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BSOD caused by dxgmms1.sys / ntoskrnl.exe


#1
I have freshly installed windows 8.1 Enterprise (x64) and also installed the latest drivers for everything.

My configuration:
ASUS P8Z77-M
Intel i5-3570K
2X4GB DDR3 Kingston HyperX Predator
ATI Radeon HD6950 2GB
WD 1TB Caviar Black
CoolerMaster 550W Real Power


The BSOD is appearing whem I am playing games (mainly while playing Watch Dogs or CS:GO).

Tried with Driver Verifier for 24 hours, same result as before.
Tried Memtest86+ for 10+ hours, no problems.

Here are my dump files and a screenshot from BSOD Viewer. Any help or suggestion would be nice :)

View attachment 44495
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5-3570K (OC 4.4 Ghz)
    Motherboard
    ASUS P8Z77-M
    Memory
    2x4GB DDR3 Kingston HyperX Predator 2400Mhz
    Graphics Card(s)
    ATi Radeon HD6950 2GB GDDR5
    Sound Card
    OnBoard (Realtek)
    Monitor(s) Displays
    Proview MAG 24"
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1TB (64MB Cache)
    PSU
    Cooler Master M520 Real Power
    Case
    Cooler Master K380
    Cooling
    Cooler Master Hyper 212+
    Keyboard
    A4Tech X7 - G600
    Mouse
    A4Tech X7
    Internet Speed
    30 Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender

lifetec

New Member
Power User
Posts
660
#2
You have a WD 1TB Caviar Black HD with the 2008 driver which is known for BSOD.
wdcsam64 fffff800`f0808000 fffff800`f080b880 Wed Apr 16 10:39:08 2008 (4805bb2c) 0000d887 wdcsam64.sys
Driver Description: Western Digital SCSI Arcitecture Model (SAM) WDM driver
2008 driver version has known BSOD issues in Windows
Driver Update Site: WD Support / Downloads / Select Product
Please update to the latest version.

Many of your dumpfiles are related to your graphiccard, they are Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::TrimAllProcesses+fc ) and Probably caused by : atikmdag.sys ( atikmdag+36fc4 ).
But i see in the latest dumpfile you already updated the videocard driver.

If you keep bsod related to your graphiccard.
Test your graphiccard with prime 95.

Download and Tutorial Prime95

http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
#3
You have a WD 1TB Caviar Black HD with the 2008 driver which is known for BSOD.
wdcsam64 fffff800`f0808000 fffff800`f080b880 Wed Apr 16 10:39:08 2008 (4805bb2c) 0000d887 wdcsam64.sys
Driver Description: Western Digital SCSI Arcitecture Model (SAM) WDM driver
2008 driver version has known BSOD issues in Windows
Driver Update Site: WD Support / Downloads / Select Product
Please update to the latest version.

Many of your dumpfiles are related to your graphiccard, they are Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::TrimAllProcesses+fc ) and Probably caused by : atikmdag.sys ( atikmdag+36fc4 ).
But i see in the latest dumpfile you already updated the videocard driver.

If you keep bsod related to your graphiccard.
Test your graphiccard with prime 95.

Download and Tutorial Prime95

http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html
Thank you for responding and helping :)

I forgot that i had overclocked my CPU and RAM, so I reset it to its default settings. Now I am waiting to see if the BSOD was OC related.
I also run FurMark for 10-12 hours without any errors.

Regarding WD, it says that I have the latest drivers installed...

In Device Manager under Disk Drives, the HDD (WDC WD1002FAEX) says that the driver is from 21.06.2006 and that it's the latest driver. Tried auto update, "have disk", manual browsing to the downloaded inf driver from the WD site.... no result.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5-3570K (OC 4.4 Ghz)
    Motherboard
    ASUS P8Z77-M
    Memory
    2x4GB DDR3 Kingston HyperX Predator 2400Mhz
    Graphics Card(s)
    ATi Radeon HD6950 2GB GDDR5
    Sound Card
    OnBoard (Realtek)
    Monitor(s) Displays
    Proview MAG 24"
    Screen Resolution
    1920x1080
    Hard Drives
    Western Digital Caviar Black 1TB (64MB Cache)
    PSU
    Cooler Master M520 Real Power
    Case
    Cooler Master K380
    Cooling
    Cooler Master Hyper 212+
    Keyboard
    A4Tech X7 - G600
    Mouse
    A4Tech X7
    Internet Speed
    30 Mbps
    Browser
    Google Chrome
    Antivirus
    Windows Defender