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BSOD crashes MSI GT70 mainly while playing games


Posts
4
#1
My laptop is about 2 months old now and when ever I play games I usually get a BSOD crash within half to an hour every time. I personally have no clue how to fix these problems or read a dumb file correctly.

I have added an attachment with my latest crash logs any help would be much appreciated.

I used option 2 tool as well for bsod
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    MSI/ GT70
    CPU
    Intel core i7-4700MQ processor
    Memory
    DDRlll(L) 24GB (8GB*3)
    Graphics Card(s)
    Nvidia Geforce GTX 770M/ 3GB GDDR5
    Browser
    Firefox

lifetec

New Member
Power User
Posts
660
#2
Only 15 Windows updates installed ensure that you have ALL Windows Updates. Most Windows 8.1 system have around 55 or moreupdates on average). Please also install the windows 8.1 update 1. Windows 8.1 Update and Windows RT 8.1 Update also include security and performance updates, and they must be installed for your PC to receive any future security updates for Windows 8.1 or Windows RT 8.1.

The following devices have problems.

<
Device><![CDATA[Virtual Bluetooth Support (Include Audio)]]></Device>
<PNP_Device_ID><![CDATA[BTHENUM\{CBECAB40-A2C8-4AB3-ADC1-DE0FE95D8600}_LOCALMFG&0000\8&D514EBC&0&000000000000_00000000]]></PNP_Device_ID>
<Error_Code><![CDATA[This device is not working properly because Windows cannot load the drivers required for this device.]]>

<Device><![CDATA[Bluetooth LWFLT Device]]></Device>
<PNP_Device_ID><![CDATA[BTHENUM\{DD533152-01F4-435C-ABFE-984BC21A2A65}_LOCALMFG&0000\8&D514EBC&0&000000000000_00000000]]></PNP_Device_ID>
<Error_Code><![CDATA[This device is not working properly because Windows cannot load the drivers required for this device.]

<Device><![CDATA[Bluetooth Audio Device]]></Device>
<PNP_Device_ID><![CDATA[BTHENUM\{61118058-486C-4BB0-B4B8-ACE4DCADEC44}_LOCALMFG&0000\8&D514EBC&0&000000000000_00000000]]></PNP_Device_ID>
<Error_Code><![CDATA[This device cannot start.]]></Error_Code>
Please make sure that you have the latest Windows 8.1 compatible Bluetooth drivers installed for it (drivers may be loaded before Windows disables the device).

The 3 dumpfiles blame win32k.sys and ntkrnlmp.exe .

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 139, {3, ffffd000227586d0, ffffd00022758628, 0}
Probably caused by : win32k.sys ( win32k!EnterCritAvoidingDitHitTestHazard+13 )
Followup: MachineOwner
---------
5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KERNEL_SECURITY_CHECK_FAILURE (139)
A kernel component has corrupted a critical data structure.  The corruption
could potentially allow a malicious user to gain control of this machine.
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd000227586d0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd00022758628, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
Debugging Details:
------------------

TRAP_FRAME:  ffffd000227586d0 -- (.trap 0xffffd000227586d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff80263764928 rbx=0000000000000000 rcx=0000000000000003
rdx=ffffd00116f00180 rsi=0000000000000000 rdi=0000000000000000
rip=fffff802635f0a4f rsp=ffffd00022758860 rbp=fffff80263764928
 r8=0000000000000000  r9=000000000000003d r10=fffff8026347b000
r11=ffffd00022758910 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt! ?? ::FNODOBFM::`string'+0x1159f:
fffff802`635f0a4f cd29            int     29h
Resetting default scope
EXCEPTION_RECORD:  ffffd00022758628 -- (.exr 0xffffd00022758628)
ExceptionAddress: fffff802635f0a4f (nt! ?? ::FNODOBFM::`string'+0x000000000001159f)
   ExceptionCode: c0000409 (Security check failure or stack buffer overrun)
  ExceptionFlags: 00000001
NumberParameters: 1
   Parameter[0]: 0000000000000003
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
BUGCHECK_STR:  0x139
PROCESS_NAME:  explorer.exe
CURRENT_IRQL:  2
ERROR_CODE: (NTSTATUS) 0xc0000409 - Er is een bufferoverschrijdingsfout opgetreden voor stack-buffer in deze toepassing. Via deze overschrijdingsfout kan een kwaadwillige gebruiker de controle over deze toepassing verkrijgen.
EXCEPTION_CODE: (NTSTATUS) 0xc0000409 - Er is een bufferoverschrijdingsfout opgetreden voor stack-buffer in deze toepassing. Via deze overschrijdingsfout kan een kwaadwillige gebruiker de controle over deze toepassing verkrijgen.
EXCEPTION_PARAMETER1:  0000000000000003
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
LAST_CONTROL_TRANSFER:  from fffff802635daae9 to fffff802635cefa0
STACK_TEXT:  
ffffd000`227583a8 fffff802`635daae9 : 00000000`00000139 00000000`00000003 ffffd000`227586d0 ffffd000`22758628 : nt!KeBugCheckEx
ffffd000`227583b0 fffff802`635dae10 : 00000000`00000000 fffff802`635d081c 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffffd000`227584f0 fffff802`635da034 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiFastFailDispatch+0xd0
ffffd000`227586d0 fffff802`635f0a4f : ffffe001`32c951c0 fffff802`635134fd 00000000`00000000 00000000`00000001 : nt!KiRaiseSecurityCheckFailure+0xf4
ffffd000`22758860 fffff802`634d1815 : ffffe001`34c71080 fffff802`634d3e00 00000000`00000002 fffff802`635156f7 : nt! ?? ::FNODOBFM::`string'+0x1159f
ffffd000`227588c0 fffff802`634d3aa3 : 00000000`00000001 ffffd001`16f00180 00000000`0000003d ffffe001`3328a3b0 : nt!KiCommitThreadWait+0x1c5
ffffd000`22758940 fffff802`635134fd : ffffe001`32c951c0 ffffe001`3328a3b0 00000000`04bff700 ffffd000`00000002 : nt!ExpWaitForResource+0x273
ffffd000`22758a00 fffff960`00187a73 : ffffe001`34c71002 00000000`00000075 ffffd000`22758b80 00000000`04bff718 : nt!ExEnterPriorityRegionAndAcquireResourceExclusive+0x1ad
ffffd000`22758a90 fffff960`0013266d : 00000000`00000001 00000000`00000003 00000000`00000004 00000000`00000000 : win32k!EnterCritAvoidingDitHitTestHazard+0x13
ffffd000`22758ad0 fffff802`635da7b3 : ffffe001`34c71080 00000000`02b8ac60 00000000`00000001 ffffe001`34dcf7e0 : win32k!NtUserCallTwoParam+0x1d
ffffd000`22758b00 00007ffd`ae6995aa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`04bff6c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`ae6995aa

STACK_COMMAND:  kb
FOLLOWUP_IP: 
win32k!EnterCritAvoidingDitHitTestHazard+13
fffff960`00187a73 488bd8          mov     rbx,rax
SYMBOL_STACK_INDEX:  8
SYMBOL_NAME:  win32k!EnterCritAvoidingDitHitTestHazard+13
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: win32k
IMAGE_NAME:  win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  5308949c
IMAGE_VERSION:  6.3.9600.17031
BUCKET_ID_FUNC_OFFSET:  13
FAILURE_BUCKET_ID:  0x139_3_win32k!EnterCritAvoidingDitHitTestHazard
BUCKET_ID:  0x139_3_win32k!EnterCritAvoidingDitHitTestHazard
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:0x139_3_win32k!entercritavoidingdithittesthazard
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {1a, 2, 8, 1a}
Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+23a )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 000000000000001a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 000000000000001a, address which referenced memory
Debugging Details:
------------------

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80332dde138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
 000000000000001a 
CURRENT_IRQL:  2
FAULTING_IP: 
+1fa1d9d150
00000000`0000001a ??              ???
PROCESS_NAME:  System
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
BUGCHECK_STR:  AV
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
TRAP_FRAME:  ffffd0013f0845b0 -- (.trap 0xffffd0013f0845b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=000000000000001a rsp=ffffd0013f084741 rbp=ffffd0013f07fab0
 r8=00000000000000c0  r9=ffffe0013428fab0 r10=fffff80332d72f80
r11=000000061cacdc96 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
00000000`0000001a ??              ???
Resetting default scope
UNALIGNED_STACK_POINTER:  ffffd0013f084741
LAST_CONTROL_TRANSFER:  from fffff80332be9ae9 to fffff80332bddfa0
FAILED_INSTRUCTION_ADDRESS: 
+1fa1d9d150
00000000`0000001a ??              ???
STACK_TEXT:  
ffffd001`3f084468 fffff803`32be9ae9 : 00000000`0000000a 00000000`0000001a 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
ffffd001`3f084470 fffff803`32be833a : 00000000`00000008 fffff803`32d736e8 00000000`00000000 ffffd001`3f0845b0 : nt!KiBugCheckDispatch+0x69
ffffd001`3f0845b0 00000000`0000001a : 48000000`00000000 48ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : nt!KiPageFault+0x23a
ffffd001`3f084741 48000000`00000000 : 48ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 68000000`00000000 : 0x1a
ffffd001`3f084749 48ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0847 : 0x48000000`00000000
ffffd001`3f084751 00ffffd0`013f0847 : 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0847 00ffffd0`013f0847 : 0x48ffffd0`013f0847
ffffd001`3f084759 00ffffff`ff000000 : 68000000`00000000 68ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : 0x00ffffd0`013f0847
ffffd001`3f084761 68000000`00000000 : 68ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 88000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f084769 68ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0847 : 0x68000000`00000000
ffffd001`3f084771 00ffffd0`013f0847 : 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0847 00ffffd0`013f0847 : 0x68ffffd0`013f0847
ffffd001`3f084779 00ffffff`ff000000 : 88000000`00000000 88ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : 0x00ffffd0`013f0847
ffffd001`3f084781 88000000`00000000 : 88ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 a8000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f084789 88ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 a8000000`00000000 a8ffffd0`013f0847 : 0x88000000`00000000
ffffd001`3f084791 00ffffd0`013f0847 : 00ffffff`ff000000 a8000000`00000000 a8ffffd0`013f0847 00ffffd0`013f0847 : 0x88ffffd0`013f0847
ffffd001`3f084799 00ffffff`ff000000 : a8000000`00000000 a8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : 0x00ffffd0`013f0847
ffffd001`3f0847a1 a8000000`00000000 : a8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 c8000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f0847a9 a8ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 c8000000`00000000 c8ffffd0`013f0847 : 0xa8000000`00000000
ffffd001`3f0847b1 00ffffd0`013f0847 : 00ffffff`ff000000 c8000000`00000000 c8ffffd0`013f0847 00ffffd0`013f0847 : 0xa8ffffd0`013f0847
ffffd001`3f0847b9 00ffffff`ff000000 : c8000000`00000000 c8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : 0x00ffffd0`013f0847
ffffd001`3f0847c1 c8000000`00000000 : c8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 e8000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f0847c9 c8ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 e8000000`00000000 e8ffffd0`013f0847 : 0xc8000000`00000000
ffffd001`3f0847d1 00ffffd0`013f0847 : 00ffffff`ff000000 e8000000`00000000 e8ffffd0`013f0847 00ffffd0`013f0847 : 0xc8ffffd0`013f0847
ffffd001`3f0847d9 00ffffff`ff000000 : e8000000`00000000 e8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 : 0x00ffffd0`013f0847
ffffd001`3f0847e1 e8000000`00000000 : e8ffffd0`013f0847 00ffffd0`013f0847 00ffffff`ff000000 08000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f0847e9 e8ffffd0`013f0847 : 00ffffd0`013f0847 00ffffff`ff000000 08000000`00000000 08ffffd0`013f0848 : 0xe8000000`00000000
ffffd001`3f0847f1 00ffffd0`013f0847 : 00ffffff`ff000000 08000000`00000000 08ffffd0`013f0848 00ffffd0`013f0848 : 0xe8ffffd0`013f0847
ffffd001`3f0847f9 00ffffff`ff000000 : 08000000`00000000 08ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0847
ffffd001`3f084801 08000000`00000000 : 08ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 28000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f084809 08ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 28000000`00000000 28ffffd0`013f0848 : 0x08000000`00000000
ffffd001`3f084811 00ffffd0`013f0848 : 00ffffff`ff000000 28000000`00000000 28ffffd0`013f0848 00ffffd0`013f0848 : 0x08ffffd0`013f0848
ffffd001`3f084819 00ffffff`ff000000 : 28000000`00000000 28ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
ffffd001`3f084821 28000000`00000000 : 28ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 48000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f084829 28ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 48000000`00000000 48ffffd0`013f0848 : 0x28000000`00000000
ffffd001`3f084831 00ffffd0`013f0848 : 00ffffff`ff000000 48000000`00000000 48ffffd0`013f0848 00ffffd0`013f0848 : 0x28ffffd0`013f0848
ffffd001`3f084839 00ffffff`ff000000 : 48000000`00000000 48ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
ffffd001`3f084841 48000000`00000000 : 48ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 68000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f084849 48ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0848 : 0x48000000`00000000
ffffd001`3f084851 00ffffd0`013f0848 : 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0848 00ffffd0`013f0848 : 0x48ffffd0`013f0848
ffffd001`3f084859 00ffffff`ff000000 : 68000000`00000000 68ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
ffffd001`3f084861 68000000`00000000 : 68ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 88000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f084869 68ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0848 : 0x68000000`00000000
ffffd001`3f084871 00ffffd0`013f0848 : 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0848 00ffffd0`013f0848 : 0x68ffffd0`013f0848
ffffd001`3f084879 00ffffff`ff000000 : 88000000`00000000 88ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
ffffd001`3f084881 88000000`00000000 : 88ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 a8000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f084889 88ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 a8000000`00000000 a8ffffd0`013f0848 : 0x88000000`00000000
ffffd001`3f084891 00ffffd0`013f0848 : 00ffffff`ff000000 a8000000`00000000 a8ffffd0`013f0848 00ffffd0`013f0848 : 0x88ffffd0`013f0848
ffffd001`3f084899 00ffffff`ff000000 : a8000000`00000000 a8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
ffffd001`3f0848a1 a8000000`00000000 : a8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 c8000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f0848a9 a8ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 c8000000`00000000 c8ffffd0`013f0848 : 0xa8000000`00000000
ffffd001`3f0848b1 00ffffd0`013f0848 : 00ffffff`ff000000 c8000000`00000000 c8ffffd0`013f0848 00ffffd0`013f0848 : 0xa8ffffd0`013f0848
ffffd001`3f0848b9 00ffffff`ff000000 : c8000000`00000000 c8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
ffffd001`3f0848c1 c8000000`00000000 : c8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 e8000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f0848c9 c8ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 e8000000`00000000 e8ffffd0`013f0848 : 0xc8000000`00000000
ffffd001`3f0848d1 00ffffd0`013f0848 : 00ffffff`ff000000 e8000000`00000000 e8ffffd0`013f0848 00ffffd0`013f0848 : 0xc8ffffd0`013f0848
ffffd001`3f0848d9 00ffffff`ff000000 : e8000000`00000000 e8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 : 0x00ffffd0`013f0848
ffffd001`3f0848e1 e8000000`00000000 : e8ffffd0`013f0848 00ffffd0`013f0848 00ffffff`ff000000 08000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f0848e9 e8ffffd0`013f0848 : 00ffffd0`013f0848 00ffffff`ff000000 08000000`00000000 08ffffd0`013f0849 : 0xe8000000`00000000
ffffd001`3f0848f1 00ffffd0`013f0848 : 00ffffff`ff000000 08000000`00000000 08ffffd0`013f0849 00ffffd0`013f0849 : 0xe8ffffd0`013f0848
ffffd001`3f0848f9 00ffffff`ff000000 : 08000000`00000000 08ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 : 0x00ffffd0`013f0848
ffffd001`3f084901 08000000`00000000 : 08ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 28000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f084909 08ffffd0`013f0849 : 00ffffd0`013f0849 00ffffff`ff000000 28000000`00000000 28ffffd0`013f0849 : 0x08000000`00000000
ffffd001`3f084911 00ffffd0`013f0849 : 00ffffff`ff000000 28000000`00000000 28ffffd0`013f0849 00ffffd0`013f0849 : 0x08ffffd0`013f0849
ffffd001`3f084919 00ffffff`ff000000 : 28000000`00000000 28ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 : 0x00ffffd0`013f0849
ffffd001`3f084921 28000000`00000000 : 28ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 48000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f084929 28ffffd0`013f0849 : 00ffffd0`013f0849 00ffffff`ff000000 48000000`00000000 48ffffd0`013f0849 : 0x28000000`00000000
ffffd001`3f084931 00ffffd0`013f0849 : 00ffffff`ff000000 48000000`00000000 48ffffd0`013f0849 00ffffd0`013f0849 : 0x28ffffd0`013f0849
ffffd001`3f084939 00ffffff`ff000000 : 48000000`00000000 48ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 : 0x00ffffd0`013f0849
ffffd001`3f084941 48000000`00000000 : 48ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 68000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f084949 48ffffd0`013f0849 : 00ffffd0`013f0849 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0849 : 0x48000000`00000000
ffffd001`3f084951 00ffffd0`013f0849 : 00ffffff`ff000000 68000000`00000000 68ffffd0`013f0849 00ffffd0`013f0849 : 0x48ffffd0`013f0849
ffffd001`3f084959 00ffffff`ff000000 : 68000000`00000000 68ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 : 0x00ffffd0`013f0849
ffffd001`3f084961 68000000`00000000 : 68ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 88000000`00000000 : 0x00ffffff`ff000000
ffffd001`3f084969 68ffffd0`013f0849 : 00ffffd0`013f0849 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0849 : 0x68000000`00000000
ffffd001`3f084971 00ffffd0`013f0849 : 00ffffff`ff000000 88000000`00000000 88ffffd0`013f0849 00ffffd0`013f0849 : 0x68ffffd0`013f0849
ffffd001`3f084979 00ffffff`ff000000 : 88000000`00000000 88ffffd0`013f0849 00ffffd0`013f0849 00ffffff`ff000000 : 0x00ffffd0`013f0849

STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt!KiPageFault+23a
fffff803`32be833a 440f20c0        mov     rax,cr8
SYMBOL_STACK_INDEX:  2
SYMBOL_NAME:  nt!KiPageFault+23a
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  5318053f
IMAGE_VERSION:  6.3.9600.17041
BUCKET_ID_FUNC_OFFSET:  23a
FAILURE_BUCKET_ID:  AV_CODE_AV_NULL_IP_nt!KiPageFault
BUCKET_ID:  AV_CODE_AV_NULL_IP_nt!KiPageFault
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:av_code_av_null_ip_nt!kipagefault
FAILURE_ID_HASH:  {4ce35ff9-c5cf-d66d-0323-0f05e33f6692}
Followup: MachineOwnerFAILURE_ID_HASH:  {f9c803d6-838b-8937-2275-f06f60e09026}
Followup: MachineOwner
When a Windows/system driver like win32k.sys or ntkrnlmp.exe is blamed when experiencing a BSOD
it's most likely not the problem. Most of the time further analysis is neededto determine the actual cause.
The dumplfiles all mention WIN8_DRIVER_FAULT.
So my first advice is updating your system to windows 8.1. compatible drivers.

You have a MSI GT70 2OC/2OD please update all your drivers to the latest windows 8.1 versions from here MSI Global GT70 2OC

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :
Note: firstcheck the support/driver downloadsite of your OEM model or system for the latest windows 8.1 drivers.(see above)

rikvm_38F51D56 fffff800`6b819000 fffff800`6be62000 Mon May 14 09:49:40 2012 (4fb0b914) 00033650 rikvm_38F51D56.sys
Driver Description: Unknown driver, possibly dynamic as it doesn't appear in MSINFO32
Maybe associated with Cyberlink Power DVD (from this link: Some kind of virus? - Am I infected? What do I do? )Driver Update Site: No idea of how to update this driver. From this topic: Bsod x 2 diffrent.. 0x3d and 0xf4 - Tech Support Forum

SynTP fffff800`6a135000 fffff800`6a1a8000 Sat Aug 25 01:20:26 2012 (50380c3a) 0006e722 SynTP.sys
Driver Description: Synaptic Touch Pad Driver
Driver Update Site: Drivers ? Synaptics

NTIOLib_X64 fffff800`6c3f0000 fffff800`6c3f7000 Thu Oct 25 12:27:58 2012 (5089142e) 00008550 NTIOLib_X64.sys
Driver Description: MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
Driver Update Site: MSI Afterburner

e22w8x64 fffff800`6a7ce000 fffff800`6a7fb000 Mon Dec 03 16:42:37 2012 (50bcc86d) 000301a8 e22w8x64.sys
Driver Description: Killer Networks Ethernet Card. Driver dated Mon Dec 3 10:42:37 2012 (? and earlier) has Qualcomm Atheros Killer Service BSOD issue. Workaround here: MSI USA
Driver Update Site: http://www.killergaming.com/support/Downloads

HECIx64 fffff800`6a71b000 fffff800`6a72e000 Mon Dec 17 20:32:21 2012 (50cf7345) 0001803d HECIx64.sys
Driver Description: Intel Management Engine Interface
Driver Update Site: http://downloadcenter.intel.com/Default.aspx

btath_rcp fffff800`6bfb4000 fffff800`6c000000 Tue Dec 18 10:54:50 2012 (50d03d6a) 000218fb btath_rcp.sys
btath_hcrp fffff800`6b33d000 fffff800`6b389000 Tue Dec 18 10:54:54 2012 (50d03d6e) 0002e794 btath_hcrp.sys

Driver Description: Atheros Bluetooth Driver
Driver Update Site: ATHEROS drivers for Microsoft Windows (Atheros?????) or ATHEROS drivers for Microsoft Windows (Atheros?????)

akw8x64 fffff800`6a83d000 fffff800`6abd7000 Wed Jan 23 20:18:12 2013 (51003774) 003a593f akw8x64.sys
Driver Description: Qualcomm Atheros Killer driver
Driver Update Site: http://www.killergaming.com/support/driverdownloadsupport

RtsPer fffff800`6a0c3000 fffff800`6a135000 Fri Feb 01 08:09:27 2013 (510b6a27) 00070c82 RtsPer.sys
Driver Description: Realtek PCIE CardReader Driver
Driver Update Site: select PCIe NOT USB Realtek

iaStorA fffff800`67e50000 fffff800`68121000 Tue Mar 19 00:36:36 2013 (5147a504) 000b5818 iaStorA.sys
dump_iaStorA fffff800`68cb9000 fffff800`68f8a000 Tue Mar 19 00:36:36 2013 (5147a504) 000b5818 dump_iaStorA.sys

Driver Description: Intel RST (Rapid Storage Technology) driver
Driver Update Site: http://downloadcenter.intel.com/Default.aspx

RTKVHD64 fffff800`6aefa000 fffff800`6b231400 Fri Mar 29 14:40:06 2013 (515599b6) 0033c82e RTKVHD64.sys
Driver Description: Realtek High Definition Audio Function Driver
Driver Update Site: Realtek

If the BSOD's continue after updating your system to windows 8.1, I'd suggest running Driver Verifier according to theseinstructions: Driver Verifier Settings
 
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My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Posts
4
#3
Ok I have been updating my drivers but when i came to this one:

RtsPer fffff800`6a0c3000 fffff800`6a135000 Fri Feb 01 08:09:27 2013 (510b6a27) 00070c82 RtsPer.sys
Driver Description: Realtek PCIE CardReader Driver
Driver Update Site: select PCIe NOT USB Realtek


I was given two options for the PCIe and I have no clue which one to pick or how I would figure out which one to pick

[TD="class: etxt-top10-box, bgcolor: #FFFFFF"]PCIE RTS5229 card reader driver for Linux[/TD]
[TD="class: etxt-center, bgcolor: #FFFFFF"]V1.07[/TD]
[TD="class: etxt-center, bgcolor: #FFFFFF"]2012/7/12[/TD]
[TD="class: etxt-right, bgcolor: #FFFFFF"]65k[/TD]
[TD="class: etxt-bold-006699, bgcolor: #FFFFFF"]CN[/TD]
[TD="class: etxt-bold-006699, bgcolor: #FFFFFF"]US1[/TD]
[TD="class: etxt-bold-006699, bgcolor: #FFFFFF"]UK1[/TD]
[TD="class: etxt-bold-006699, bgcolor: #FFFFFF"]US2[/TD]
[TD="class: etxt-bold-006699, bgcolor: #FFFFFF"]HK1[/TD]
[TD="class: etxt-bold-006699, bgcolor: #FFFFFF"]US3[/TD]

[TD="class: etxt-top10-box, bgcolor: #F6F9FC"]PCIE RTS5209 card reader driver for Linux[/TD]
[TD="class: etxt-center, bgcolor: #F6F9FC"]V1.10[/TD]
[TD="class: etxt-center, bgcolor: #F6F9FC"]2012/7/12[/TD]



Other then that things are going pretty well

Edit 1 - I figured out the problem.. or one of my friends did :)

Edit 2- So I have updated everything so hopefully these BSOD go away now. Thanks a lot for taking your time to help me, It's much appreciated. If I have any more BSOD I'll come back here :).
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    MSI/ GT70
    CPU
    Intel core i7-4700MQ processor
    Memory
    DDRlll(L) 24GB (8GB*3)
    Graphics Card(s)
    Nvidia Geforce GTX 770M/ 3GB GDDR5
    Browser
    Firefox

lifetec

New Member
Power User
Posts
660
#4
Somehow i noticed that the MSI link to your model didn't work, but this is the working one MSI Global GT70 2OC
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Posts
4
#5
There's still something causing crashes and form the list you gave me there's two things I'm suspicions of:

rikvm_38F51D56 fffff800`6b819000 fffff800`6be62000 Mon May 14 09:49:40 2012 (4fb0b914) 00033650 rikvm_38F51D56.sys
Driver Description: Unknown driver, possibly dynamic as it doesn't appear in MSINFO32
Maybe associated with Cyberlink Power DVD (from this link: Some kind of virus? - Am I infected? What do I do? )Driver Update Site: No idea of how to update this driver. From this topic: Bsod x 2 diffrent.. 0x3d and 0xf4 - Tech Support Forum

I had no clue what to do with this one.

NTIOLib_X64 fffff800`6c3f0000 fffff800`6c3f7000 Thu Oct 25 12:27:58 2012 (5089142e) 00008550 NTIOLib_X64.sys
Driver Description: MSI Afterburner driver (known BSOD issues with Windows) Also found to be a part of MSI Live Update 5
Driver Update Site: MSI Afterburner

This one here i updated but is it even a necessary program, I haven't overclocked once yet and I'm not even sure if it updated the driver correctly when i tried.

Anyways I made another crash report using that method 2 tool agian seeing how I had 2 bsod:



 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    MSI/ GT70
    CPU
    Intel core i7-4700MQ processor
    Memory
    DDRlll(L) 24GB (8GB*3)
    Graphics Card(s)
    Nvidia Geforce GTX 770M/ 3GB GDDR5
    Browser
    Firefox

lifetec

New Member
Power User
Posts
660
#6
I would first ignore the Rikvm driver.
If you don't use MSI Live update 5 program, and don't overclock i would uninstall MSI Afterburner.

The new dumpfiles are the same and still blame the windows drivers/system.
Info:
STOP 0x0000003B: SYSTEM_SERVICE_EXCEPTION
Usual causes: System service, Device driver, graphics driver, ?memory

The other is STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

The Intel Chipset, Management,Rapid Storage, Big Lan/Bluetooth, drivers are still not updated, please update all these drivers from the MSI site mentioned above.

The new systeminfo still mention only 16 windows update, pleasevisit Windows Update and get ALL available updates (it may take several tripsto get them all). This will update all your windows systemfiles to the latest versions and will make your system stabler.

Also there are BIOSupdates for windows 8.1 on this site.

If the BSOD's continue after updating your system to windows 8.1, I'd suggest running Driver Verifier according to these instructions:
Driver Verifier Settings . And upload these dumpfiles again.

Also you could test your memory with memtest 86+, info and download here Memory Diagnostics
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Posts
4
#7
When i try updating my Intel chipset, Management and Rapid storage the installer says the version I have is newer then the one on the MSI site. I know I updated those drivers through Intel yesterday.

Also when I try to update windows it says I'm up to date and it only downloaded one update last night I believe.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    MSI/ GT70
    CPU
    Intel core i7-4700MQ processor
    Memory
    DDRlll(L) 24GB (8GB*3)
    Graphics Card(s)
    Nvidia Geforce GTX 770M/ 3GB GDDR5
    Browser
    Firefox

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