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BSOD connecting to VPN (Sonicwall), SWIPsec.sys error


ender6456

New Member
Posts
5
#1
I am consistently getting BSOD's when either trying to connect to a VPN (Sonicwall) with a browser open (chrome, firefox or internet explorer) or when launching a browser while connected to a VPN. They seem to be connected somehow because I can recreate the BSOD everytime by doing one or the other. Also, I should note that the BSOD only occurs over wifi and not when connected over a LAN line. The majority of the dump's point to SWIPsec.sys which in turn seems to point back to Sonicwall.

I originally assumed that the issue was related to my wireless drivers, but I have tried both the recommended driver from Dell as well as the most current driver from Intel and the results were the same. I also made sure that I was using the most current version of Sonicwall.

PC Specs:
Dell Inspiron 17r
Intel i7-3630QM (2.40 GHz)
16 GB RAM
Nvidia GeForce GT 650M
Intel Centrino Wireless-N 2230
Windows 8.1 x64 w/latest updates

Below is the required information. Any suggestions would be appreciated.

Thank you,
Kris

View attachment 63369
 

My Computer

System One

  • OS
    Windows 8.1

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#3
Please fill in your system specs.

Drivers that have been flagged, please update or remove them
Code:
Citrix Deterministic Networks DNE Driver (Cisco VPM Client)
*** WARNING: Unable to verify timestamp for [COLOR=#ff0000]dnelwf64.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 
[URL="http://www.citrix.com/go/lp/dne.html"]DNE Support - Deterministic Networks - Citrix[/URL]

SonicWall IPsec Driver
*** WARNING: Unable to verify timestamp for[COLOR=#ff0000] SWIPsec.sys [/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 
[URL]http://https://www.mysonicwall.com[/URL] (login required)

Avast! Virtualization Driver
*** WARNING: Unable to verify timestamp for [COLOR=#ff0000]aswSnx.sys[/COLOR] 
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys 
Please remove Avast temporarily using [URL="https://www.avast.com/uninstall-utility"]Avast uninstall tool[/URL]
Recommended to update or remove following driver
Code:
PC Doctor Driver
[COLOR=red][B]pcdsrvc_x64.pkms Tue May 10 02:20:44 2011 (4DC884DC)[/B][/COLOR] 
[URL="http://www.pc-doctor.com/"]PC-Doctor Computer & Android Hardware Diagnostic Software Tools, PC Repair Kits[/URL]
That should cover most, if not all, of the BSOD's.



The following is for information purposes only.
Code:
The following information contains the relevant information from the blue screen analysis: 
**************************Thu Jul 9 06:43:10.713 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]1 days 22:40:40.497[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )[/B] 

BugCheck [B]139, {3, ffffd000267db890, ffffd000267db7e8, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL] 

Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
Arg2: ffffd000267db890, Address of the trap frame for the exception that caused the bugcheck 
Arg3: ffffd000267db7e8, Address of the exception record for the exception that caused the bugcheck 
Arg4: 0000000000000000, Reserved 
BUGCHECK_STR: 0x139 

DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 

PROCESS_NAME: SftService.exe 

FAILURE_BUCKET_ID: [B]0x139_3_nt!KiFastFailDispatch[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Tue Jul 7 08:01:40.424 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:07:51.602[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+18d1 )[/B] 

BugCheck [B]19, {3, ffffe00010be9590, 18f2de38ffffc000, ffffe00010be9590}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL] 

Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt. 
Arg2: ffffe00010be9590, the pool entry being checked. 
Arg3: 18f2de38ffffc000, the read back flink freelist value (should be the same as 2). 
Arg4: ffffe00010be9590, the read back blink freelist value (should be the same as 2). 
BUGCHECK_STR: 0x19_3 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0x19_3_nt!ExAllocatePoolWithTag[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Tue Jul 7 07:53:02.883 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:06:43.796[/B] 

*** WARNING: Unable to verify timestamp for dnelwf64.sys 

*** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 

Probably caused by :[B]dnelwf64.sys ( dnelwf64+1702c )[/B] 

BugCheck [B]133, {0, 501, 500, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000133"]DPC_WATCHDOG_VIOLATION (133)[/URL] 

Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending 
component can usually be identified with a stack trace. 
Arg2: 0000000000000501, The DPC time count (in ticks). 
Arg3: 0000000000000500, The DPC time allotment (in ticks). 
Arg4: 0000000000000000 
BUGCHECK_STR: 0x133 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0x133_DPC_dnelwf64+1702c[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Tue Jul 7 07:44:44.163 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]4 days 6:51:43.917[/B] 

*** WARNING: Unable to verify timestamp for dnelwf64.sys 

*** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 

Probably caused by :[B]dnelwf64.sys ( dnelwf64+1702c )[/B] 

BugCheck [B]C5, {8, 2, 0, fffff8017b4c24ef}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000C5"]DRIVER_CORRUPTED_EXPOOL (c5)[/URL] 

Arguments: 
Arg1: 0000000000000008, memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
Arg4: fffff8017b4c24ef, address which referenced memory 
BUGCHECK_STR: 0xC5_2 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0xC5_2_dnelwf64+1702c[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Thu Jul 2 01:08:53.848 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]1 days 23:06:37.679[/B] 

*** WARNING: Unable to verify timestamp for dnelwf64.sys 

*** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 

Probably caused by :[B]dnelwf64.sys ( dnelwf64+1702c )[/B] 

BugCheck [B]19, {3, ffffe00114179280, 100000000, ffffe00114179280}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL] 

Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt. 
Arg2: ffffe00114179280, the pool entry being checked. 
Arg3: 0000000100000000, the read back flink freelist value (should be the same as 2). 
Arg4: ffffe00114179280, the read back blink freelist value (should be the same as 2). 
BUGCHECK_STR: 0x19_3 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0x19_3_dnelwf64+1702c[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Mon Jun 29 01:23:39.392 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:21:53.185[/B] 

*** WARNING: Unable to verify timestamp for SWIPsec.sys 

*** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 

Probably caused by :[B]SWIPsec.sys ( SWIPsec+126ee )[/B] 

BugCheck [B]D1, {ffffe000d3b9eff8, 2, 1, fffff801196686ee}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL] 

Arguments: 
Arg1: ffffe000d3b9eff8, memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation 
Arg4: fffff801196686ee, address which referenced memory 
BUGCHECK_STR: AV 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]AV_SWIPsec+126ee[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Mon Jun 29 01:00:53.953 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 1:39:45.036[/B] 

*** WARNING: Unable to verify timestamp for SWIPsec.sys 

*** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 

Probably caused by :[B]SWIPsec.sys ( SWIPsec+12675 )[/B] 

BugCheck [B]D1, {ffffe000711d202c, 2, 0, fffff8007b286675}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL] 

Arguments: 
Arg1: ffffe000711d202c, memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
Arg4: fffff8007b286675, address which referenced memory 
BUGCHECK_STR: AV 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]AV_SWIPsec+12675[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Sun Jun 28 23:20:33.109 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:02:52.845[/B] 

*** WARNING: Unable to verify timestamp for dnelwf64.sys 

*** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 

Probably caused by :[B]dnelwf64.sys ( dnelwf64+1c7ad )[/B] 

BugCheck [B]C5, {8, 2, 0, fffff80136f2b4ef}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000C5"]DRIVER_CORRUPTED_EXPOOL (c5)[/URL] 

Arguments: 
Arg1: 0000000000000008, memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
Arg4: fffff80136f2b4ef, address which referenced memory 
BUGCHECK_STR: 0xC5_2 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0xC5_2_dnelwf64+1c7ad[/B] 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Fri Jun 26 01:38:53.129 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 18:32:39.210[/B] 

*** WARNING: Unable to verify timestamp for dnelwf64.sys 

*** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 

Probably caused by :[B]dnelwf64.sys ( dnelwf64+1702c )[/B] 

BugCheck [B]139, {3, ffffd0002e2f0620, ffffd0002e2f0578, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL] 

Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
Arg2: ffffd0002e2f0620, Address of the trap frame for the exception that caused the bugcheck 
Arg3: ffffd0002e2f0578, Address of the exception record for the exception that caused the bugcheck 
Arg4: 0000000000000000, Reserved 
BUGCHECK_STR: 0x139 

DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0x139_3_dnelwf64+1702c[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Tue Jun 23 06:58:08.314 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:07:41.349[/B] 

*** WARNING: Unable to verify timestamp for SWIPsec.sys 

*** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 

Probably caused by :[B]SWIPsec.sys ( SWIPsec+12555 )[/B] 

BugCheck [B]D1, {ffffe000c8b9d000, 2, 0, fffff80161a98555}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL] 

Arguments: 
Arg1: ffffe000c8b9d000, memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
Arg4: fffff80161a98555, address which referenced memory 
BUGCHECK_STR: AV 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]AV_SWIPsec+12555[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Tue Jun 23 06:49:46.277 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:23:01.069[/B] 

*** WARNING: Unable to verify timestamp for SWIPsec.sys 

*** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 

Probably caused by :[B]SWIPsec.sys ( SWIPsec+1267c )[/B] 

BugCheck [B]D1, {ffffe001c79ce200, 2, 1, fffff800cffd267c}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL] 

Arguments: 
Arg1: ffffe001c79ce200, memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation 
Arg4: fffff800cffd267c, address which referenced memory 
BUGCHECK_STR: AV 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]AV_SWIPsec+1267c[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Tue Jun 23 06:25:55.245 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]1 days 7:05:53.860[/B] 

Probably caused by :[B]ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+51 )[/B] 

BugCheck [B]1000007E, {ffffffffc0000005, fffff803d116b815, ffffd000ccff7928, ffffd000ccff7130}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL] 

Arguments: 
Arg1: ffffffffc0000005, The exception code that was not handled 
Arg2: fffff803d116b815, The address that the exception occurred at 
Arg3: ffffd000ccff7928, Exception Record Address 
Arg4: ffffd000ccff7130, Context Record Address 
PROCESS_NAME: System 

BUGCHECK_STR: AV 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

FAILURE_BUCKET_ID: [B]AV_nt!ExpScanGeneralLookasideList[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Sun Jun 21 23:18:46.691 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]1 days 22:34:54.189[/B] 

*** WARNING: Unable to verify timestamp for aswSnx.sys 

*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys 

Probably caused by :[B]mrxsmb10.sys ( mrxsmb10!_MRxSmbAllocateSideBuffer+35 )[/B] 

BugCheck [B]139, {3, ffffd00038a30900, ffffd00038a30858, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL] 

Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
Arg2: ffffd00038a30900, Address of the trap frame for the exception that caused the bugcheck 
Arg3: ffffd00038a30858, Address of the exception record for the exception that caused the bugcheck 
Arg4: 0000000000000000, Reserved 
BUGCHECK_STR: 0x139 

DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 

PROCESS_NAME: explorer.exe 

FAILURE_BUCKET_ID: [B]0x139_3_mrxsmb10!_MRxSmbAllocateSideBuffer[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Sat Jun 20 00:43:01.498 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 17:35:50.829[/B] 

*** WARNING: Unable to verify timestamp for dnelwf64.sys 

*** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 

Probably caused by :[B]dnelwf64.sys ( dnelwf64+1702c )[/B] 

BugCheck [B]139, {3, ffffd00095069b40, ffffd00095069a98, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL] 

Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
Arg2: ffffd00095069b40, Address of the trap frame for the exception that caused the bugcheck 
Arg3: ffffd00095069a98, Address of the exception record for the exception that caused the bugcheck 
Arg4: 0000000000000000, Reserved 
BUGCHECK_STR: 0x139 

DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0x139_3_dnelwf64+1702c[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Fri Jun 19 07:05:58.142 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]4 days 21:18:01.682[/B] 

*** WARNING: Unable to verify timestamp for dnelwf64.sys 

*** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 

Probably caused by :[B]dnelwf64.sys ( dnelwf64+1702c )[/B] 

BugCheck [B]139, {3, ffffd001b133fdc0, ffffd001b133fd18, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL] 

Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
Arg2: ffffd001b133fdc0, Address of the trap frame for the exception that caused the bugcheck 
Arg3: ffffd001b133fd18, Address of the exception record for the exception that caused the bugcheck 
Arg4: 0000000000000000, Reserved 
BUGCHECK_STR: 0x139 

DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0x139_3_dnelwf64+1702c[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Sun Jun 14 09:47:21.949 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:02:19.741[/B] 

*** WARNING: Unable to verify timestamp for dnelwf64.sys 

*** ERROR: Module load completed but symbols could not be loaded for dnelwf64.sys 

Probably caused by :[B]dnelwf64.sys ( dnelwf64+1702c )[/B] 

BugCheck [B]139, {3, ffffd0011a5e9b40, ffffd0011a5e9a98, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL] 

Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
Arg2: ffffd0011a5e9b40, Address of the trap frame for the exception that caused the bugcheck 
Arg3: ffffd0011a5e9a98, Address of the exception record for the exception that caused the bugcheck 
Arg4: 0000000000000000, Reserved 
BUGCHECK_STR: 0x139 

DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]0x139_3_dnelwf64+1702c[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Sun Jun 14 09:44:11.045 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:43:04.836[/B] 

*** WARNING: Unable to verify timestamp for SWIPsec.sys 

*** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 

Probably caused by :[B]SWIPsec.sys ( SWIPsec+12540 )[/B] 

BugCheck [B]D1, {ffffe000ab132000, 2, 0, fffff8004b05a540}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL] 

Arguments: 
Arg1: ffffe000ab132000, memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
Arg4: fffff8004b05a540, address which referenced memory 
BUGCHECK_STR: AV 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: System 

FAILURE_BUCKET_ID: [B]AV_SWIPsec+12540[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Fri Jun 12 09:20:49.023 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]0 days 0:06:22.616[/B] 

*** WARNING: Unable to verify timestamp for SWIPsec.sys 

*** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 

Probably caused by :[B]SWIPsec.sys ( SWIPsec+12675 )[/B] 

BugCheck [B]D1, {ffffe001c2d9402c, 2, 0, fffff801bb07b675}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL] 

Arguments: 
Arg1: ffffe001c2d9402c, memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
Arg4: fffff801bb07b675, address which referenced memory 
BUGCHECK_STR: AV 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: AvastSvc.exe 

FAILURE_BUCKET_ID: [B]AV_SWIPsec+12675[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Fri Jun 12 09:10:00.735 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]1 days 8:06:35.700[/B] 

*** WARNING: Unable to verify timestamp for SWIPsec.sys 

*** ERROR: Module load completed but symbols could not be loaded for SWIPsec.sys 

Probably caused by :[B]SWIPsec.sys ( SWIPsec+12540 )[/B] 

BugCheck [B]D1, {ffffe00171d6e000, 2, 0, fffff801722c8540}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL] 

Arguments: 
Arg1: ffffe00171d6e000, memory referenced 
Arg2: 0000000000000002, IRQL 
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation 
Arg4: fffff801722c8540, address which referenced memory 
BUGCHECK_STR: AV 

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 

PROCESS_NAME: chrome.exe 

FAILURE_BUCKET_ID: [B]AV_SWIPsec+12540[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨`` 
**************************Thu Jun 11 00:57:55.776 2015 (UTC + 2:00)************************** 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64 

System Uptime:[B]1 days 17:16:37.443[/B] 

*** WARNING: Unable to verify timestamp for aswSnx.sys 

*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys 

Probably caused by :[B]aswSnx.sys ( aswSnx+3086f )[/B] 

BugCheck [B]139, {3, ffffd00027d404a0, ffffd00027d403f8, 0}[/B] 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000139"]KERNEL_SECURITY_CHECK_FAILURE (139)[/URL] 

Arguments: 
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove). 
Arg2: ffffd00027d404a0, Address of the trap frame for the exception that caused the bugcheck 
Arg3: ffffd00027d403f8, Address of the exception record for the exception that caused the bugcheck 
Arg4: 0000000000000000, Reserved 
BUGCHECK_STR: 0x139 

DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT 

PROCESS_NAME: svchost.exe 

FAILURE_BUCKET_ID: [B]0x139_3_aswSnx+3086f[/B] 

CPUID: "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz" 

MaxSpeed: 2400 

CurrentSpeed: [B]2395[/B] 

BIOS Version A13 

BIOS Release Date 03/11/2013 

Manufacturer Dell Inc. 

Product Name Inspiron 7720 

Baseboard Product 04M3YM
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

ender6456

New Member
Posts
5
#4
Thank you for the analysis and recommendations. I went ahead and removed the Citrix driver (dnelwf64.sys), the Avast driver (aswSnx.sys) and the PC Doctor Driver (pcdsrvc_x64.pkms). I also uninstalled and reinstalled the Sonicwall IPsec driver because I need it to access a VPN for work. Unfortunately, the BSOD is still occurring. As I mentioned in my previous post, it continues to only occur over a wifi connection when I am connected to or in the process of connection to a VPN. Please let me know if there are any other suggestions.

I have attached the most recent information below which contains a couple new minidumps. All of them seem to point to SWIPsec.sys as the problem.

View attachment 63776


Thank you,
Kris
 

My Computer

System One

  • OS
    Windows 8.1

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#5
It could be that the issue is nog only software related.
As I said, updating and removing should solve most if not all. Unfortunately, some of the crashes could be because of hard and/or software.

I'll check the crashes tomorrow and see if I can help more.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,409
#6
2 of the 4 new BSOD's are caused by SonicWall IPsec Driver, if you really need this driver with the program save your work very regularly, else try removing only this driver as a test to be sure its just the driver or everything from the VPN.
Please run Memtest86+ for the memory as it could be a cause for 1 of the BSOD's, instructions for how to use it. Please read the instructions carefully.
Please run a couple of free antivirus scans to make sure the system is safe Free Online AntiMalware Resources
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset