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BSOD caused by ntoskrnl.exe, error 0x0000009f


Posts
1
#1
Thank you very much in advance!
I have been getting this BSOD for sometime now. It started when I was originally running Windows 10 where I got the blue screen for a DRIVER_POWER_STATE_FAILURE. I used a program called "bluescreenview" that told me that the issue was caused by a driver called ntoskrnl.exe. I tried to update all my drivers, disable sleep settings, uninstalled Mcafee and I still got the screen. I got desperate and restore my computer entirely, which brought my computer back to Windows 8.1, since that was the original operating system my laptop had. I still got the same blue screen, even without installing anything new. It is an ASUS ROG GL551JW notebook. So I currently have Windows 8.1. Thank you for you help!
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1

axe0

BSOD Kernel Dump Analyst
VIP Member
Pro User
Posts
2,436
#2
Hi KnightsNeverCry,

Welcome to the 8forums :)

Apologies for the delay, we're all very busy at multiple forums.

Please update or reinstall your Intel network drivers & Intel chipset drivers from ASUS.
Code:
ffffd000`dfea3300  fffff800`974aac51Unable to load image \SystemRoot\system32\DRIVERS\Netwbw02.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Netwbw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
 Netwbw02+0x1d3c51
ffffd000`dfea3308  fffff800`94715abf*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
 iaStorA+0x7eabf


2: kd> lmvm Netwbw02
Browse full module list
start             end                 module name
fffff800`972d7000 fffff800`97656000   Netwbw02 T (no symbols)           
    Loaded symbol image file: Netwbw02.sys
    Image path: \SystemRoot\system32\DRIVERS\Netwbw02.sys
    Image name: Netwbw02.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR="#FF0000"]Mon Nov 17 10:17:19 2014[/COLOR] (5469BD1F)
    CheckSum:         0035CFDD
    ImageSize:        0037F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

2: kd> lmvm iaStorA
Browse full module list
start             end                 module name
fffff800`94697000 fffff800`94961000   iaStorA  T (no symbols)           
    Loaded symbol image file: iaStorA.sys
    Image path: \SystemRoot\System32\drivers\iaStorA.sys
    Image name: iaStorA.sys
    Browse all global symbols  functions  data
    Timestamp:        [COLOR="#FF0000"]Sat Jun 07 01:20:24 2014[/COLOR] (53924CB8)
    CheckSum:         000AE8EA
    ImageSize:        002CA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

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