• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

BSOD Crash Error 0x0000000a


ken1988

New Member
Posts
1
#1
Hello, for the past couple of days, I have been getting random BSODs (usually while gaming). I have attached the log files.
I ran Windows Memory Diagnostic, and it told me that I had a hardware issue, however I ran HDI Memtest and Memtest86 for several hours without any issues, so I assume my RAM is fine.

Please note that there are only two dumps relevant to this issue (dated 7/5/2015 and 7/6/2015) because I did a system recovery rollback on 7/6 in order to see if it would help the problem, so all dumps before that have been erased.

Thank you so much for your help!
 

My Computer

System One

  • OS
    Windows 8

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,436
#2
Hi ken1988,

Welcome to the 8forums.
Although I'm pretty new to this, I'll try to help you out.

Because you already checked your RAM there is for now only 1 thing to do, updating drivers.
Please update following drivers:
Code:
Realtek HD Audio driver
[COLOR=red][B]MBfilt64.sys Fri Jul 31 05:40:32 2009 (4A7267B0)
[/B][URL="http://www.realtek.com.tw/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false"]Realtek[/URL]

[/COLOR]nVidia Streaming Kernel service
[COLOR=red][B]NvStreamKms.sys Mon Jan 12 18:56:42 2015 (54B40ADA)[/B][/COLOR] 
Please check following link for a possible fix:
[URL]https://forums.geforce.com/default/topic/573811/nvidia-streamer-service-may-be-freezing-your-pc/[/URL]

The following is for information purposes only.
Code:
The following information contains the relevant information from the blue screen analysis: 
**************************Mon Jul 6 18:09:26.849 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:13:57.647[/B] 

Probably caused by :[B]dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation+501 )[/B] 

BugCheck [B]1A, {403, fffff680001de3e8, d6f00001a1af886f, fffffe80001de3e8}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL] 

Arguments: 
Arg1: 0000000000000403, The subtype of the bugcheck. 
Arg2: fffff680001de3e8 
Arg3: d6f00001a1af886f 
Arg4: fffffe80001de3e8 
BUGCHECK_STR: 0x1a_403 

PROCESS_NAME: ffxiv_dx11.exe 

FAILURE_BUCKET_ID: [B]0x1a_403_dxgmms1!VIDMM_GLOBAL::CloseLocalAllocation[/B] 

CPUID: "Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz" 

MaxSpeed: 2600 

CurrentSpeed: [B]2594[/B] 

BIOS Version 1.03.05aRLS1 

BIOS Release Date 01/23/2015 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Mon Jul 6 05:53:52.830 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:11:40.628[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3629a )[/B] 

BugCheck [B]1A, {403, fffff68076e22608, f9800001a1af8867, fffffe8076e22608}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL] 

Arguments: 
Arg1: 0000000000000403, The subtype of the bugcheck. 
Arg2: fffff68076e22608 
Arg3: f9800001a1af8867 
Arg4: fffffe8076e22608 
BUGCHECK_STR: 0x1a_403 

PROCESS_NAME: MsMpEng.exe 

FAILURE_BUCKET_ID: [B]0x1a_403_nt!_??_::FNODOBFM::_string_[/B] 

CPUID: "Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz" 

MaxSpeed: 2600 

CurrentSpeed: [B]2594[/B] 

BIOS Version 1.03.05aRLS1 

BIOS Release Date 01/23/2015
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

Users Who Are Viewing This Thread (Users: 0, Guests: 1)