Solved BSOD because of included 3rd party drivers in win 8.1

DannyH8sBSOD

New Member
Messages
6
Hello eightforums! So here's the deal. I have this toshiba qosmio laptop which I just installed a windows 8.1 OS. I have not installed any drivers yet but it seems that the installer included 2 network adapter drivers (1. Intel centrino 2. Qualcomm atheros) which is of course not from the manufacturer. So when I turned on verifier to check its stability, sure enough it causes BSOD. The one that's causing the BSOD is a driver named netwew00.sys, and the trigger is when I turn on the WIFI.So my question is, how do I PERMANENTLY uninstall these bad boys?Because when I tried to remove them from the device manager, darn drivers just keeps reinstalling themselves and I cannot find that option to remove the driver files. Thanks for helping me out.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    qosmio x75-a7298
The driver is a network driver, you need to install a more updated driver from your manufacturer to remove the bad one
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
dumpfiles:https://drive.google.com/open?id=0B_e1vAv1WzBZLVh5dGNKM0wwQms
manufacturer drivers site:http://support.toshiba.com/support/modelHome?freeText=1200005512

Okay I'm gonna do the installations but can you guys help me out in sorting through this confusing list? obviously the ones that I need to install are the latest for Win 8.1 as the filter selection provides.

So far I've downloaded the following:
1.intel display
2.nvidia display
3.Intel chipset sw installation utility (I'm not sure what this does)
4.Intel management engine interface (I'm not sure what this does)
5.synaptics touch pad
6.conexant audio
7.Intel rapid storage

What else should I download?The ones for wireless connections got me confused, there where several to choose from and with unfamiliar names attached like wCAT and wINF. Also, do I download the windows updates before or after I install the drivers?
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    qosmio x75-a7298

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Please remove the permission requirement before linking to a file from Google Drive.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Please remove the permission requirement before linking to a file from Google Drive.

Oops.Thanks for the continued support. I did your suggestions, tried installing the proset drivers from Intel and from Toshiba with several versions but the wireless network is still bsod during verifier. Could this be a hardware problem of the network card? Here are the updated mini dumpfiles I've amassed from the tests.https://drive.google.com/file/d/0B_e1vAv1WzBZX0p5elk1UUR3Zm8/view?usp=sharing
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    qosmio x75-a7298
Already tried to simply remove the drivers and reboot?

Do not install any drivers that is not from Toshiba as that'll cause problems.

I have a small test in mind that we could try to find out if the network card is damaged, but I'll explain it later

I haven't yet checked the linked file, I do that later too
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
The dump files all point to WLan.
But you have only 6 Windows Updates (KB) installed, first install all windows updates to further stabilize your system.
One of the KB(hotfixes) could maybe solve problems with wireless devices.

Then Use SFC to check and repair windows systemfiles.
See this tutorial
http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html
notesmall1.png
Note
If SFC could not fix something, then run the command again to see if it may be able to the next time. Sometimes it may take running the sfc /scannow command 3 times restarting the PC after each time to completely fix everything that it's able to.

If not, then run the Dism /Online /Cleanup-Image /RestoreHealth command to repair any component store corruption, restart the PC afterwards, and try the sfc /scannow command again.




As next step as @ axO has said uninstall the intel n 2230 and Reboot and let windows install the drivers.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Okay,I'm gonna try these suggestions. Thanks for the continuous support and I'll report back when done. I wonder if there's a simple way to check if the hardware is busted.
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    qosmio x75-a7298
Seems you have an activation problem and need lots of updates from Windows Update.
As you have a laptop, it should automatically activate.
If the laptop came pre-installed with Windows 8(.1), create a new thread at http://www.eightforums.com/windows-updates-activation/ for help for the activation.
Code:
  <LicensingStatus>SL_LICENSING_STATUS_NOTIFICATION</LicensingStatus>
  <LicensingStatusReason>0xC004F009</LicensingStatusReason>
  <LocalGenuineState>SL_GEN_STATE_INVALID_LICENSE</LocalGenuineState>
  <LocalGenuineResultP>0</LocalGenuineResultP>
Code:
Hotfix(s):                 6 Hotfix(s) Installed.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
this one is solved.thank you guys for helping me out.it was the physical connection thats causing the bsod.my friend removed the card and cleaned it,placed it back and boom no more bsod.facepalm.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    qosmio x75-a7298
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