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BSOD/Crash: Possible graphics issue


10mejia

New Member
Posts
4
#1
Hi everyone! So for the past couple months my computer has been crashing at random. I've attatched the .zip file that contains all the information needed after following the BSOD posting instructions thread. The only extra details that I can add would be that i've noticed the crashing has happened while watching youtube/netflix videos or through VLC media player or when there are some form of flash animations. In addition, there were a handful of times the computer would crash just on the desktop. I've also noticed that these crashes would also occur after simply closing my laptop and opening it later to continue using it; however if I properly shutdown the laptop prior to closing, the crashes don't occur. Please and thank you to anyone who can help! I can't use my laptop often anymore because of this issue.

Edit: I'd also get an error stating "power river state failure"
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    Browser
    Firefox

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,365
#2
Hi 10mejia,

Apologies for the huge delay.

Are you still in need of help?
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,365
#4
Please upload a new zip from the DM Log Collector.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

10mejia

New Member
Posts
4
#5
Here is the new and updated log file collected using DM log collector form the stickied post. there is an older version on my original post; if that helps at all.

EDIT: I still need help with this issue! Sorry for the late reply! Please and thank you!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    Browser
    Firefox

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,365
#6
According to the files no crash has happened in ~3months.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

10mejia

New Member
Posts
4
#7
I tired avoiding using it for a long while, but I'd still use it every few weeks. Just yesterday I was using it to grab the Dm logs you asked for and it crashed. The computer seems to restart and reboot out of nowhere. Is there anything else you could do? I did redo the Dm log collection after the crash/restart as well.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    Browser
    Firefox