BSOD crash when USB storage device is inserted

[Legomanu]

Hi

I am having regular problems with BSOD crashes when insert a USB storage device. The problem first arose following reinstalling windows and associated drivers. I have tried updating drivers and deleting and reinstalling the USB drivers but to no avail.

I attach a file containing recent data that is gathered from a crash.

I would be very grateful if someone could analyse the data to identify the problem and suggest any possible solutions.

Thanks

 

[lifetec]

From your msinfo.32

<Device><![CDATA[Programmable Root Enumerator]]></Device>
<PNP_Device_ID><![CDATA[ROOT\PROGRAMMING_SUPPORT\0001]]></PNP_Device_ID>
<Error_Code><![CDATA[This device is not working properly because Windows cannot load the drivers required for this device.]]></Error_Code>

The dumpfile BugCheck C2, {7, 1205, 407000e, ffffe00000ac00f0} blames Probably caused by : iaStorF.sys

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck C2, {7, 1205, 407000e, ffffe00000ac00f0}
*** WARNING: Unable to verify timestamp for iaStorF.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorF.sys
GetPointerFromAddress: unable to read from fffff80367150150
GetUlongFromAddress: unable to read from fffff80367150208
Probably caused by : iaStorF.sys ( iaStorF+131e )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
BAD_POOL_CALLER (c2)
The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arguments:
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001205, (reserved)
Arg3: 000000000407000e, Memory contents of the pool block
Arg4: ffffe00000ac00f0, Address of the block of pool being deallocated
Debugging Details:
------------------

DUMP_FILE_ATTRIBUTES: 0x8
  Kernel Generated Triage Dump
POOL_ADDRESS:  ffffe00000ac00f0 Nonpaged pool
FREED_POOL_TAG:  RstF
BUGCHECK_STR:  0xc2_7_RstF
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
CURRENT_IRQL:  0
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
LAST_CONTROL_TRANSFER:  from fffff803670953ca to fffff80366f50ca0
STACK_TEXT:  
ffffd000`39655018 fffff803`670953ca : 00000000`000000c2 00000000`00000007 00000000`00001205 00000000`0407000e : nt!KeBugCheckEx
ffffd000`39655020 fffff800`00c1031e : 00000000`00000000 ffffe000`0d095901 ffffe000`0ba19c10 ffffe000`0e192db0 : nt!ExFreePoolWithTag+0x10fa
ffffd000`396550f0 00000000`00000000 : ffffe000`0d095901 ffffe000`0ba19c10 ffffe000`0e192db0 ffffe000`0b813d20 : iaStorF+0x131e

STACK_COMMAND:  kb
FOLLOWUP_IP: 
iaStorF+131e
fffff800`00c1031e ??              ???
SYMBOL_STACK_INDEX:  2
SYMBOL_NAME:  iaStorF+131e
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: iaStorF
IMAGE_NAME:  iaStorF.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4f5e319f
FAILURE_BUCKET_ID:  0xc2_7_RstF_iaStorF+131e
BUCKET_ID:  0xc2_7_RstF_iaStorF+131e
ANALYSIS_SOURCE:  KM
FAILURE_ID_HASH_STRING:  km:0xc2_7_rstf_iastorf+131e
FAILURE_ID_HASH:  {f7fa26b6-6e68-69b5-7668-84d625b41a69}
Followup: MachineOwner

The IaStorf.sys is Driver Description: Intel RST (Rapid Storage Technology) Filter driver

Please update this driver from the CLEVO site your model is W35_37ET and choice drivers all
CLEVO - Download .

Look for the windows 8 driver, Please also update all your other drivers to the latest versions.

 

[Legomanu]

Thank you. I tried this but unfortunately it didn't solve the issue, I have re-installed Windows 8 and the problem has been solved. But thank you for putting the time and effort in to try and solve the issue.