053c3000 fffff880`053d9000   usbehci  usbehci.sys  Thu Sep 20 02:09:27 2012 (505AB317)
fffff880`05461000 fffff880`054df000   usbhub   usbhub.sys   Sat Feb 02 02:25:14 2013 (510CBF5A)
fffff880`05589000 fffff880`055fc000   UsbHub3  UsbHub3.sys  Sat Feb 02 02:23:36 2013 (510CBEF8)
fffff880`05600000 fffff880`0567b000   USBPORT  USBPORT.SYS  Thu Sep 20 02:09:39 2012 (505AB323)
fffff880`052ea000 fffff880`05341000   USBXHCI  USBXHCI.SYS  Fri Mar 01 21:16:03 2013 (513160E3)
fffff880`00f8b000 fffff880`00f98000   vdrvroot vdrvroot.sys Wed Jul 25 22:27:29 2012 (5010AB11)
fffff880`01449000 fffff880`01461000   volmgr   volmgr.sys   Wed Jul 25 22:29:22 2012 (5010AB82)
fffff880`01461000 fffff880`014c1000   volmgrx  volmgrx.sys  Wed Jul 25 22:29:59 2012 (5010ABA7)
fffff880`02137000 fffff880`0218c000   volsnap  volsnap.sys  Wed Jul 25 22:30:26 2012 (5010ABC2)
fffff880`065be000 fffff880`065cb000   vwifibus vwifibus.sys Wed Jul 25 22:27:54 2012 (5010AB2A)
fffff880`0462a000 fffff880`04640000   vwififlt vwififlt.sys Wed Jul 25 22:26:39 2012 (5010AADF)
fffff880`19df5000 fffff880`19dff000   vwifimp  vwifimp.sys  Wed Jul 25 22:26:39 2012 (5010AADF)
fffff880`049dd000 fffff880`049f7000   wanarp   wanarp.sys   Mon Apr 08 22:31:00 2013 (51637D64)
fffff880`04835000 fffff880`04846000   watchdog watchdog.sys Wed Jul 25 22:29:05 2012 (5010AB71)
fffff880`010ce000 fffff880`01190000   Wdf01000 Wdf01000.sys Tue Jan 08 22:59:00 2013 (50ECEB04)
fffff880`01600000 fffff880`01639000   WdFilter WdFilter.sys Fri Jan 25 02:56:28 2013 (51023AAC)
fffff880`01190000 fffff880`011a0000   WDFLDR   WDFLDR.SYS   Wed Jul 25 22:29:04 2012 (5010AB70)
fffff880`020a6000 fffff880`020c1000   wfplwfs  wfplwfs.sys  Wed Jul 25 22:23:58 2012 (5010AA3E)
fffff960`00035000 fffff960`00426000   win32k   win32k.sys   Mon Apr 08 22:34:32 2013 (51637E38)
fffff880`1aea6000 fffff880`1aebb000   WinUSB   WinUSB.sys   Wed Jul 25 22:26:38 2012 (5010AADE)
fffff880`046c2000 fffff880`046cc000   wmiacpi  wmiacpi.sys  Wed Jul 25 22:29:53 2012 (5010ABA1)
fffff880`00e7b000 fffff880`00e85000   WMILIB   WMILIB.SYS   Wed Jul 25 22:30:04 2012 (5010ABAC)
fffff880`011b7000 fffff880`011c2000   WppRecorder WppRecorder.sys Wed Jul 25 22:29:07 2012 (5010AB73)
fffff880`1aec7000 fffff880`1aed2000   WSDPrint WSDPrint.sys Wed Jul 25 22:29:47 2012 (5010AB9B)
fffff880`1aebb000 fffff880`1aec7000   WSDScan  WSDScan.sys  Thu Oct 11 01:19:44 2012 (507656F0)
fffff880`1ae8d000 fffff880`1aea6000   WudfPf   WudfPf.sys   Wed Jul 25 22:26:45 2012 (5010AAE5)
fffff880`1af8a000 fffff880`1afc0000   WUDFRd   WUDFRd.sys   Wed Jul 25 22:26:06 2012 (5010AABE)
fffff880`011c2000 fffff880`011f6000   XHCIPort XHCIPort.sys Wed Sep 26 07:04:01 2012 (5062E121)

Unloaded modules:
fffff880`1a831000 fffff880`1a862000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`1aebb000 fffff880`1aec7000   WSDScan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`1aec7000 fffff880`1aed2000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`1afc0000 fffff880`1affd000   1394ohci.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003D000
fffff880`1a800000 fffff880`1a831000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`1aebb000 fffff880`1aec7000   WSDScan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`1aec7000 fffff880`1aed2000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`1afc0000 fffff880`1affd000   1394ohci.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003D000
fffff880`1a9b3000 fffff880`1a9e4000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`1aec6000 fffff880`1aed2000   WSDScan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`1aed2000 fffff880`1aedd000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`1afc0000 fffff880`1affd000   1394ohci.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003D000
fffff880`1a83d000 fffff880`1a86e000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`1afee000 fffff880`1affa000   WSDScan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`1aebb000 fffff880`1aec6000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`1a800000 fffff880`1a83d000   1394ohci.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003D000
fffff880`1a9b3000 fffff880`1a9e4000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`1afd7000 fffff880`1afe3000   WSDScan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`1afe3000 fffff880`1afee000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`1a831000 fffff880`1a86e000   1394ohci.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003D000
fffff880`1a800000 fffff880`1a831000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`1afc0000 fffff880`1afcc000   WSDScan.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`1afcc000 fffff880`1afd7000   WSDPrint.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`1a9b3000 fffff880`1a9f0000   1394ohci.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003D000
fffff880`044de000 fffff880`0450f000   cdrom.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00031000
fffff880`07cb9000 fffff880`07cce000   WinUSB.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00015000
fffff880`07cce000 fffff880`07d04000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00036000
fffff880`01639000 fffff880`01646000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
fffff880`04200000 fffff880`044ca000   dump_iaStorA
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  002CA000
fffff880`044ca000 fffff880`044de000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00014000
fffff880`061a0000 fffff880`061dd000   1394ohci.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0003D000
fffff880`05400000 fffff880`05436000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00036000
fffff880`055bf000 fffff880`055f5000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00036000
fffff880`05589000 fffff880`055bf000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00036000
fffff880`045d6000 fffff880`045e8000   dam.sys 
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00012000
fffff880`00f80000 fffff880`00f8b000   WdBoot.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000B000
fffff880`01dd4000 fffff880`01de0000   hwpolicy.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`00cb9000 fffff880`00cc6000   ApiSetSchema
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
sysinfo: could not find necessary interfaces.
sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
sysinfo: could not find necessary interfaces.
sysinfo: note that mssmbios.sys must be loaded (XPSP2+).
0: kd> !process fffffa8016514940 3
GetPointerFromAddress: unable to read from fffff803ffb5d000
PROCESS fffffa8016514940
    SessionId: none  Cid: 02f0    Peb: 7f75b257000  ParentCid: 02e8
    DirBase: 12170a000  ObjectTable: fffff8a0018bf280  HandleCount: <Data Not Accessible>
    Image: csrss.exe
    VadRoot fffffa8018194010 Vads 169 Clone 0 Private 536. Modified 28308. Locked 4608.
    DeviceMap fffff8a00000c3c0
    Token                             fffff8a000d974b0
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
fffff78000000000: Unable to get shared data
    ElapsedTime                       00:00:00.000
    UserTime                          00:00:00.000
    KernelTime                        00:00:00.000
    QuotaPoolUsage[PagedPool]         456968
    QuotaPoolUsage[NonPagedPool]      22544
    Working Set Sizes (now,min,max)  (9733, 50, 345) (38932KB, 200KB, 1380KB)
    PeakWorkingSetSize                9747
    VirtualSize                       189 Mb
    PeakVirtualSize                   190 Mb
    PageFaultCount                    52050
    MemoryPriority                    BACKGROUND
    BasePriority                      13
    CommitCharge                      615

        *** Error in reading nt!_ETHREAD @ fffffa800bb7f080
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

vekkdm

New Member
Posts
2
#3
Thank you for your response. I ended up just completely reinstalling Windows 8 on my machine, but I'm still getting BSOD errors. Does that basically mean it's some sort of hardware issue?
 

My Computer

System One

  • OS
    Windows 8

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#4
It depends on what you've installed.
If it's bare Windows with no tweaks or extra software - and if it has ALL updates - then it's most likely hardware.
Since you had symptoms of a possible hardware problem before this - that makes it more likely now.

Run these free hardware diagnostics to see if they help to narrow it down: Hardware Diagnostics
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

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